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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 46 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers highly value the Lively SIM/eSIM for its overall performance. Users describe it as a positive and life-changing product. Since there are no CONS listed, customers seem to be very happy with the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 46 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice sim

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice live changing SIM card must buy To all who need sim

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    All

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes I will order again it is very useful the item I bought

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bring your own smartphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super cheap. Get this if you need to get a filler item to meet purchase requirements. Haven't used it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good filler item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great as a $2 filler item to use a $10 promo certificate. BB offered me another $5 certificate for doing a review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked the customer service. It’s affordable and easy to activate

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sim card

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service I'm enjoying the Sims in my phone now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love best buy so much stuff so much cheaper I literally got two iPhone se for 200 literally come guys this is the best app

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Requirement Plan Purchase to activate

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was alright, this kit doesn’t come with free trial, you’ll have to purchase a plan to utilize it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lively has great customer service. They offer great products. The sim kit lets you try before you buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as stated, arrived quickly. Not much else to this little guy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Caution about security

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some told me to be cautious using it. I don't know why.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I thought I was purchasing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I thought. It provides no minutes of service.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value compared to a contract! Comparable to tracfone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok nothing special to it, serves It's purpose

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cheap purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed something cheap for financing plan price. Customer service guy added it to the purchase to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    coverage is fine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    coverage is not bad, delivery is fast, a good try on it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Phone Access

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work for my phone even after contacting customer service, no luck.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bring your phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work for my phone even after contacting customer service, no luck.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use
    Tech Insider Network Member

    Rated 4 out of 5 stars

    So easy to switch!!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sim card was very easy and user friendly to get set up in my smartphone from another carrier that I had unlocked. They even included the tool for opening the sim card slot. It does require you to download the app which was easy and only took a brief moment to do. I still haven't figure out how to check my remaining plan but that is a me thing I am sure. Signal has been pretty good everywhere I have went though in my house it is a little low. That is not a total deal breaker for me. Overall from opening the package to read to go it was maybe a 3 minute process, mainly because my fingers are a bit large for handling little sim card slots lol. I have had zero issues with dropped calls or anything like it. For a prepaid service it honestly exceeded my expectations including how easy it was to actually get it up and running. I had allowed extra time to have to call in and get help and I did not even need too! Thank you Lively for making it so easy to switch I am looking forward to using your service!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Read carefully

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its just a sim card. No data or calls with this waste of money

    No, I would not recommend this to a friend
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