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Customer Ratings & Reviews

$59.99

Customer reviews

Rating 4.7 out of 5 stars with 7540 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 7,540 reviews
  • Rated 5 out of 5 stars

    Good mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new mouse. This one was an excellent size (my previous one was on the bigger side which I liked). Easy access to buttons that adjust DPI -- just have to be careful not the accidentally push them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    By request

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was another gift we bought for Wichita Children's Home. All I know is this is what was requested, so I hope it worked well and made a kid happy.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's wonderful to hear that the G502 HERO could be a requested gift for Wichita Children's Home. We truly hope it brings a lot of joy to a child there! Your feedback on its positive impact is greatly appreciated. Logitech

  • Rated 5 out of 5 stars

    Gamer Girl Loves It!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My gamer girl loves it! She said it’s perfect for her small hands. She likes that she can keep it light or add the magnets provided to make it heavier. She has been using it for about a month with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, love that you can change the weight of it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for choosing us and for the incredible 5-star rating. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do.

  • Rated 5 out of 5 stars

    Finally found it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Finally found a comfy mice! Best for gaming!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled you love the G502 HERO! It's fantastic to hear you found the perfect mouse for your gaming needs. Thanks for sharing your feedback with us!

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the mouse I have tried the Death Adder and the Basilisk and right away I feel a difference from the build to the buttons only down fall it’s a heavier mouse however it glides smooth and very responsive

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, smooth mouse. I enjoy being able to customize the weight since I like having a heavier feel. The adjustable DPI is nice, also. Only real downside is I wish I got the black version, because this one is quite bright.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great mouse!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since my purchase, I have been incredibly happy with the 502. Fits perfectly in the palm of my hand and allows for a classic "claw" grip as well. The free spinning scroll wheel is a big plus. Allows for some crazy firing techniques in fps games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't beat it for the price. Love that you can change the weight by simply adding or removing weights (I play with no weights). One of the best mice out there and now that it's cheaper you'd be missing out if you didn't buy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse that fits comfortably in my hand. I added all of the weights provided. The buttons and customization is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put it to use as soon as I got home. Only issue is the scroll wheel wanders now and then. Weight is easy to change. I like a heavier mouse so this is a great feature. Recomend to all and the price was 11 bucks less than Wally world.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Scrolling wheel issues

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking mouse. Light but you can add weights to your liking. Long enough wires that’s good thing. I like 90% of the product. 11 customizable buttons. Good solid clicks. All good. But there is one button that I use alot to browse web. Center button. It’s too slippery and scrolling is not as smooth as it should be. You need to put effort to scroll. I have my set up as left and right shift as windows snapping to left and right. When I am scrolling it it snap my browsers to left and right. It’s very annoying. Due to scrolling being so rigid and slippery I have to put some force on it. Everything is good except the scrolling wheels. If you are just gaming I guess it’s good enough but it’s not for web browsing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hammer mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mouse, soft, fast and good price. Good experience

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Great review of the Logitech G502 HERO mouse! It seems you've had a positive experience with its comfort, speed, and value.

  • Rated 4 out of 5 stars

    Very nice mouse

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this mouse but I constantly have problems with right-click registering in FPS games after normal use. I looked it up and this appears to be a well-documented issue. Not the first time this has happened. This is typically a palm-grip mouse and the programmable buttons and unlockable mouse-wheel is super nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best for budget

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great beginner mouse, with great feel and button placement.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind words about the G502 HERO! We're delighted to hear that you're enjoying the mouse's feel, button placement, and RGB lighting.

  • Rated 5 out of 5 stars

    How can you go wrong with Logitech

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my husband and he loves it. The mouse is very responsive and fits his hand very well. He was complaining about his previous mouse so I thought I would give this one a try. No complaints from him. :-)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming mouse that is versatile. Love that I can change the weight.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive feedback on the G502 HERO Wired Optical Gaming Mouse. We're glad to hear that you appreciate its versatility and the ability to adjust the weight. Your satisfaction is our top priority.

  • Rated 5 out of 5 stars

    Good mouse for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mouse, I buy them on sale just in case something happens to my old ones cause I enjoy the consistency so much.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's smart thinking! We're really glad you enjoy the G502 HERO SE enough to snag them on sale as a backup. It's awesome to know you can count on that consistent performance. Thanks for being such a loyal fan! Logitech

  • Rated 5 out of 5 stars

    Everything i wanted in a mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that i can control the sensitivity with a button and very easy to get used too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thumbs up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good remote for the price my kid loves it and it changes colors he seems to like that lol

    I would recommend this to a friend
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