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LifeProof - NËXT Case for Apple® iPhone® XS Max - Black Crystal-Angle_Standard

Customer rating

Rating 4.7 out of 5 stars with 219 reviews

95%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 219 Reviews
  • Rating: 5 out of 5 stars

    Best Case hands down!

    Posted
    Paigdvd

    I’ve owned different life proof cases for a very long time and I did not hesitate to get one for my iPhone X’s Max. I bought my first Next case for my iPhone X, well one day I was placing my son in his car seat so I placed my phone on top of my car. Put my son in his car seat, got in the car and drove about 1 block. Turned into traffic when I heard something hit my trunk. I look in my rear view and saw my phone on the ground in the middle of traffic. I quickly pulled over only to watch a Ford F-250 roll over my phone, front and back tires, next comes a Honda Accord. I ran in middle of traffic to get my phone thankfully the next car stopped to allow me to get it. Saw my phone face down and my case broken apart. Terrified to flip my phone over because I just knew my screen was done for. To my surprise not a scratch on my phone! No cracks, nothing! My case was pretty messed up but It did it’s job. My Life proof next protected my phone against a drop and 2 vehicles running it over. It’s life proof for life!!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Pretty Good

    Posted
    bc5123
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this after the back of my iPhone XS MAX shattered completely. Once I got my replacement, I knew I needed a better case. Haven’t really had any big complaints with this. I do notice that the case sometimes comes apart, and I find myself having to snap it back to close it. Other than that, it serves its purpose. I do like being able to see the back of my phone; since this new iPhone has a sleek finish on the back. If you want to keep your front screen protected, you need to get a screen protector. Most LifeProof cases come with a built in cover, but this does not.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Not worth the money

    Posted
    Tommy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The case looks good and seems like it will protect the phone well, but that's where the good qualities end. It adds too much bulk to the outside of my already large phone (iPhone XS). It was very expensive (CRAZY EXPENSIVE) even after a bundle discount. The two halves of the case do not interlock that great either, there's always some play if you try to press them together. I wouldn't recommend this case unless you like monstrous cases that are over priced. There are cheaper just as good alternatives out there.

    No, I would not recommend this to a friend

    • Brand response

      LifeProof Support Team

      Hi Tommy,

      We're sorry to see that you're feeling so apprehensive towards this NËXT series! While we completely understand your hesitations with the size and cost of the unit, we truly feel that the bulk and price are both worth the high-caliber protection, outstanding customer service, and exceptional warranty that all come along with the product.

      As for the fit of the case, it sounds like the two pieces are struggling to completely latch together, and our friendly representatives would love to straighten things out with some alignment troubleshooting. Just give them a ring at 1-888-533-0735, and they'll get things back on track in practically no time at all!

      Cheers,
      LifeProof Customer Service Team Lifeproof

  • Rating: 5 out of 5 stars

    IMPRESSED

    Posted
    49erJojo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The NEXT case for the Lifeproof X was a total mess that I had to order about 3 cases within 6 months because of the protective rubber around the case. It would just come off. So I was disappointed. But the NEXT for the iPhone XS Max has been a big improvement from last years model. I believe they are using a different glue and you can just tell the rubber is tightly sealed and it’s been only 3 months but so far so good. Love the case because your phone can be shown off.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great protection

    Posted
    romxnh
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I love that this case is clear on the back because I want to be able to see the color of the phone that I wanted. The case protects the phone quite well but for some reason I noticed that that part of the case that you pull apart to take it off is kind loose all the time. I thought it was simply just my case but I have a friend that got this exact case at the exact same time as me and he has the same problem as well. He can just unsnap the case with one hand. But if you don't tamper with it, it does its job.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Decent

    Posted
    Mmatczak14
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I’ve had a life proof for every iPhone I have owned. I ended up returning this one unfortunately. The case would easily come apart at the top and would not stay attached. I would take the phone out of my pocket and the case would not be together. I have never had this problem with any other lifelroofs so I was very disappointed when this started happening. All in all it was a good case. I just wish it would have stay together.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Case (still) but needs more color options

    Posted
    NickOfTime
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The Lifeproof Next case is one of my favorites. The case is thick enough to have the screen, with a glass protector on it, not touch the surface thanks to the high sides. I've dropped the phone from much higher than their specs and it's always come out free of any damage. I just wish there were more colors than Black, purple, and pink (gray isn't much better). Love the case though, and life proof's warranty!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good but wanted the FRe

    Posted
    Andy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The case was nice and perfect fit for the Phone but Having used the Fre for my previous phones and liked it so much due to its proven protection. I thought Lifeproof did not make the Fre anymore so I opted to buy this item. When I found out that Fre is still available in store, I returned the item and bought the Fre instead. I will still recommend the item to people who wanted a real feel of the screen with uncompromised protection.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Life Proof Next

    Posted
    MrTexas
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Great case, yes its clear and it will show some wear, I Chose the gold color iPhone Max, and it looks great, easy to install and clear back shows off the beauty of the device. Lock switch on the side is a welcome also, instead of slipping a finger in to mute the phone. So far So good. I don't put my case near my car keys , I put mines in its own jean pocket. so I can't speak to how much the scratches will show. Overall it is expensive but a great case .

