Customer Ratings & Reviews
- Model:
- 77-65378
- SKU:
- 6422441
Rating by feature
- Value
Rating 3.6 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 3.4 out of 5 stars
Customers are saying
Customers recognize the NËXT Series Carrying Case offers good protection for the Apple iPhone 12 mini and that it fits the phone well. However, some users found the buttons difficult to press. A few customers commented on the case's size, with some considering it slightly bulky while others appreciated its slim profile.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Bulk
A little bulky
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little too bulky for what I like. I carry phone in back pocket.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hey Ligs,
If the LifeProof NËXT case is feeling a bit too substantial for your needs and taste, you might find our more streamlined WĀKE to be just the thing you're after to easily fit in your back pocket. Feel free to take a closer look right here on Best Buy!
https://www.bestbuy.com/site/lifeproof-wake-series-for-apple-iphone-12-mini-black/6422439.p?skuId=6422439
Cheers,
LifeProof Customer Service Team
- Cons mentioned:Button quality
Discolored easily and stiff buttons
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buttons are really hard to push and clear back was discolored within 1 day. I purchased on a Wednesday and by Thursday the area around the camera had turned yellow.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi Daniel,
We're sorry to hear about the stiff buttons and that your case is changing colors. Oftentimes those buttons will soften up just a bit with a little time and use. As far as the case color goes, we suggest removing your iPhone from the LifeProof to clean it with warm water and a mild soap. If that doesn't do the trick, please call us at 1-888-533-0735 and we'll hook you up with a replacement.
Kindly,
LifeProof Customer Service Team
- Cons mentioned:Bulk
Really nice case
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case is really well made and doesn’t have the bulk like an otterbox defender. Good phone protector.
I would recommend this to a friend - Pros mentioned:Protection
Boss
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Solid Purchase best phone case for the 12 it definitely showcases phone and protection is second to none. So Good I bought two.
I would recommend this to a friend - Pros mentioned:Protection
Phone case
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very protective case. Easy to apply. Would recommend to others.
I would recommend this to a friend - Pros mentioned:Protection
Protection
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does a good job of protecting phone when dropped, even on concrete or tile floor
I would recommend this to a friend IPHONE 12 moni
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.iPhone 13mini Takes time to adjust to it. Seems it’s more difficult to use Thank goodness for staff at BEST BUY very helpful
No, I would not recommend this to a friend- Pros mentioned:Protection
Durable
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has saved phone from many drop accidents. Not sure it would have survived.
I would recommend this to a friend - Pros mentioned:Protection
Case to protect
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good case to protect the phone. My daughter already dropped it and had no damage.
I would recommend this to a friend - Pros mentioned:Fit
Good reliable case.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case fits well and seems very durable. It’s also cute.
I would recommend this to a friend Case protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Need a new one how do I get another one the same since is lifetime warranty?
I would recommend this to a friendLifeproof
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lifeproof products are always the best on the market by far!
I would recommend this to a friendGood morning
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looking for the big smile every one is looking for
I would recommend this to a friend- Cons mentioned:Button quality
Horrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am sure the drop protection is top of the line. But the buttons are nearly impossible to press with the case on and make the phone incredibly frustrating to use. Had to replace almost immediately.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi there!
We're sorry to hear about your disappointment with your NËXT case! We appreciate your feedback about the buttons on your case, and we'll be sure to get it passed up the ladder to our design team. In the meantime, we have a great warranty, so please don't hesitate to reach out to our helpful Customer Service Team here: https://www.lifeproof.com/en-us/contact-us
Best,
LifeProof Customer Service Team
- Cons mentioned:Button quality
Ugly Useless Case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have always used LifeProof, but this was a disappointment. The buttons were extremely hard to actuate, and it was ugly. Returned it. Bought an OtterBox Pro.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi there!
We're sorry to hear about your troubles with your NËXT case! We appreciate your feedback about the buttons, and we'll be sure to let our engineers know about your experience. We're sad that you ended up returning your case, but we hope you choose to give us another chance in the future!
Best,
LifeProof Customer Service Team
PROBLEM SOLVED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As promised online, received and installed a new dishwasher in 36 hours!!! Well informed on delivery window and professionally installed.
I would recommend this to a friendMeh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Side buttons hard to push. Ringer switch is poorly designed. It feels very solid and is waterproof so that’s a plus
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi, Bob!
We're sorry to hear about your troubles with your NËXT case! We appreciate your feedback about the buttons and discoloration, and we'll be sure to let our engineers know about your experience. As for your mute dial, when you're installing your LifeProof, we'd recommend first installing the front of the case, being sure to twist the mute dial a few times to ensure the mute switch is properly seated. Keep in mind, while that NËXT case keeps your phone safe from drops, dust, and other debris, it is not a waterproof case. If you run into any issues with your LifeProof, feel free to call us at 1-888-533-0735, and we can get you taken care of.
Best,
LifeProof Customer Service Team
Quality and best price!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super great product and best price with best buy price match guarantee.
I would recommend this to a friend- Cons mentioned:Button quality
bad side button
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Side button was hard to push. Should have trusted the other reviews. Double fail.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hey, Johnny!
We're sorry to hear about your frustration with your NËXT case! We appreciate your feedback about the buttons on your case, and we'll be sure to let our engineers know about your experience. In the meantime, we have a great warranty, so we'd be more than happy to get you taken care of with a replacement case. Please don't hesitate to reach out to our helpful Customer Service Team here: https://www.lifeproof.com/en-us/contact-us
Best,
LifeProof Customer Service Team
Phone case
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job it’s supposed to do! I love it! I’m glad I got it!
I would recommend this to a friend