Customers have good things to say about the NËXT Case's protection, quality, clarity, ease of use, and fit for the iPhone 11. Many appreciate its lightweight design and how well it showcases the phone's color. However, some customers find the price to be high and express concerns about the case's lack of grip. A few also mentioned that while not overly bulky, it's not the slimmest option available.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 262 reviews
Cons mentioned:
Grip
Rated 3 out of 5 stars
Meh
|
|
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So I got this guy and really wanted to like it. I have a couple major issues with this. First, after maybe two hours this thing becomes more slick than the bar of soap in your shower. I never dropped it, but I’ve come close. Second... and maybe it’s just mine, but there’s an absolutely hideous newton’s ring from thin-film interference on the back. I’m not an engineer, but simply adding micro dots on the clear back will stop this entirely. Lastly, the case creaks and flexes when simply being handled. For the $90 I paid, that shouldn’t be happening. If you’re fine with all that, go for it. It’ll protect your phone for sure, but those are some major caveats to keep in mind.
No, I would not recommend this to a friend
Brand response from LifeProof Support Team
Posted .
Hi there!
We're sorry to hear about your frustration with your FRĒ case! We appreciate your feedback about the grip of your case, and we'll be sure to pass it up the ladder to our design team. As for the Newton rings, make sure you're thoroughly cleaning off the screen of the phone and inside of the case prior to installation, preferably with a microfiber cloth. Additionally, we see these issues arise when installing the case in a more humid environment, so make sure that the case is being installed in the driest place you can find.
If you're still having issues with your case, give us a ring at 1-888-533-0735, and we'll do our best to get you taken care of.
Best, LifeProof Customer Service Team
Pros mentioned:
Fit
Rated 5 out of 5 stars
Amazing for clumsy people!
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Honestly the best case ive ever had. I drop my phone quite a bit and having this case makes me feel less nervous about the consequences of dropping my phone. Even while the case may pop open the phone stays secure inside of the plastic back. Its a good fit in hand for the amount of protection provided. Its light strong and cute!
I would recommend this to a friend
Pros mentioned:
Ease of use, Protection
Rated 5 out of 5 stars
iPhone 11 case
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very happy with this case, it looks good, easy to put on. Protects my phone. It was hard to find a case for the iphone 11, especially finding one that was simple and quality. Best Buy had the largest selection in store.
I would recommend this to a friend
Cons mentioned:
Bulk
Rated 5 out of 5 stars
Really secure, worth the price
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this for my new phone, and at first I was skeptical to put this much money into a phone case. However, a phone is a very pricey investment, and I don't want to fumble one day and have to pay an arm and a leg for repairs. I figured I might as well bite the bullet now and get a case that will be worthwhile. It's very sturdy and secure on my phone, but it's not too bulky either. The black rubbery grips along the side help me hold onto it easier and keeps it from sliding around in my pockets. I really like that all the buttons and speaker and charger holes are covered at the bottom. There is a little mesh lining so you can still use your iPhone speakers like normal, the sound isn't muffled. The covers help keep dirt, grime, dust and lint out of those areas, which have been insane dirty on my previous phones. This case is definitely worth your while.
I would recommend this to a friend
Pros mentioned:
Case quality, Protection
Rated 5 out of 5 stars
Best clear case for iPhone
|
|
Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Probably the best clear case available for iPhone. Quality is amazing, making the high price tag worth it. Does a good job not showing fingerprints and more importantly, protects the phone!
I would recommend this to a friend
Pros mentioned:
Case quality, Protection
Rated 5 out of 5 stars
Good case for the price
|
|
Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This has been a tough, long lasting case for me. The rubber parts have held up well, and the case itself still fits nicely.
I would recommend this to a friend
Pros mentioned:
Clarity
Rated 5 out of 5 stars
Good clear case
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like that it is clear so I can see my yellow phone! It also feels really secure. I trust that it will keep my phone safe. I had to buy a new purse, though; it was too thick with the case on to fit into the spot for the phone. Not too big of a deal, though. That just comes with the territory of having protection. I would be interested if the rubber came in a color other than black.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Best protection you can put on your phone.
