Customer Ratings & Reviews
- Model:
- 77-54307
- SKU:
- 5578859
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention the excellent protection and water resistance offered by the NÜÜD case, along with its good fit and sleek design. Many appreciate its lightweight nature and ease of use. However, some customers point out that the sound quality could be improved, and a few mention the price point as a potential drawback.
This summary was generated by AI based on customer reviews.
Didn’t last!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This cover was supposed to keep my phone waterproof. within weeks the cover to where you put the charger in broke off, and dirt would get into my phone,. Eventually,my ability to take pictures was prevented because the lens would get dirty,and because it was past the Best Buyback warranty, I had to deal with the company which was no help at all.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hey Alfie,
Wow! This certainly doesn't sound like the epic experience that we had envisioned for that NÜÜD series! We're so sorry to hear that your interaction with us was slightly disappointing, and our friendly representatives would love to get you back on track to premium protection with a brand-new warranty replacement. Please don't hesitate to directly give them a call at 1-888-533-0735, and they'll process a claim with ease and haste. Rest assured, our cases are engineered to be tough, and we're confident that a new NÜÜD should keep your iPhone safe at all costs!
Sincerely,
LifeProof Customer Service Team
leaked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Water tested after before using and it tested fine, then the first time we used it in the water, we notice the camera fogging up. We discovered it leaked the first use. This is the 3rd lifeproof we have had leak and I will never buy another one. I wanted to give it the benefit of the doubt, but I will look elsewhere for a phone case safe to use around the lake and pool.
No, I would not recommend this to a friendDisappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seemed to be a quality Case The charge port door broke off after 2 weeks
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hey soccermom1415,
Sorry to hear that this NÜÜD series hasn't scored a goal yet! Not to worry - our LifeProof players are ready to perform the drills and set you up with a replacement case. Just give them a call at 1-888-533-0735, and they'll kick one straight into the net with a warranty claim!
Cheers,
LifeProof Customer Service Team
Not what I was looking for.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought it was a perfect fit however I just didn't like the feel of the case.
I would recommend this to a friendDoesn't protect against water
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't see how this item is water proof if there is no cover on the screen
No, I would not recommend this to a friendBlocks Functions
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The design of the case seems alright. I liked that it was smaller than the competing otterbox and I got a good sale price on it. But when the case is installed, you cannot pull up the WiFi/Bluetooth menu from the bottom of the screen because the case lip covers too much. Returning.
No, I would not recommend this to a friendNot like the old nüüd cade
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very difficult to put on and comes apart in pocket.
No, I would not recommend this to a friendDidn’t feel secure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m returning this just because of the fact that it doesn’t have a screen protector. The box said we had to test it in the water before actually issuing it in the water. I was feeling insecure and didn’t want to test it so I’m returning.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Dear Rose,
We're truly sorry to hear that you were feeling so apprehensive towards the NÜÜD series! We regret not knowing about this situation sooner, as our friendly representatives would have been happy to walk you through the recommended water test to ensure maximum device security. As it is, we sincerely hope that you will continue to consider us for future protection purchases, and if you ever have any other questions, please don't hesitate to reach out to us at 1-888-533-0735. We'll always do what we can to help out!
Sincerely,
LifeProof Customer Service Team
LifeProof - NÜÜD Protective Waterproof Case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.LifeProof - NÜÜD Protective Waterproof Case for Apple® iPhone® 7 Plus - Black Good case, unless you want to take pictures. The camera is blocked on both sides by the case, leaving it impossible to take pictures.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hey JohnnyGoPro,
Sorry to hear that this NÜÜD series isn't letting you snap any epic pics! We have to admit, this is definitely a curious situation, since the camera hole on this case is specifically built to fit perfectly with the iPhone 7 Plus. Are you possibly matching this unit with a different device? Our LifeProof investigators will be happy to take a look to solve this conundrum, so please feel welcome to call them at 1-888-533-0735. They’ll do what they can to get you back to awesome photos!
Sincerely,
LifeProof Customer Service Team
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Even though I purchased this case I did not realize it would be difficult to master. The buttons on the side are extremely hard to maneuver. It's making the volume difficult to hear. Would never buy another like this again!
No, I would not recommend this to a friendHORRIBLE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Went through two of these cases in two weeks. Works well with the blue piece In the case to test it, but after putting it on the phone the two pieces just never seem to latch together fully. It doesn't seal right
No, I would not recommend this to a friendI'm not a fan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The phone doesn't work properly for example, the screen, the home button is a pain if you just want to see the time, and it doesn't work as well as the 6 did. It's too big for small purses and clutches.
No, I would not recommend this to a friendPrefer the other one -FRE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned it because it wasn't 100% waterproof and I got moisture under the case. Not sure if it was just a case defect but I exchanged it for the other style to make sure my phone was protected.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi CB94,
We are truly sorry that this Nuud case let water infiltrate its perimeter. This is disappointing but we assure you that this is not typical. We are glad that the FRE case is giving you a normal LifeProof experience.
If you ever have any LifeProof questions please feel free to give us a call at 1-888-533-0735. We are happy to help!
Sincerely,
LifeProof Customer Service Team
Makes camera blurry!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The back of the case smear extremely easily, and makes the camera blurry every time you go to use it..... If I had the chance, I wouldn't buy it again!!!!
No, I would not recommend this to a friendNot a good quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The cover blocks the phone camera, and you can take pictures that well. I have to remove the case every time I was taking pictures
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi Lilliana,
We're shocked to hear that this NÜÜD series doesn't seem to fit perfectly with your phone camera! This is certainly odd, since as long as you are using this case with the iPhone 7 Plus, it should provide full device functionality for all device features, including the camera lens. Not to worry - our LifeProof detectives are ready to take on this case (pun intended!). Simply give them a call at 1-888-533-0735, and they'll solve this investigation in no time at all!
Best,
LifeProof Customer Service Team
Not a good case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return the case as it interfered with accessing the Control Center. I could not swipe up. Also, the speaker phone was very muffled.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hey Aaron!
Sorry to hear that you were having trouble accessing your iPhone with the NÜÜD case! This is odd, since we engineer the cases to allow full functionality of the device itself. Had you contacted us, we would have loved to help by providing some troubleshooting tips, but we also understand your decision to return the product. If you have any further LifeProof questions, please don't hesitate to contact our representatives at 1-888-533-0735!
Best,
LifeProof Customer Service Team
Don't bother.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Followed the directions perfectly, even tested before I put my phone in. Still got water damage. Don't waste your money.
No, I would not recommend this to a friendNot recommended
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this case for my iPhone 7 , but when I try it it feels so weak , I returned it.
No, I would not recommend this to a friendSucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Water went in my phone and damaged it. I got the case to protect it against water but it did not work.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi Pmra910,
We're truly sorry to learn that your iPhone 7 Plus suffered from severe devastation while under the vigilant protection of this NÜÜD series. Truly every effort is put forth to ensure that our cases meet our high standards of protection, but unfortunately, every dangerous situation is subject to a number of different hazards, some of which are beyond our control, and we cannot guarantee that absolutely all exposure to risk is eliminated through the use of our products. Although our warranty does not extend to the iPhone itself, we would still very much like to send you a new LifeProof, since it sounds like your current case has also been jeopardized. Please feel welcome to call our friendly representatives at 1-888-533-0735, and they'll gladly assist you with a warranty claim!
Sincerely,
LifeProof Customer Service Team
Broke
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after few uses, totally not worth it and it wasn’t covered under warranty
No, I would not recommend this to a friend