Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $89.99

Customer reviews

Rating 4.3 out of 5 stars with 543 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.4 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers admire the Fre Protective Water-resistant Case for Samsung Galaxy S8+ for its great protection and water resistance, praising its snug fit and ease of use. However, some users experienced issues with the screen protector's durability and the functionality of the volume buttons. While some found the case to be lightweight, others noted concerns about sound quality and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 543 reviews
  • Rated 4 out of 5 stars

    Space between screen & cover, blocks charging

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is entirely waterproof completely covering the phone including the screen. There is a space between the cover & the screen giving you that plastic tapping noise using the keys. It comes with a screw in headphone cord to keep it sealed while using head phones. Be aware, this case will not allow the Samsung S8+ to charge unless you lay it sideways on the wireless charger. That seems to work well for us.

    I would recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hey there gnr481!

      Sounds like your FRE case had lifelong dreams of becoming a tap-dancer! We're so sorry that you're dealing with a gap in between your screen protector and your phone screen, that tapping noise would certainly be distracting. There could be more air inside of your case than we would normally prefer. We would love to rectify this with a warranty replacement, so please don't hesitate to ring up our expert representatives at 1-888-533-0735, and they'll be happy to help!

      Sincerely,
      LifeProof Customer Service Team lifeproof

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Beats the brakes off an Otter Box

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same level of protection for you 1k phone without the feel of carrying a brick in your pocket. Waterproof, slim and drop proof. Why are we still talking? GO BUY ONE

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    the buttons are not very good.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The side buttons were damaged in less than 3 months. It is a very expensive product for something like this to happen.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hey there ElielTheOne,

      We so apologize that the side buttons on your FRĒ got a little worn down while in the line of duty! We don't necessarily engineer our cases to be indestructible, and as long as the phone is safe and secure, we still call that a win. Situations like this are exactly why we have our warranty, so let's keep the protection going and send you a replacement! Please feel welcome to call our friendly representatives at 1-888-533-0735, and they'll get that case reinstated in no time!

      Best,
      LifeProof Customer Service Team lifeproof

  • Pros mentioned:
    Water resistance

    Rated 4 out of 5 stars

    Works as planned

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good with the LIfeProof case for my Samsung S8+. LifeProof seems to be the closest thing I can find to an idiot proof case. The thing I like best is that it is truly waterproof. Not sure it could take much of a fall due to the phone's wrap around screen and the way the protector had to be constructed, but LifeProof has served me well in the past.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 1 out of 5 stars

    Not a Life Proof Case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband got this case for his Samsung 8. First of all I don't know if its the Sprint network or this case but his phone sometimes doesn't get any service. He cant make calls send msgs ect...I have the same phone, same network without these issues. So we don't know if its the case that covers the pone completely thats causing this.. So then yesterday he takes the case off, to check if the case is the reason his phone is not working and realizes that the back glass is shattered everywhere. How did this happen? The phone has not been dropped. We are very upset that we spent so much money on this case to supposedly protect it from every angle and it doesn't even do that. Another thing the screen protector on this is plastic and the screen often times doesn't respond unless you tap it real hard. We would like our $$ back!

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hey there Nero,

      We truly apologize that your experience with the Galaxy S8+ FRĒ came to such a grievous end. We put our cases through a considerable amount of testing to ensure that they are capable of protecting your device as much as possible, but unfortunately, we are unable to guarantee that all risk will be eliminated through their use. Although the warranty does not extend to the Samsung device itself, we would very much like to offer you a new LifeProof to ease the sting, even if just a little. If this sounds like an option that you would like to pursue, please feel welcome to call our friendly representatives at 1-888-533-0735, and they'll be glad to further assist you with this.

      Sincerely,
      LifeProof Customer Service Team lifeproof

  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Great Protective Case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case has protected my phone from many drops on pavement. It created some gauges in the case and the screen protector, but my phone is perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work outdoors in all weather and in the Rockies. I have to have a case on my phone that's just as tough as the environment I work in. This brand of case was on m Galaxy 5 and was put on the phone new. Over 3 years later the 5 still looks band new.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is slim and all and manageable. Don't only think I don't like it's that it's too hard to open.

    I would recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Dear Anika,

      We're so glad to hear that the FRĒ series hit the mark in terms of sleek protection! We purposely design the cases to be tricky to open, specifically because if the device falls, we don't want the case popping off and leaving the phone unprotected. If you ever need any further assistance in opening or installing the unit, please feel welcome to call our expert representatives at 1-888-533-0735, and they'll be glad to help out!

      Happy Holidays,
      LifeProof Customer Service Team lifeproof

  • Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    Meh.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen protector is a bit annoying. This case is easier to get off than the past for galaxy phones

    I would recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hey Photographer,

      We apologize that you're finding the FRĒ screen protector "annoying," as you said. Don't worry - our LifeProof Lifeguards are ready to run over and take a closer look! Just blow the whistle and call them at 1-888-533-0735, and they'll help out as much as they can!

