Customer Ratings & Reviews
- Model:
- 77-54307
- SKU:
- 5578859
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention the excellent protection and water resistance offered by the NÜÜD case, along with its good fit and sleek design. Many appreciate its lightweight nature and ease of use. However, some customers point out that the sound quality could be improved, and a few mention the price point as a potential drawback.
This summary was generated by AI based on customer reviews.
Bulky
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case is bulky. It is very difficult to use the on/off button.
No, I would not recommend this to a friendIt’s ok but not what I was looking for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Phone case looks nice but has no screen protector.
No, I would not recommend this to a friendJust ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Case doesn’t say snapped shut. Buttons are hard to push
No, I would not recommend this to a friendOk case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price it would be nice to have the belt clip
I would recommend this to a friendBrand response from LifeProof Support Team
Posted .Hey Carlos,
We apologize that this NÜÜD series isn't quite checking all of your boxes! Historically, LifeProof cases have never come packaged any sort of belt clip attachment, but we'll gladly pass your feedback along to our product design team for future consideration. Should you run into any further questions or comments, please feel free to reach out to our friendly representatives at 1-888-533-0735, and they'll be thrilled to help out!
Best,
LifeProof Customer Service Team
Nice for reduced thickness
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality, just wish a screen protector was included.
No, I would not recommend this to a friendOk case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's an ok case gets dirty quick but overall an "ok"case
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi Pajaro,
We are sorry that this Nuud case got dirty in a short amount of time. We understand why this is not ideal and we absolutely want to help. We always suggest cleaning our products using mild soap and water (never with abrasive or corrosive cleaners that may damage the case).
If this doesn’t clear things up, please feel free to give us a call at 1-888-533-0735, and we will be happy to assist in any way that we can!
Best,
LifeProof Customer Service Team
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wish it had a screen protector on it. The rest is ok
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hey Christy!
We're sorry to hear that you're feeling disappointed by the lack of an included screen protector with the NÜÜD! We might recommend switching to our FRĒ series, which offers the same amount of protection, but also has a built-in screen protector. Please feel welcome to check this out via the link below, and call our expert representatives at lp# if you have any inquiries!
https://www.bestbuy.com/site/lifeproof-fre-protective-waterproof-case-for-apple-iphone-7-plus-asphalt-black/5578862.p?skuId=5578862
Sincerely,
LifeProof Customer Service Team
Waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money, returned it for an otter box!
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi MGoBlue12,
Sorry to hear that this NÜÜD series wasn't exactly what you were looking for to keep your iPhone 7 Plus safe! While we certainly understand your apprehension towards the price point of the unit, we feel that the cost is well worth the maximum protection, incredible customer service, and limited lifetime warranty that all come with the product. We sincerely hope that this experience does not turn you away from LifeProof forever, and if you have any additional questions, please feel free to call our wonderful representatives at 1-888-533-0735. They're always delighted to help out!
Best,
LifeProof Customer Service Team
- Cons mentioned:Sound quality
Good Protection but big drawback
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this case for the 8 plus: it fits just fine but it muffles your voice on the phone and it wont register you talking until the last word of the sentence. Disappointing, I am going to try to return it.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hey there jholderbaugh,
We apologize about any confusion surrounding our NÜÜD case for the iPhone 7 Plus. Unfortunately, we do not consider the cases for the iPhone 7 Plus and iPhone 8 Plus compatible due to different phone features, which might explain why you were experiencing issues. We completely understand your decision to return the product, and we hope that this experience does not give you pause when buying our products in the future! If you have any additional LifeProof questions, please feel free to reach out to us at 1-888-533-0735, and we'll be glad to help!
Best,
LifeProof Customer Service Team
- Pros mentioned:Waterproof
Not worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just stick with the normal life proof this one would be great if it snapped better when I squeeze from the Edges like if you press a button u can feel the whole side go in it's annoying
No, I would not recommend this to a friend - Cons mentioned:Sound quality
People can’t hear me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I use my phone in the case people can’t hear me, they say I’m muffled, will be returning this case, not sure how LifeProof is getting away with selling cases that don’t work
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hey srkrono,
We're so sorry to hear that your experience with the iPhone 7 Plus NÜÜD was less than satisfactory, to say the least! Here at LifeProof, we don't believe you should have to sacrifice protection in order to have a successful phone call! We would have loved to help by providing some reliable troubleshooting tips that would have cleared up your audio quality, but we also completely understand your decision to return the product. If you have any LifeProof questions or comments, please feel welcome to call our friendly representatives at 1-888-533-0735, and they'll be glad to further assist you!