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Not very life-proof

    Posted
    Tommy
    • My Best Buy® MemberMember

    Once again I bought a lifeproof case for my new iPhone (I buy one every time I get a new phone thinking it’s going to be better than the last). Once again I’m making a trip to Best Buy to get a commuter case. I dropped my iPhone three times and the black molding around the edges wore completely out, it was like a wore out rubber band. If you want a case for the looks and can afford to buy one every few months get a lifeproof.

    No, I would not recommend this to a friend

    • Brand response

      LifeProof Support Team

      Hi Tommy,

      We're bummed to see that this NËXT series seemed to crumble under the stress of protecting your iPhone! Here at LifeProof, we train our cases to be the toughest of the tough, and we apologize that your most recent experience did not hold up to the usual standards. For future reference, please note that our friendly representatives are happy to replace any damaged products under our awesome warranty. Just give them a call at 1-888-533-0735, and they'll always be ready to help out!

      Best,
      LifeProof Customer Service Team Lifeproof

  • Rating: 4 out of 5 stars

    It is indeed life proof

    Posted
    GarbageGang75
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I bought this case due to my line of work. I’ve dropped it at least 10 times onto concrete surfaces and it’s held up nicely. And it was dropped from 5-9 feet. yes the case is a bit beat up but the phone is still in immaculate condition. Only reason it didn’t get a full 5 stars, it makes the phone extremely wide. Makes it a bit difficult to handle with one hand;(maybe why I dropped it a ton of times)

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Price is so worth it!

    Posted
    Op69
    • My Best Buy® MemberMember

    I love this case! It protects the phone very well but it still manages to keep that slim feel and look! I love how the back is clear too so you can see the color of your phone because what's the use of getting a Gold iPhone when you get a case that covers it? lol It's pricey yes but spend money on a good case like this and you'll never have to get another one again! :)

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect Protection

    Posted
    Wendy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The idea of cracked screen or broken phone is unacceptable to me. I came to Best Buy BEFORE, I recieved my new iPhone XS MAX. This Liefproof case is perfect! The phone is protected. I love the touch of color, I chose purple to compliment my silver phone. It's easy to get the phone into and out of the case. The open front works with a glass screen protecter great.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best case for kids!

    Posted
    Tiki
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I never wanted to spend the money on a good case until I realized I was spending just as much having to replace the cheap cases multiple times because they broke when I could’ve bought one life proof case and been done! Lifeproof is one and done! Haven’t had a cracked screen since using the Lifeproof! Great protection especially for the kids!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very good case

    Posted
    MadBenco
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is a great case for the iPhone xs Max. Love the seal around the screen and the port cover. Perfect fit. Only grip is it makes the phone slightly wider. No bad considering the amount of side protection. Plenty of room for glass screen protection as well. 5 star case.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Phone case

    Posted
    Katee
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I actually really liked this case when I first purchased, it is a bit on the pricey side but I figured I'd purchase it to protect my new iPhone. Overall the case is very nice and does its job but I think it's quite too big for an already large phone. I would definitely still recommend it though.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Save your $$

    Posted
    ibcenu
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    It's a nice case for protection (I think) didn't leave it on the phone more than 10 minutes. I really wanted a clear case to show off the great design of the iPhone. This case shows every fingerprint and just makes it look awful. So either deal with the prints, wear gloves or throw it out

    No, I would not recommend this to a friend

    • Brand response

      LifeProof Support Team

      Hey there ibcenu,

      We apologize that this NËXT series seems to be showing off your fingerprints a little too much! We typically recommend using a trusty microfiber cloth to wipe away any smudges that might naturally collect on the clear case exterior. If you have any additional questions or comments, please feel welcome to call our wonderful representatives at 1-888-533-0735, and they'll be happy to chat!

      Best,
      LifeProof Customer Service TEam Lifeproof

  • Rating: 5 out of 5 stars

    Nice!!!

    Posted
    Cubanmist
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    After being told that this was better than the otterbox I had to see it for myself sure enough when I got home and installed it I realized that it was indeed stronger than the otterbox. It’s a lot sturdier and wraps around the phone better. The only negative is that it does not come with a screen protector.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Super cute, but...

    Posted
    BoomDePipeOh
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This case is great, the only downside is the fact that the silicone peak or whatever other color that you get gets dirty very quickly and has proven to be difficult to clean. I occasionally put my phone in my back pocket and now the pink is blue due to the die that came off of my pants.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Protection for a expensive phone

    Posted
    mmmm
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I used to use this case for my regular Iphone x and it was very protective, the only flaw was that the rubber on the sides started to peel after a while. But with Life proof's warranty, they were able to send me a new case. Lifeproof has a good warranty program so that makes up for the cost of the case.

    I would recommend this to a friend