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Customer Ratings & Reviews

Customer reviews

Rating 3.1 out of 5 stars with 15 reviews

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Rating by feature

  • Value

    Rating 3.3 out of 5 stars

  • Quality

    Rating 2.9 out of 5 stars

  • Ease of Use

    Rating 3.5 out of 5 stars

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Cons mentioned filter

40%would recommend to a friend

Customers are saying

Customers are delighted by the 1000W Tabletop Infrared Fireplace Space Heater's realistic flame effect and compact size. Many customers find the faux fire effect quite nice and the size is perfect for their needs. However, some customers have experienced issues with the heater stopping heating after a short period of time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-15 of 15 reviews
  • Rated 2 out of 5 stars

    Cute, but cheaply made

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For an electric fireplace, it has a nice looking flame effect and burning wood & the size is (for us) Perfect. It sits nicely on a table or anywhere. BUT the lamination on front/top began heating & rippling within the 1st week of use.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 3 out of 5 stars

    nice faux fire. controls meh

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The faux fire effect is quite nice. The knobs, and the presets leave a lot to be desired. very difficult to see any setting labels for the two knobs on the back, and there does not seem to be an auto shut off after certain amount of time or heat generated Definitely heats different than other space heaters it’s more of a concentrated, immediate vicinity heating

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Portable heater

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for small room. I love the flame. I was expecting a bigger size. Did not really expect the size that is small.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Hot or Not?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This heater is a bit disappointing. I expected more heat from this item. It only covered a very tiny small area. That being said, I love the flame

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 2 out of 5 stars

    Heater

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    Best Buy Employee
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stop working after one winter season…recommend getting a protection plan

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Small but mighty

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what I needed it for, looks nice in our living room

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, the glass rattles randomly but other then that is perfect

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Defects

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did a good job for the first 2 months then burnt out . No happy

    No, I would not recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 1 out of 5 stars

    Stopped blowing heat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stopped blowing heat after 1 month!! I don’t have the box, so I can’t return it. Complete waste of money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great little heater

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little heater with ambiance glow calming effect on cold nights.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super cute

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this one. It keeps my living room warm and the fire log effect is great, even works independently from the heater part. It's small, portable. It will please even the Scrooge in your house (if you have one).

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after 31 days and BB return policy is only 14 says from purchase! Buyer Beware-waste of money!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cynthia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this. Lovely to look at...and heats up my bedroom nicely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heater

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right size for the room to keep heated . Great product..

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 1 out of 5 stars

    Mr

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was cute, small and warmed well. The heating element stopped working after a week. Waiting for replacement.

    No, I would not recommend this to a friend
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