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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 54 reviews

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83%
would recommend
to a friend

Customers are saying

Customers highly value the WAKE Series Skin Case's protective qualities, its snug fit, and stylish design. Many appreciate the case's lightweight nature and high-quality materials, including the recycled plastic option. However, some users find the case to be somewhat slippery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-54 of 54 reviews
  • Rated 4 out of 5 stars

    Does the job

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it I am not having as much issue with grip as most others are good strong case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone cases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this brand and this new case being made of all recycled plastic makes me want to buy more just for that reason!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! I am not a fan of bulky cases and this is not at all. Very thin and secure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple iPhone 12 is High Quality and Everything I envisioned it would be. I highly recommend upgrading!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good case I definitely like it I would recommend this to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wave Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great case. Very protective and durable while also being sleek and functional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case. It is asking me to have at least 59 characters so here I type

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Slim fit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, slim and easy to hold. Looks great.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not in love with this it’s very hard and the edges are sharp. I didn’t realize that it doesn’t cover the entire bottom of phone until I got home and took out of the box.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It’s alright

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good case for the price, although I recommend getting one that’s more durable and covers the edges better

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi there!

      We're sorry to hear that you're not feeling totally confident with your WĀKE case! We appreciate your feedback, and we'll be sure to get your thoughts passed up the ladder to our design team. Rest assured, that case design has been through extensive design testing to ensure it will provide your phone with the drop protection LifeProof is known for. If you run into any issues with your case, feel free to call us at 1-888-533-0735, and we can get you taken care of.

      Best,
      LifeProof Customer Service Team Lifeproof

  • Rated 2 out of 5 stars

    C-

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case feels cheap, does not feel it will protect the phone

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi there,

      We’re sorry that this Wake Case isn’t filling you with confidence when it comes to protecting your iPhone. We assure you that it has been thoroughly tested and is up to the task of taking care of your device and our environment. If you ever need assistance with your Wake Case, please feel free to contact us at the following link. We are happy to help!

      https://www.lifeproof.com/en-us/contact-us

      Kindly,
      LifeProof Customer Service Team Lifeproof

  • Rated 1 out of 5 stars

    The worst and cheapest iPhone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor button quality, no drop protection besides scratches on the sides and the back and if you think you may drop your phone face down in a parking lot you may just be ready to buy a new 12pro.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi LemonTech,

      We're disappointed to hear you're not liking your new iPhone 12 Pro case so far! We'd like to assure you that our cases are thoroughly designed and tested to ensure they meet the same high standards we've always had and to help keep your phone protected from drops up to 2 meters.

      As for the troubles with your buttons, we'd recommend reinstalling the case! If that doesn't seem to do the trick, please feel welcome to reach out to our support team at bit.ly/LPContactUs and they'll be able to fix things with a warranty replacement.

      Sincerely,
      LifeProof Customer Service Team Lifeproof

  • Pros mentioned:
    Case quality
    Cons mentioned:
    Grip

    Rated 4 out of 5 stars

    Almost perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome case! Very slim but very durable. Like the previous review said it is not rubbery it’s more like hard plastic, but it is definitely not hard enough to scratch the new material screens on these phones so no real worries there. The recycled plastic feature is nice but honestly I wish the case had a little bit more of a soft touch feel or a little bit of grippy material so when you place your phone on an arm rest it won’t try to slide off, or when you place your phone on your leg it won’t try to fall off either. That’s the only down side to this case, but if Lifeproof makes another case similar to this one with a silicon or soft touch feel then it’ll be the best case around.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Keep Looking

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its broke in several pieces, I suppose it protected my phone in the drop, but its now broke.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi there!

      We're sorry to hear about the damage to your WĀKE case! We appreciate your feedback, and we'll be sure to get it passed up the ladder to our design team. The good news is, we have a great warranty, so we're more than happy to get you taken care of with a replacement case. Please don't hesitate to reach out to our helpful Customer Service Team here: https://www.lifeproof.com/en-us/contact-us

      Best,
      LifeProof Customer Service Team Lifeproof

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