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Customer Ratings & Reviews

Customer reviews

Rating 2.3 out of 5 stars with 37 reviews

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30%
would recommend
to a friend

Customers are saying

Customers commend the product's sound quality, although some have noted inconsistencies. However, significant concerns exist regarding comfort and microphone functionality, with many citing discomfort during use and microphone failures. Reports indicate that the microphone's positioning is problematic for some users. The durability of the product also appears to be a point of contention.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-37 of 37 reviews
  • Cons mentioned:
    Microphone

    Rated 1 out of 5 stars

    Don't get it!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 2 of these, first time i didn't learn my lesson. This headset is not made for extensive use and abuse and it will brake soon if you plan to game with it. First time my left speaker went out because the wire is so fragile it basically broke inside the insulation from extensive bending. Second time, about 5 minutes ago, the mic broke and renders it completely useless. Same thing happened, the wire basically broke inside the insulation. So, if you plan to game with this headset STAY AWAY!!!!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Not a good purchase.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying this product was a mistake. I have had 3 or 4 logitech brand headsets in the past that I have used for online gaming and NONE of them have been at all reliable. All 3 or 4 have broken, the sound goes out or malfunctions in one or both ears. This product in particular just sounds muted whenever you work with it. Not worth the money, this product is garbage...and all of the headsets I have used that were logitech brand were garbage.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Don't buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for a Christmas present about 2 years ago, it worked great for the first month, then The microphone went out. Then in about 2 months the cord started tangling more, and more. Then it got to the point that the cord was so tangled that I decided to get a new headset. Also the microphone doesn't work at all, I have to get within .4 inchs from the mic, and all I hear is static. DO NOT BUY.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Failed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had problems with the left side speaker out of the box. At first worked intermittenly now does not work. When calling someone and using mic voice is muffled or sounds like "waves on the ocean". My guess is that the wire used is not up to the task and there is a manufacturing defect on the left side. Now have to buy a new set. Waste of money.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Very poor product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to talk to two different people on two computers and both times whenever I talk it would cut out. The mic. would never pick up unless it was literally in my mouth. Very poor product for 30 dollars.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Comfort

    Rated 4 out of 5 stars

    Great Product!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headset a couple of weeks ago and its great! The sound is great! I use this for gaming and talking on ventrilo! Everybody hears me crystal clear, and the noise canceling works great! Sound is also good. If your not careful with this headset, it can break. Do not try to stretch it to make it more comfy. It will break it. Overall, pretty good product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So-So

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these about six months ago and got excellent use from them, at least until the left speaker stopped working. It is definitely bad wiring because it went out intermittently before going out completely. For $25 it wasn't a terrible investment for the last six months but I think next time I'm going to try something else.

    I would recommend this to a friend
  • Cons mentioned:
    Comfort

    Rated 1 out of 5 stars

    it is simply a trash

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a trash , after less than 2 months it ripped off and stop working when it is uncomfortable ,

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    No problem's so far...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ONLY real complaint I have is that if you are a bigger guy with a proportional size head, these push the top back part of your ears into your glasses and can get a bit uncomfortable. If you slide the forward just a touch, towards your face, it solves the problem. Other than that, sound quality is great and crystal clear. For the price, can't beat it. I use it for gaming and so far I have been impressed with this product for the small price. Have recommended it to others already and they love it as well.

    I would recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Doesn't even work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the mic will go in and out making it impossible to play with online.So if you play online games DO NOT GET IT.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Decent bargan for quick needs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is pretty much what I expected - simple yet useful. I needed a mike for gaming and wanted something cheap in price but not cheap in quality - this wasn't a half-bad choice based on those perogatives. There's probably better headset combos out there but Logitech made something quick & easy. If you have any problems with this thing it is most likely whatever voice-chat program you use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The worst ever!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchase 3 of these in the last year. They work for about 3-4 months then stop working. The wiring in the headset breaks and then you can't hear from one or both sides. Although Best Buy has replaced them each time, I am not replacing this last set as I am tired of replacing them.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good headphones for Skype

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although tight on the head, they manage to block outside noises. Would prefer if they were not as snug as they are, but they come in handy for my podcast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good purchase.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great first time mic for me. It was cheap, It's a trusted brand. I mostly use this mic for vent. It works very, very well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Durable?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i use this headset for gaming and ive gone thru 3 of theese in the past month because the left ear always goes out after a week or two, so i dont know if its worth buying anotherone, i like it but i shouldnt be buying $90 worth of headsets a month

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's Worth It!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for the purpose of gaming. They work great with Skype and im sure they would with other programs as well. A Great Buy at Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    comfortable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    stylish/perfect headphones with reasonable price.

    I would recommend this to a friend
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