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Customer Ratings & Reviews

Your price for this item is $36.99
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The comparable value price is $79.99

Customer reviews

Rating 4.4 out of 5 stars with 380 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers value the exceptional protection and high-quality feel of the NËXT Series Carrying Case. Many appreciate its ease of use and sleek design, while some find the size and price to be drawbacks. A recurring concern involves compatibility with the mute button and wireless charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 380 reviews
  • Pros mentioned:
    Protection
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good protection case but priccey.Good to look at and feel good to touch it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Sleek case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple yet durable feel of the case! Easy to put on. Protection on every side

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    I phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case! It makes the phone feel protected! Not too bulky!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Awesome Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to unpackage and put on and really protective of the phone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Life proof case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very protective case at a reasonable price. Easy to use.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    It’s good, but I really wouldn’t recommend it ;-/

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good product for what its worth however in don’t think the price will reflect that honestly. I purchased this item and I can tell you that I regret buying it because it is bulky and super slippery.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Works for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best quality protection. Nice grip and functionality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable phone case!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant about buying this case because I like the Fre collection with the screen protector. My brother has this case, and if it can survive his phone drops then it can certainly protect my phone. It’s so lightweight!!

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good case, better than the clear Apple case, which is why I bought it. The only negative is the case is not MagSafe, which for the money it should be. But prior to purchasing it I already knew what it was or wasn’t. Still a good case though.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    LifeProof Next Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this case several different times with different phones & it is without a doubt the best purchase i could’ve made for the phone. It keeps my phones camera & screen safe if dropped & overall is just a protective case. I would highly recommend this case, as i have not had any issues with it.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 4 out of 5 stars

    Great, but phone call problem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great case, phone is nice and tight in there. I've had a couple complaints about my phone call being muffled, but using headphones eliminates that problem for me personally.

    I would recommend this to a friend
  • Cons mentioned:
    Mute button

    Rated 4 out of 5 stars

    Good case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good solid case, BUT, the buttons and silent mode switch are difficult to use. Also, although the case was mag safe, I needed a adapter to connect to the portable battery. Slimline case and not bulky

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Beautiful slim case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I typically go with OtterBox cases but wanted something more slimmer. This is excellent coverage feels very well protected the only thing I do not like about this case is it is difficult to remove and apply. Highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best iPhone case out there

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't mind just a little extra bulk, this case is amazing. I can't even tell you how many times I've dropped it. That, and a full lifetime no questions asked replacement policy backed by excellent customer service... Can't go wrong..

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Solid but not easy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case for protection, great feel as well. Can be difficult to get on & off would be my only complaint.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    A bulky, but good case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is certainly very protective. However it is quite bulky and makes an already big phone feel way too large. I bought it to use at work to help keep my phone safer and it definitely does the trick for that. Taking the case on and off can be quite troublesome though. I find myself leaving this case off and keeping my more pocket friendly case on more often than I’d like to admit. Sadly this one tends to collect more dust than protect my phone. However, it is still a quality case! Love that it protects the speakers and charging port.

    I would recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi, Bran!

      We're sorry to hear that your NËXT case isn't your daily driver! We appreciate your feedback about the size of your case, and we'll be sure to let our design team know about your experience. If you run into any other issues with your case, feel free to call us at 1-888-533-0735, and we can get you taken care of.

      Best,
      LifeProof Customer Service Team Lifeproof

  • Rated 1 out of 5 stars

    Very disappointing. Not worth the purchase price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 2 of these cases on 11/10/20 from Best Buy store #109 for $63.99 each. I've been very disappointed with the quality of the product and the lack of support from LifeProof. My wife and I have been using these cases for our iPhone 12 Pro Max for just over 4 months when we noticed that the rubber began separating from the plastic case around the speakers on the bottom of the phone. (See attached pictures). Both cases have had this issue. The phone and phone case have been used normally, we've mostly been at home due to the pandemic. No opportunity to really test the limits of a phone case's durability. I submitted a warranty claim on LifeProof's website. There was a disclaimer stating that they "are currently experiencing higher volumes and slower response times than normal. We appreciate your patience during this time." LifeProof required my purchase date, email, and credit card information for the submission. I submitted the warranty claim but received no confirmation email or automated response that a claim was submitted. I was just looped back to the original warranty claim page. It's been almost a week since my first submission. No response from LifeProof.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi there!

      We're sorry to hear about the damage to your NËXT cases, and we're bummed to hear that you're experiencing issues with your warranty claim. The good news is, our Customer Service phones are up and running again, so we'd be more than happy to get you helped out. Give us a ring at 1-888-533-0735, and we can get your claim started for you.

      Best,
      LifeProof Customer Service Team Lifeproof

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Jflo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way it feels its very sturdy and I feel very comfortable holding it. I feel if I was to accidentally drop my phone it wouldn’t do any harm to my phone. I love the color. I’m totally satisfied with this purchase. I made the right choice we I choose this.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Lifeproof case for iPhone 12 pro max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful case! Its light and sturdy, just the quality of a Lifeproof that you would expect! Yes, its pricey, but its just what u need to protect your even more pricey iPhone. Don’t wonder whether you should get this case...just buy it, you won’t regret it!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Everything I expect from a lifeproof

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always stood behind lifeproof products for iPhone and this didn’t let me down! If you don’t need the water proof feature but want to keep all the dust and pocket lint out of your speakers and charging port this is the perfect case!

    I would recommend this to a friend
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