Customer Ratings & Reviews

This phone is amazing!!!!! I am 75 and have not had a phone that I could USE. This came with an instruction book/user guide. I was able to get it going without any problems, and I did it by myself. There are no words to describe how easy it was!!!

Upgraded from a Jitterbug Smartphone 2 to a Jitterbug Smartphone3. All apps are working well and the phone is easy to set up and use. One con" all my contacts did not transfer to my new phone, so had to do so manually. In fairness, however, it could have been "operator error" (me). Compared to other cell phones, this one is geared for use by seniors and meets those expectations well. The price for the phone is good and the monthly usage fees are quite low.

The phone is ok except the camera does not do a very good job when I try to take pictures in a room with some lighting. Outdoor pictures are crisp and sharp.

My 80 yr old mom loves it. Got it to text but uses it for email as well. and phone calls thru the Subaru LCD. Had to upgrade from Smart2 because DQ app stopped working. This is fine. We use other apps for restaurants, insurance, gasoline, groceries just fine. the OS isn't a full fledged Android but t doesn't need to be until something doesn't work with it. Pretty much like anything else. great Price. Best Buy set this one up since it had to be.

At last, an easy to use smart phone. If you get lost, there is the manual in large type and the friendly Lively staff to patiently answer your questions. This phone is made for geezers, thank God, and it is really easy to use.

I'm very satisfied with my new Jitterbug Lively Smart phone. It's so much easier to use than my last phone; and the fact that it comes with a nice compact instruction booklet that shows you step-by-step how to do things is the best. I was never the type to keep my cell phone on all the time, but I do this one, I even have a daily alarm scheduled to ring each morning Just in case my internal alarm clock doesn't wake me up. It has a nice soft ring that doesn't jolt you out of your chair or bed. All around a pleasure to have, Thanks Jitterbug for making a phone with the older generation in mind.

My neighbor is senior and just got this phone yesterday, I helped my neighbor setup the basics. UI seems simple, touchscreen is responsive, overall it's just OK.

Got this for my father-in-law who is dealing with memory problems. We like the way this phone is set up. The choices are clear and he can figure it out pretty easily--the user interface is really helpful for older, memory challenged users. The cellular service (through Lively) is good, so far and priced reasonably. This model was recommended for people with cognitive impairments and we're happy with it and how easy it is to figure out.

I have owned an LG smart phone for over two years and couldn't figure it out. Much too complicated for someone like me who knows nothing about technology. The smart Jitterbug phone is so easy to operate. After all these years I can now text and email. Such a great improvement for me.

This phone is easy to use for seniors. The set up in the store was quick and easy with very helpful and patient team members in the Visalia, CA store. I would have awarded this product five stars if the ringer volume was louder for someone that is a little hard of hearing. Over all a great product.

The phone is very easy to use. Battery charges very quickly and holds a charge for a long time. I highly recommend for people that are not tech savvy. The dimensions are small and the phone easily slides into your pocket.

My mom is 93 yrs. old and has no issues working this phone - the home screen is customizable which makes it easy for her to use the features she wants. The icons are large which makes if easier for her to see and use.

it's an ok phone. got it for my mom. she had a few problems getting started, but is figuring things out. too easy to turn off, tho. not a good thing. she keeps accidentally turning it off and misses calls.

This phone was purchased for my 86 year old mother. She is technologically challenged! She is doing quite well as she becomes more and more familiar with the phone. It is easy to use and pretty intuitive. The limited menu options have really helped. It also comes with a very good instruction manual with pictures. I highly recommend this phone for those with limited technology experience.

Easy to use device. Slower than 5G devices but ok.

My husband has Parkinson's and he simply loves his Lively Smart Phone 3. Talked to an associate and got how-to information. Thank you Best Buy.

Easier to navigate than a typical smart phone, but clunky to find and use apps. Voice typing could be simpler for elder users.

Likes: ease of use, font size. Downside is you cannot hide all applications off main screen, no red button to hang up/green button to pick up call, selecting recipient to call is a 3step process. Good Customer Service support.

The product has improved and is easier for the elderly to operate than the flip phone. Please add voice activation so the elderly can operate with just their voice! Then you will have a winner!

My 83 year old mom had an I-Phone purchased by another family member for her. She was constantly having issues with it because it was too complicated for her. Purchased this phone for her along with the Mobile Plus and has made all the difference in her confidence when using a phone. GREAT for older adults. Very simple to use and understand!