Customer Ratings & Reviews
- Model:
- 77-53535
- SKU:
- 5023800
to a friend
Customers are saying
Customers recognize the Fre Protective Waterproof Case's excellent protection and waterproof capabilities as significant advantages, frequently citing its lightweight design as a positive attribute. However, some users experienced issues with sound quality and found the case added some bulk to their phone. A few also mentioned challenges with the headphone jack adapter and screen sensitivity. Despite these drawbacks, many appreciate the case's protective qualities and ease of use.
This summary was generated by AI based on customer reviews.
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Covers the phone properly and seems to give good protection
I would recommend this to a friendGood solid case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good solid case.. It worked well for me. I will recommend
I would recommend this to a friendExcellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my son's iPhone 6 works great he likes it
I would recommend this to a friend- Cons mentioned:Sound quality
Not as good as advertised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dust proof yes, however there are parts that are hard to clean that get clogged with dust muffling sound making speakers useless.
No, I would not recommend this to a friend iPhone what more can I say.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.iPhone are awesome. Working on getting An Apple Watch.
I would recommend this to a friendGreat protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very hardy case. Really protects my phone!
I would recommend this to a friendGreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This phone case was easy to install and looks great
I would recommend this to a friendGreat case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great case. Very cOmfortable in my hand.
I would recommend this to a friend- Cons mentioned:Sound quality
Don't
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is the only waterproof case for the iPhone 6 Plus. However, they should have hired an engineer when designing the case. The port for the microphone on the case does not line up with the microphone on the phone. Everyone says it sounds like I'm calling from a cave. I was. The phone's microphone is in a cave inside the case. I went to Amazon and bought an otterbox. Not wateproof but I'm audible.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi there,
We’re sorry that the FRE case was giving you some audio problems. We can assure you that we have a team of engineers that design our cases and that what you experienced is not normal. If you still have the case we will be happy to help out.
Feel free to give us a call at 1-855-419-7418, and we will assist in any way that we can. If needed we can easily get a warranty replacement case set up for you.
Best,
LifeProof Customer Service Team
Not impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case on this phone is nice looking but it hinders voice communication when talking on phone.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi Matthy9,
All looks and little function? That’s not normal for our cases, usually we have more of beauty and brains mix! We are sorry that this FRE case is obstructing the audio on your calls and we certainly want to get this resolved for you.
Typically, the quickest and most effective way to alleviate any audio issues with your LifeProof case will be to remove your device, blow some air through the speaker and microphone membranes on the case, and then re-install your phone with the bottom going in first.
If you find that the audio issue persists, please feel free to reach out to us at 1-855-419-7418, and we’ll be more than happy to set you up with a warranty claim for a replacement.
Best,
LifeProof Customer Service Team
- Cons mentioned:Sound quality
Hard to hear
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its hard to hear people on the phone -- and they can't hear me either -- the case is too good?
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi Al1960,
We’re sorry that this FRE case is making it difficult to hear and be heard. We want to assure you that this is not normal and that we absolutely want to get this resolved for you.
Typically, the quickest and most effective way to alleviate any audio issues with your LifeProof case will be to remove your device, blow some air through the speaker and microphone membranes on the case, and then re-install your phone with the bottom going in first.
If you find the issue persists, please feel free to reach out to us at 1-855-419-7418, and we’ll be more than happy to set you up with a warranty claim for a replacement.
Best,
LifeProof Customer Service Team
Lifeproof case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a promotion with our apple iphone purchase. Would recommend the nuud case instead but you can't go wrong with free!
I would recommend this to a friend- Cons mentioned:Sound quality
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.People can not hear me when on phone & music somewhat muffled.
No, I would not recommend this to a friend Bebe
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's is an excellent product. The only con is that the screen cover is not clear sometimes
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi Bebe,
We are glad that the FRE case is working out for the most part. That is strange that sometimes the screen protector is not clear. We want to collect more specifics about this unusual problem so that we can get that turned around for you. Please give us a call at 1-855-419-7418, and we will be happy to assist in any way that we can.
Best,
LifeProof Customer Service Team
- Cons mentioned:Price
Not worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case is overly expensive! Its just a simple case
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi BigD21,
We completely understand your apprehension based on price, but we have full confidence that the cost is well worth the maximum protection, outstanding customer service and the amazing one-year limited warranty you get. If you happen to have any LifeProof questions please feel free to give us a call at 1-888-533-0735. We are happy to help!
Cheers,
LifeProof Customer Service Team
it does the job and more
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.does the job well but made my phone overheat. though i was in hot weather but still.
I would recommend this to a friendIts ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a ok product the only down is after a while the screen protector gets sticky
I would recommend this to a friendnot much to say as no need to test it yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.have not had issues where it might come in handy...but it has not broken yet
I would recommend this to a friend- Cons mentioned:Sound quality
Could not hear.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not like the life proof, but it was free and an older one. But I couldn't hear st all while trying to talk on it.
No, I would not recommend this to a friend - Cons mentioned:Sound quality
No Stars
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work, no one can hear you on the phone!!!!! I have to take my case of to speak on the phone.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi Srysn2672,
We’re sorry that this FRE case is making it challenging for others to hear you. We want to assure you that this is not normal and we certainly want to help out.
Typically, the quickest and most effective way to alleviate any audio issues with your LifeProof case will be to remove your device, blow some air through the speaker and microphone membranes on the case, and then re-install your phone with the bottom going in first.
If you find the issue persists, please feel free to reach out to us at 1-855-419-7418, and we’ll be more than happy to set you up with a warranty claim for a replacement.
Best,
LifeProof Customer Service Team