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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 3065 reviews

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Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers consistently note the excellent protection and waterproof capabilities of the Fre Protective Waterproof Case for Apple® iPhone® 7 Plus, praising its snug fit and lightweight design. However, some users mention concerns about sound quality distortion and the screen protector. A few also point out issues with the charging port cover and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 3,065 reviews
  • Pros mentioned:
    Fit
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color! It’s the perfect fit. It doesn’t add too much bulk to my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Water resistance

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned several Lifeproof cases throughout the years for various iPhone models and they have all been nothing short of outstanding. This one is no exception. It protects your phone and it allows you to take pictures and video while swimming. We recently went to Cozumel and took some amazing pictures of the fish and reefs with an iPhone 8 plus inside of this case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Weight

    Rated 5 out of 5 stars

    Solid, Secure protection for my iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is colorful, lightweight but extremely protective for my iPhone 8 Plus.It’s a better choice than an Otterbox as it’s more slim and sleek whereas the Otterbox is good quality but too bulky for the iPhone 8 Plus. Great quality! Love that it has the built in screen protector.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great and simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always enjoyed life proofs because they're slimmer than otterbox. I love this one the most out of all the ones I had because the sides have purple and teal on them rather than just an all pink. Great protection for my new phone as well. Just very pricy.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection, Waterproof
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Good fit and isolation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the case for my daughter's iPhone 7 Plus. Fits very well and appears to provide very good protection without the bulk of similar products. I like the fact that it is waterproof and came with a screen protector.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Best Case Ever ...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a LifeProof ... what more can be added? Very well designed down to including a tool to help remove the case for maintenance! Very tight fit that requires some level of pressure but in the end you know your expensive phone is protected. Well worth the money and the staff at Best Buy are very helpful!

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Water resistance

    Rated 5 out of 5 stars

    Lifeproof never fails

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never go without a Lifeproof on my iPhone. I have used them since they hit the market years ago and am always pleased. They protect your phone from everything. Water, dirt, You name it. I take mine to the beach a lot and even swim with it in the ocean taking video under water. The case rocks.

    I would recommend this to a friend
  • Pros mentioned:
    Waterproof
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Great protection for your iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lifeproof case is a great investment for an expensive iPhone to keep it protected for as long as you own your phone, it’s not as bulky as an otterbox. Seals tight and waterproof. Overall great product I would definitely recommend this to everyone on the Apple upgrade program to get the most value when trading in your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Da best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t go with anything else if you care for your iPhone. Bought an iPhone 8plus and the 7plus case fits perfectly. I had the 6s with the same life proof case and never had a problem. I’m a chef and an outdoor guy as well. This case has never failed me.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk, Sound quality

    Rated 5 out of 5 stars

    Good waterproof case

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a good deal on this waterproof case since my phone was is couple gens behind. Use it when we go to the pool or the water park but not for everyday since it adds bulk and kind of muffles the speaker and mic. But it Keeps my phone dry and protects it from drops Super well. It’s hard to use my phone when it’s wet and my hands are wet but I don’t think that’s the cases fault. I like these lifeproof cases and Will try to get a new one for my new phone when I get one for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Perfect case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve already dropped my phone into a pool, had it fall out of my hand multiple times and been through dust like a mad woman. Phone is perfect, case has a few scratches, well worth every penny!!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Water resistance

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite case!! Offers screen protection camera protection and extra protection against water. Only cases I like to spend my money on not bulky at all like most others

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Waterproof
    Cons mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Phone Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are going hiking and will be walking through waist deep water so I wanted a case that was water proof and would protect my 800.00 Iphone 7 so I got the Life Proof. I had a lot of friends tell me they loved it. So far so good. My only complain is that it is sometimes hard to hear when you are talking on the phone because it is all enclosed but I am getting use to it.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Lifeproof for iPhone 7 Plus/8Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy a new LifeProof case each time I upgrade my iPhone. I recently upgraded to the 8 Plus. I can confirm that this case, although originally listed only for the 7 Plus, will fit an 8 Plus without any issues. Only time will tell whether this case holds up to the daily use that it receives. In the past my Lifeproof cases have lasted me about a year before needing to be replaced. Lifeproof has been good in the past with their warranty claims. Keep your purchase receipt, you will need it if you make a warranty claim. If the case breaks they will likely ship you a new one, but you will need your purchase information to make a claim on the warranty.

    I would recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hey there LayinDowntheLaw,

      We're thrilled to hear that you're enjoying the FRĒ case on your new iPhone! We just wanted to give you a heads up and let you know that we do not consider the iPhone 7 Plus cases compatible with the iPhone 8 Plus device. While the case might fit just fine, we cannot guarantee that it will provide the same amount of protection as a case would that is specifically built for that phone. Due to the intricate nature of waterproof protection, we normally try to design cases specifically around their companion devices. Should you have any further LifeProof questions, please don't hesitate to call our friendly representatives at 1-888-533-0735, and they'll be glad to help.

      Sincerely,
      LifeProof Customer Service Team lifeproof

  • Pros mentioned:
    Protection
    Cons mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased for my son who has a habit of dropping his phone. So far, it has provided great protection but not good for the speaker phone. The other party can barely hear you.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is fantastic. It does exactly as advertised. The phone fits well inside the case. The screen protector does not hinder its use. The fingerprint recognition works flawlessly through the home button protector. The updated design (my last cover was on my 6+) removes the issues I had with the sound quality from the phone's speakers. I can confirm it does protect from drops. The only reason I take away one star is for design. While I do understand why the case is designed this way (protection) there could be anything inside it. Definitely takes away from the slim design of the phone. Too bad phones are designed for strength.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good alternative to Otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the fact that this case provides so much protection in such a slim case. The only drawback is when on speakerphone the sound is muffled due to the waterproofing.

    I would recommend this to a friend
  • Pros mentioned:
    Waterproof
    Cons mentioned:
    Price, Screen protector

    Rated 4 out of 5 stars

    Phone Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son wanted this case for his new phone. It's was a little tight when installing it, but I imagine it has to be due to the waterproof feature. It is holding up well. It has not been dropped in water, so I cannot comment on that feature. It does not sit completely flush against the phone screen, which is a negative in my opinion. My son loves it, it would not be my choice. It's a little pricey if you don't need the waterproof feature.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Excellent case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for case that has the same features as a otterbox case without being so bulky. I am so happy I found this case. Love the color.

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Water resistance
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Pretty Good Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an Otterbox Defender for my last phone. With my new phone being much larger, I wanted a case that offered a high level of protection with less bulk. I’m not planning to take my phone in water, but it’s nice to know it will survive an accidental toilet or puddle dive. I didn’t realize that there’s no port for anything other than the charging cable, so only Bluetooth headsets will work.

    I would recommend this to a friend
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