Customer Ratings & Reviews
- Model:
- 915-000239
- |
- SKU:
- 8201008
Customer reviews
Rating 4.3 out of 5 stars with 1750 reviews
(1,750 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use3.9
Rating 3.9 out of 5 stars
Customers are saying
Customers find value in the Harmony Companion's ease of use and the comprehensive control offered by its remote. Many appreciate its compatibility with various devices and the long battery life. However, some users experienced challenges with the setup process and noted the lack of a backlight on the remote. Smaller button size and occasional connectivity or responsiveness issues were also mentioned.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of useCons mentioned:Button size
Rated 5 out of 5 stars
Works really well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had other Logitech remotes in the past and this one is by far the best one of the bunch. It was easy to setup and it controls all of the equipment in my entertainment system. The app that works with my iPhone really enhances the usability of this product. The only complaint is the buttons on the remote are pretty small and can be difficult to work with. Overall I'm very satisfied with this purchase.
I would recommend this to a friend - Pros mentioned:Compatibility, Ease of use
Rated 5 out of 5 stars
Wishing I had gotten this sooner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.PROS: - Actually makes my tv viewing experience better - Great feel/ High quality - Works every time...without needing line of sight - Works with all devices - More functions than I can reasonable use - Love the home automation features, dim the lights from the couch - Alexa integration is cool, not necessary, but cool CONS: - Wish there was some type of basic button illumination
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Great product, advanced features a little clunky
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a pretty simple home theater set up, tv with apps, 7.1 receiver, blue ray player, and chrome cast. Remote was able to integrate with all four devices and import their basic commands seemlessly from the Harmony device library. Initial setup was a breeze and basic commands worked right away. It took a little bit of time to figure out how to correctly program more advanced activities and sequences. The web support articles were a little underwhelming but after tinkering for a few days I discovered how to operate and configure all the features and evrything works great now. The wife loves the ease of use with one remote instead of three. The companion smart phone app is okay but I have pretty much stuck to the actual remote which has a great intuitive and simple layout and nice button responsiveness. Haven't used the smart home features as I don't have any smart home devices.
I would recommend this to a friend - Pros mentioned:Remote controlCons mentioned:Backlight
Rated 4 out of 5 stars
Best of the Logitech remotes for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good remote. Solved my input issues that i had with my old remote but no backlight which can be a little annoying if you watchTV in a dark room but overall worth the money
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Excellent Remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this Remote, does everything I want it to do and more! Cant wait to explore it farther and see what else it can do, so far completely satisfied!
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
An unassuming powerhouse
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The remote appears basic and nothing flashy sitting on one's coffee table, It's compact, it's not backlit and there's no LCD screen (which I was concerned about prior to buying). But it's smartly laid out and feels very good in the hand and you can tell it's built to last. It also works extremely well and the hub allows you to not even need to point the remote at it (it works through your internet), just press the button and it works, even in different rooms. Super responsive, and the remote allows me to control my hue lights as well! But the real powerhouse is the hub paired with my google assistant (my home is fully under the nest/google ecosystem, with locks, thermostat, smoke detector and security/camera). It allows me to send voice commands to my tv (sounds hokey but you'll be surprised), but ALSO to set up routines though the google assistant app to turn on my tv,, etc. (I'm trying to still figure out how to get it to turn on my stereo to A SPECIFIC INPUT for my streaming when I say "Hey google, good morning"), But this thing completes my smart home. It's great! I love it. POWERFUL.
I would recommend this to a friend - Pros mentioned:Compatibility
Rated 4 out of 5 stars
Harmony hun
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Harmony Hub works will with Alexa. It requires resync quite a bit.
I would recommend this to a friend Rated 4 out of 5 stars
Set up problems, but worth the frustration
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Push the music icon, you hear the stereo, push the movie button, dvd and sound surround, push TV - well you get it. Was a pain in the very low back to set up up. Turns out that as my cabinet contains compartments I needed to order an extra IR pickup. Once all was in order, my wife was happy, so I am happy. Four stars only because of the setup woes. In use for 4 weeks - very happy with the product.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Good option if you have patience
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased to migrate control of my Bose system, TV, Cable Box, and Apple TV to one remote and integrate with Alexa / Home Assistant. It takes time to properly set it up and support from Logitech has ended (no longer sold). Nevertheless, it works most of the time. The control unit at times loses connection (red light) for a few seconds and then executes all commands previously sent. Works well with Home Assistant for remote access and home automation. Alexa requires you to say “Ask Harmony to…”.