      Cheers,
      LifeProof Customer Service Team lifeproof

  • Cons mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Protects your phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does it's job protecting the phone. But it muffles the sound. It sounds like you are under water..

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Dear Jorden,

      Well, we certainly don't want people thinking you're calling them from underwater! We apologize that you're experiencing a lack in sound quality with the FRĒ - here at LifeProof, we don't think you should have to sacrifice protection just to have a successful phone call! Luckily, our magic representatives have a couple troubleshooting tricks up their sleeve, so please don't hesitate to ring them up at 1-888-533-0735, and they'll make those audio issues disappear!

      Cheers,
      LifeProof Customer Service Team lifeproof

  • Pros mentioned:
    Water resistance
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Sleek case that offers great protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these cases. Added water resistance, good response from the built in screen protector, and best of all doesn't add bulk to the slim phone desegn.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Water resistance

    Rated 5 out of 5 stars

    Great cell phone protector

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose the LifeProof case for my new Samsung Galaxy S8+ because it is much more form fitting than other cases and it is water-resistant.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    Nice but....

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice but hard to use the fingerprint scanner I guess if you kinda have big fingers. The case puts the scanner in kinda like a deep depression almost a hole, and now with the s8+ scanner being on the back makes it difficult to use with this case. Another thing the plastic front for the phone screen isn't flush nor close. There's a gap between the screen and the case that makes it annoying sometimes especially when you press near the edge you have to press hard for the screen to recognize your touch. It gets annoying at first because I'm use to feeling the screen. I would say the edge has about half a cm gap and the middle is about a mm.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case fits tightly around the phone. Only down fall is that it really effects the volume levels of the phone. Everything sounds muffled.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Volume buttons

    Rated 3 out of 5 stars

    Great Case BUT.........

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great case, the best case I have ever used outside of Otter box as for protection. I have had to replace this case multiple times however. Life-proof does replace it free plus 6.99 shipping. The volume buttons are constantly sticking.

    I would recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi there!

      We're sorry to hear about the issues you keep having with your volume buttons! We'll be sure to get your feedback passed up the ladder.

      Best,
      LifeProof Customer Service Team Lifeproof

  • Cons mentioned:
    Volume buttons

    Rated 3 out of 5 stars

    Ok but buttons worn already

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The volume down push pad doesn't seem to be making contact. I've only had it for a week.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Dear Jaime,

      Shoot, we're sorry that the FRĒ case isn't letting you turn it up! This is definitely strange, and it sounds like there could be a misalignment issue going on with the buttons. Please feel free to call our expert representatives at 1-888-533-0735, and they'll be delighted to help troubleshoot the issue. We'll get those volume buttons working in no time!

      Best,
      OtterBox Customer Service Team lifeproof

  • Cons mentioned:
    Volume buttons

    Rated 4 out of 5 stars

    good case it will protect your phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great case, very durable its does its work protecting your phone. only down side that I went trough was that the volumen button at times are hard to operate due to the wear out of the rubber inside the lifeproof case. but you can ask for a replacement and they will send it to you, only pay the shipping cost.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lifeproof fre

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the case other than a couple of exceptions. 1] I hate the plastic screen cover. There is a gap between the screen and the cover. It hinders typing. Constantly skips leters due to not actually making contact with keyboard. The sound it makes when tapping the keyboard is annoying. 2] The buttons for the phone are very hard to press with this case. Other than that its a very good case.

    I would recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hey Jayb,

      We so apologize that you're experiencing a couple of issues with the Galaxy S8+ FRĒ series! It sounds like the integrated screen protector is sitting a little higher above your touchscreen than we would normally prefer, and our friendly representatives would love to smooth things over with a warranty replacement! Feel free to give them a call at 1-888-533-0735, and they'll send out a brand new case that we're confident should keep your Galaxy S8+ safe for a long time to come.

      As for the buttons, occasionally the side materials on newer cases can be a little rigid at first, but they should relax and become easier to access with some time and use. If the problem persists or becomes too frustrating, just let us know!

      Best,
      LifeProof Customer Service Team lifeproof

  • Rated 4 out of 5 stars

    REALLY is waterproof

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They make you test case prior to placing your phone in it... so it is waterproof. The only problem which is slight, is that sometimes you have to punch the keys while texting due to the plastic cover. But I have lost more than one phone to water damage so that is a slight inconvenience for the security of the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great case. It has a screen protector on it so you wont really need to get an additional one, however I would still, just to be precocious. I got it for my nephew and he says its what he wanted.

    I would recommend this to a friend