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I put one of these on my daughter’s first phone when she was a young teen. When we replaced her phone five (count ‘em 5) years later, the case was beat up and rough but that phone looked brand spanking new. Yes, it’s a little pricey but it protects the phone like nobody’s business and we got the money back on the trade in. Worth the price tag. She just got a new iPhone 11 two weeks ago...I guess you know which case she picked. Smart cookie!
I would recommend this to a friend
Pros mentioned:
Fit, Protection
Cons mentioned:
Price
Rated 3 out of 5 stars
Ok for the price.
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It fits fine and seems to protect phone ok. Easy to mark up case. For the expensive price it should hold up better.
No, I would not recommend this to a friend
Brand response from LifeProof Support Team
Posted .
Hey, Eddie!
We're sorry to hear about any disappointment with your NËXT case! We appreciate your feedback about the ease with which you've been able to "mark up" your case, and we'll be sure to pass your thoughts along to our design team. If you end up running into any other issues with your case, please don't hesitate to reach out to us at 1-888-533-0735, and we'd be more than happy to look into your warranty options.
Best, LifeProof Customer Service Team
Pros mentioned:
Protection
Cons mentioned:
Price
Rated 5 out of 5 stars
Best case
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It protects my phone really great I drooled it on concrete and nothing happened :) but it is a lot of money I would prefer to spend 50 dollars
I would recommend this to a friend
Pros mentioned:
Clarity, Protection
Rated 5 out of 5 stars
Nothing better than LifeProof cases.
|
|
Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This clear LifeProof case is perfect to display my purple Apple IPhone 11. I have dropped my phone several times with no issues.
I would recommend this to a friend
Pros mentioned:
Ease of use, Fit
Rated 5 out of 5 stars
Life Proof
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
fits great. very durable. Went on very easy. Wish there was a cover over it though like the one for my iPhone 8 had.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Great case
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this case for my husband for his new iPhone 11 he got for Christmas. He’s used to the full protection of the lifeproof waterproof case, but I couldn’t find it so I got him this one. He didn’t think it would keep his phone protected, but it surprisingly did when our 5yo accidentally dropped it down the steps. There wasn’t even a tiny scratch on the phone. He also really likes that he’s able to wirelessly charge his phone with the case on unlike my case that has to to be taken off to charge my phone.
I would recommend this to a friend
Pros mentioned:
Fit, Protection
Rated 5 out of 5 stars
Great case!
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great items. Fits well and makes me feel safe with my phone. I will always go with LifeProof
I would recommend this to a friend
Pros mentioned:
Clarity
Cons mentioned:
Bulk
Rated 4 out of 5 stars
Awesome case
|
|
Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love that it’s clear so you see your original phone color choice and not too bulky for small pockets
I would recommend this to a friend
Pros mentioned:
Case quality, Protection
Rated 5 out of 5 stars
LOVE IT!!
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Absolutely love my new case! Super good quality and it protects my phone all around! Highly recommend this case!!
I would recommend this to a friend
Pros mentioned:
Clarity, Protection
Rated 5 out of 5 stars
Affordable
|
|
Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great clear not cloudy looking case.nice and thick and protects the phone from cracks.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Perfect Case
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good brand! Waterproofing, excellent choice, light weight, easy to install! Very recommended!!!
I would recommend this to a friend
Pros mentioned:
Clarity, Protection
Rated 5 out of 5 stars
Case
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It has protected my phone from 2 drops already. Love it cause it’s clear too! Very worth the money
I would recommend this to a friend
Pros mentioned:
Protection
Rated 4 out of 5 stars
Nice value
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not a bad case. I have had two small drops and the phone is just fine. Make sure that the volume/silent toggle is in the correct position before putting your phone in the case. If not, the toggle will NOT move. In the right placement it works perfectly. The price is good for Lifeproof.
Only downsides: you have to purchase a separate glass/screen protector. And the back will show fingerprints.