Regards,
LifeProof Customer Service Team
- Cons mentioned:Sound quality
Unhappy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.People had a hard time hearing me and I had the speaker on My screen locked up sometimes Dropped my phone and the corner cracked It was not worth the money
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hey there Gem13,
We apologize that your most recent experience with the NÜÜD series didn't entirely meet expectations! To start, occasionally the cases can retain damage while in the line of duty, but we do have a pretty awesome warranty that should get you back on track to epic protection as soon as possible. Just give our friendly representatives a quick call at 1-888-533-0735, and they'll be more than happy to send over a brand-new replacement!
As for the screen issues, we have to admit, we're a little perplexed by this, as this particular case does not have any sort of integrated screen protection that could interfere with your device functions. Every once in a while, the audio signal might get blocked by all of the protective barriers on the unit, but our experienced team does have some troubleshooting tips for this. If this happens again going forward, feel free to reach out to us, and we'll be able to clear things up in no time! Not to worry - we're confident that this NÜÜD should prove its worth time and time again as it keeps your iPhone safe for the long haul!
Best,
LifeProof Customer Service Team
Not the best but it’ll do.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I work in construction, this case takes a beating daily. The back of the case is a scratch magnet, so get a case for the case... Just kidding. Other then that it holds up well for about a year.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hey Uncfan123,
While we're bummed to hear that this NÜÜD series has developed some severe scratches, we're so glad to hear that it protects your iPhone while you're on the job! Our friendly representatives will be more than happy to set you up with a tough new warranty replacement, so please feel free to give them a call at 1-888-533-0735. You'll be enjoying maximum device security again in no time at all!
Cheers,
LifeProof Customer Service Team
Does the job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The mute switch doesn't stay in place and now I've lost mine. It also covers up part of the bottom making it hard to swipe up. The only thing good about it was when I first got it the seal was great on it.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hey Nfeldhouse,
Oh no! Sounds like a ghost infiltrated your NÜÜD and peeled your mute switch button off! We so apologize that this happened, as this can definitely compromise the waterproof integrity of the case. Who ya gonna call?! - Our Ghost-buster representatives! They're here to help, so just call 1-888-533-0735, and they'll tackle this mission with a warranty replacement!
Cheers,
LifeProof Customer Service Team
Failed leak test
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing more to add really. Failing a leak test on a "life proof" is a major no no. Best Buy however refunded with no problem at all. So product gets ⭐️⭐️, but Best Buy gets ⭐️⭐️⭐️⭐️⭐️
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi Joe,
We are sorry that this Nuud case did not pass the water test. We completely understand why this would be disappointing but we promise you that this is not typical. We truly hope that this one abnormal experience does not discourage you from considering our products in the future.
If you ever have any LifeProof questions please do not hesitate to give us a call at 1-888-533-0735. We are happy to help!
Sincerely,
LifeProof Customer Service Team
Difficult turn phone off
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor overall. Very hard to turn phone off-much pressure needed. Switch for muting sound worked poorly. Used 1 month. Wasted $90 dollars. Case came apart by itself.
No, I would not recommend this to a friend- Cons mentioned:Sound quality
Great case but....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent case great protection but nobody can hear you! If you are using ear piece 24/7 this is for you!
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi Hnicslone,
We are sorry that this Nuud case is hampering the sound during phone calls. This certainly is disappointing and we absolutely want to help out with this unusual predicament.
Sometimes muffled sound can be caused by dirt or debris on the audio vents. We suggest that you check for debris around those areas. If they are dirty you can run water over the outside of the case (focusing on the audio vent locations), then shake the water off and pat it down dry. It is important that you don’t stick any objects into the audio vents as this may damage those areas.
If this does not clear things up please give us a call and we will gladly assist in any way that we can. We can be reached at 1-888-533-0735 and we are happy to help!
Best,
LifeProof Customer Service Team
- Cons mentioned:Sound quality
Can’t be heard
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My framily can’t hear me. Everytime I get a call I have to open my case and take out my phone
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hey Akauffman,
Yikes! We're sorry that the NÜÜD series seems to be interfering with family business, and our friendly representatives would love to help. Please feel free to call them at 1-888-533-0735, and they'll set you up with some smooth troubleshooting tricks that should clear up those audio channels. You'll have crisp, clear sound quality again in no time!
Best,
LifeProof Customer Service Team
- Cons mentioned:Sound quality
Sound quality wasn't great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned it because the sound quality was terrible. I returned after using only for 3 days
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi Stephanie,
We are sorry that this Nuud case was giving you an audio issue. We completely understand why that would be disappointing but we assure you that this is not normal. We would have been happy to have resolved this unfortunate problem with ease.
We truly hope that this one unusual experience does not discourage you from considering our products in the future. If you ever have any LifeProof questions please feel free to give us a call at 1-888-533-0735. We are happy to help!
Sincerely,
LifeProof Customer Service Team
- Cons mentioned:Sound quality
I can't hear you what!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The speaker is so muffled from this case I coulden't hear 90% of the time so I returned it.
No, I would not recommend this to a friend