I would recommend this to a friend - Pros mentioned:Battery life, Ease of use
Rated 5 out of 5 stars
Best so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 4th harmony remote and it is the best yet! I needed to control a new Altice one cable box that only has Bluetooth so I was forced to replace my current harmony remote. At first I was skeptical about not having the screen however the remote is much simpler to use than past models and never beeps at me wanting to be charged! All around great product
I would recommend this to a friend - Pros mentioned:Compatibility, Ease of use
Rated 5 out of 5 stars
Excellent universal controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Harmony hub easily found all my connected equipment, as well as all channels added to the Roku. Setting up activities was very easy and required minimal customizing. The hub required a software update (done via the Harmony app on Windows) before working with Alexa/Echo. After that everything worked seamlessly and can now control TV, Roku, Netflix, etc via SmartThings and Alexa.
I would recommend this to a friend - Pros mentioned:Ease of useCons mentioned:Backlight
Rated 5 out of 5 stars
Started me down the path to a smart home
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.replaced 5 remotes right from the start. My AV receiver remote volume control stopped working which prompted me to buy this remote instead of a straight replacememt. Was easier to set than I expected. Tweaking some of the button assignments was straightforward. Wish the buttons were backlit.
I would recommend this to a friend - Pros mentioned:Remote control
Rated 4 out of 5 stars
Great remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like my harmont remote...i was able to combine all my remotes into one
I would recommend this to a friend - Pros mentioned:Ease of use, Remote control
Rated 5 out of 5 stars
Only need 1 remote for multiple devices
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was tired of trying to figure out which remote to use for what I wanted to do. Now I only need one remote to control multiple devices. I can even use my smart phone or iPad and don’t have to search for the remote. One means of control is within my reach all the time. Great product and I highly recommend getting one.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
II like it much better than the old Harmony remot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like it much better than the old Harmony remote this much much easier to use now you just use your voice so it's all good I like this new remote control
I would recommend this to a friend - Pros mentioned:Remote control
Rated 5 out of 5 stars
Works Great, But...
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to replace four remotes. Set up through the Harmony app is very clear and intuitive and within about twenty minutes I had control over my Apple TV, Yamaha sound bar, and most of my TCL TV. However, for about a week the remote would not turn on my TV. I had to go through the process of either manually turning on my TV or using the TCL remote. No matter how many times I reprogrammed the Activity information through the app or restarted the hub it simply wouldn’t turn on the TV. Once everything was up and running the remote would do everything it was supposed to do but the annoyance factor was pretty significant, especially at this price point. Just as I was about to return the remote it suddenly decided to behave and give me my money’s worth and now it controls everything flawlessly both through the remote itself and the app on my iPhone. So beware if devices don’t immediately respond after set up. For whatever reason it may take a few days.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
I have three of these
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up, works through walls (although you need to get an IR blaster to your TV if you plan to hide the hub). You need some level of technical ability to download the app and adjust device and remote buttons and sequences. Knowing inputs, and adding other bluetooth remotes can be a bit complicated.
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Easy, Connected and Powerful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've been dabbling with smart remotes for well over a decade. Logitech's Harmony line has been my choice for many years. The Stand-alone smart remotes are good, but still require connecting to your computer every time you want to change or update something. They can chew through batteries and can't be used while recharging them, forcing me to always go looking for the original remotes. And when the sequences are longer or the dogs decide to stand between me and the equipment, signals get missed. But with the Hub-based remotes, all of those problems are solved! The hub connects to your WiFi network and can communicate with your smart phone or tablet and also the Logitech Servers (for configuration) wirelessly. It discretely sits right next to all of your equipment where it beams/bounces RF signals right there, even when your pets are standing nearby. It's smaller display-less remote's batteries last a long time. But in the event that they are out, or you need some extra control of your devices or activites, just open the smartphone app for full access to every possible function! Hub-based remotes are even compatible with Alexa and Google Home so you can simply say "Alexa, turn on HBO" or "Hey Google, ask Harmony to Watch TV".
I would recommend this to a friend - Pros mentioned:Battery life
Rated 4 out of 5 stars
Works well, but beware of limitations
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace older Harmony One remote. Pros that interested me were: - remote communicated wirelessly to hub so no need to point - remote did not need to be charged (~1 yr battery) - remote was much slimmer - could use phone as remote when needed Setup was easy since I had old remote and simply copied configuration to new hub. I liked being able to configure hub and activities from my phone and not have to depend on computer. With hub in fixed location and using included ir blaster for tv, got a reliable setup. Only disappointment was that the hub currently depends on having an internet connection for any activity which you are setting up. Had some intermittent connections today and could not use the Harmony.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 4th harmony remote and it's the best one so far. The app is really good, make the setup quick and easy. Works perfectly for my ht setup.
I would recommend this to a friend







