Customer Ratings & Reviews

I love this new jitterbug flip phone. It's easy to use, has everything you could want on it, and so much more reasonably priced than the AT&T flip I owned. The AT&T bills were getting higher every month, even though my usage was minimal......just for emergency calls only. I never chat on my cell phone, just the land line. There is also an emergency button on this new phone in case you are ever in trouble, help will be provided. I had one before, was talked into a new service, and regretted it. As soon as the jitterbug went on sale, I took advantage & ordered one. It was delivered in 2 days. The customer service dept. was great with helping me get connected. I'm so happy with my jitterbug flip!!

My 96 yr old dad was having a hard time with the smart phone, set him up with the jitterbug flip 2 and he has had no problems. We can actually get thru to him when we call now. Alex at Best Buy was awesome in helping us find the perfect phone for my dad!

This is the perfect phone for me. I love the red color. My favorite color. I am not very "tech" I just want a simple phone to talk on. I am so pleased the phone comes with an instruction book and people to call if help is needed. The woman in charge in the Best Buy store is very knowledgeable and helped me a lot. The monthly price is amazing. I am so very pleased!

Love it! So glad they offer two colors I chose red The numbers are big. It is so easy to use it’s perfect phone for seniors.

One of the best flip phones out there. Found out easy to activate

The phone is a simple, basic phone with big butons for seniors that only need to talk (primarily) and text (occassionally). After being assured that Best buy would move the contacts from the old phone (Samsusung 10 Android) to the new phone, the Best buy rep expoerted all the contacts to a SD card - and charged me for it - and then after 10 minutes, said there were too many contacts and that we would have to move them manually without providing any instructions. Once we tried there was no way to access the SD card in the Lively phone and were told that they have to be manually input. Bottom line line - decent phone for seniors but Best buy "total Tech" is a joke and doesn't deliver what they promise - is that fraud?

My Mom likes the phone. Its a great phone. Its easy to answer the phone she just have to open the flip . The key pad are visible easy to type. Its a user friendly. And it has great features she can easily take pictures . I've heard this Jitterbug before , I should have bought it long time ago. Oh well , i've finally found the perfect phone for my Mom. And its worth the price. Thanks to the JITTERBUG for making this amazing phone .....

I love this simple phone. My parents who are not tech savvy can use it with ease. And the emergency button on the phone!!! Excellent!!

This phone has been a blessing. Very senior friendly, and easy for my 86 year old cognitively impaired mom to use. The charger stand makes it very easy for user's with limited use of their hands, or problems with eye sight. Service provider uses Verizon towers making service in rural area's a none issue.

Hate the way you have to text, the phone ringer isn't loud enough. can hardly hear it. other than that it works ok. and the fact I lost it already.

Love this phone, Have had a few orginal jitterbugs and loved them all, This model is the new one and i love it as the numbers are perfect size for me with my vision. and easy to use... (Still learning a few things on it) perfect size and not all that internet stuff) recommend this for anyone but especially seniors. Thank you Best Buy for carrying these and as I said small enough to fit in your pockets , especially cargo style shorts . Easy flip top to see. Only issue i don't like which is same on many phones, is that the screen goes off when I am still trying to read the fine print stuff. YOu won't be sorry for getting one.

I bought this for my 82 year old mother. She had difficulty using other cell phones. We thought this would be easier. It has been. My mother now can answer her phone and dial out. I love the emergency red contact respond call button.it works! My mom pushed it and they called me.

Got this phone for my Uncle. Simple and easy to use. Reminded me of the first flip phones that came out around the end of the eighties. Fun to use.

Bought this for my 85 year old mother in law. Her eyesight is poor. This phone suits her very well. We programmed the numbers for quick dial and she is now able to have regular phone conversations with family. Definitely recommend.

It's great for a flip phone. Easy to use. Big Buttons.

it works i like the color red its my sisters favorite color

I bought this for my husband as an easy to use flip phone since he won't learn to use a smart phone. He learned to use it when someone programmed most used phone numbers, but still doesn't use it.

It is more compact than my previous HP printer. I absolutely love this printer, easy to set up, quiet, quick and I don't have to change ink cartridges. Once I factored in the cost of cartridges over the year etc it was a no brainer. I also want to thank the HP rep in the Boynton Beach store he was most helpful.

This phone does the job: make and receive calls. Although the interface is fairly straight forward, this is not a good option for elders with early-mild dementia. Got this phone for my elderly mother and every day is groundhog day with explaining how to navigate it. She is also the type who never wanted to learn how to do anything for herself ever so that is the second portion of the battle. There are plan options but we did not select the plan that enables the emergency alert/call so I cannot review that specifically. We also did not set up texting or test out the camera as those are too much for my mother to handle. Overall the phone is decent but the individual who would use it should have decent cognitive capabilities. It is straight forward but does have 'extra steps' just to make a call which could over time become annoying.

Pretty easy to use - check dates - some have been in stock for over a year and need additional updates- we thought we had it all set up with a customer service person…… But it still wouldn’t work right - just needed that customer service person who knew about the updates - 4 tries to get someone that figured it out