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Customer Ratings & Reviews

Your price for this item is $149.99

Customer reviews

Rating 4.3 out of 5 stars with 1750 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers find value in the Harmony Companion's ease of use and the comprehensive control offered by its remote. Many appreciate its compatibility with various devices and the long battery life. However, some users experienced challenges with the setup process and noted the lack of a backlight on the remote. Smaller button size and occasional connectivity or responsiveness issues were also mentioned.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,750 reviews
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    The HUB itself makes this item worth the cost.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I were going for just the Logitech Remote, I would pick a higher level remote controller. However, I wanted to be able to use my iPhone or iPad and the Logitech HUB works perfectly for that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote for basic or advanced needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote hub is awesome it can just be a basic remote if you just want to use the included remote but when used with a smartphone or tablet it becomes an advanced remote letting you see and control everything. Don't get me wrong you can control everything with the remote but with no screen it's cumbersome.

    I would recommend this to a friend
  • Cons mentioned:
    Backlight

    Rated 3 out of 5 stars

    Love the size cant see at night though...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than the older one that came before it but again no back lighting!!!!!!!! PLEASE MAKE ONE THAT YOU CAN USE AT NIGHT!!!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good product but needs a strong wifi signal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All my AV equipment is behind cabinet doors and the RF remote controls the devices perfectly. Everything works great except the wifi programming of the receiver only works if you have a good wifi signal near the receiver. Other than that, I love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for a connected home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great device for a connected home. If you have a lot of connected home items, then this is for you. I ended up returning it due to not having enough things to connect to it. My TV remote is just fine for my needs. Maybe in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great universal option for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have attempted for years to utilize the so called universal remotes that come with the devices and each one had its limits. I grew tired of certain devices not listed or not compatible with these remotes. Logitech harmony companion has solved my problem! Easy to set up, plug in play, and just works. The over all price point my seam a bit high, but you can find great sales if you just shop it. Four star only cause it will not pair with my Wemo devices, definitely not a deal breaker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does exactly what I wanted it to do.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rather than pay for an extra cable box, I split the signal from the box in my bedroom and share it in my office. The "normal" remote doesn't work through the wall, so rather than get up to go in the bedroom to change channels, I now have a remote that controls the box in the bedroom. Thanks to the Best Buy salesman for recommending the Logitech Harmony.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works great. I am able to control all of my devices flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Great Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this remote... So great to be able to control everything with 1 simple remote and It controls so many devices My TV and Tuner like any other universal remote, but it also controls my Roku, My shield TV and even my PS4..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best remote I ever owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Harmony remote is elegant, simple, multifunctional, easy to use and responsive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great product, app needs some streamlining

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is an amazing product. works like a charm. The only critique I have is that the app for the HUB needs to be a little more stream lined/user friendly. Also, more streaming apps need to be added to the its library (PLEX)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this remote is awesome for anyone looking for a easy to use universal remote.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    best in its class

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great on line app and works flawless. took only 30 min for the whole house

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Pretty Good Products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had Harmony remotes in the past that, due to the need for connecting to a computer for updates, were not easily updatable or changeable. This remote is done much more easily through a fairly simple app. I have found with each of them, this one included, that there is always one device that doesn’t connect well and requires the regular use of a factory-supplied remote. Overall a good product, but not great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best multi device remote you can buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned a number of universal remotes, including some of the high end models such as the Philips Pronto series. This Harmony remote is my favorite. It was a breeze to program and the fact that it uses a radio signal from the device to the IR transmitter is great. I still point the control device at the tv out of habit, but it's not necessary. Excellent product and value.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a little bit to get setup but once it was it works great. Integrated it with Alexa so all I say is “Alexa turn on the basement” and it turns my lights on, TV on, DirecTv on and receiver on. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to get rid of all the remotes! Syncs with iPad and phone as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. It works from my iPhone to a must-have for everyone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy setup and easy acccess to many programs and apps

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A few shortcomings, but still a great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a long-time user of Harmony remotes. They are outstanding to take the frustration out of controlling all of my home theatre and audio components, and to get rid of the clutter of remotes. I upgraded to the Harmony Hub so I could control my new Amazon Echo Dot and Philips Hue lights. One thing about Harmony products is they are SO easy to configure! You just select the brand and model of component you have, which inputs they use, and the "activities" you want ("Watch TV," "Watch a movie," "Listen to music," etc.) Since I was upgrading from another Harmony remote, all of my settings flowed across directly to this new one, so the setup was super-simple and took just a couple of minutes. But ...I had difficulty getting the remote to control my Tivo. In fact, it WOULDN'T control it at all. I went through most of the troubleshooting tips described on the Harmony website, but nothing worked. Finally, I logged a question on their user forum. In less than 1 hour, a Harmony service rep had responded to my post with more steps to try. It turns out this remote speaks 7 "languages" of IR (what's used to send the signals to the Hub to control your devices). I had reset/repaired the remote 3 times, not realizing there were 7 possible combinations. When I reset/repaired the 4th time, it worked. Persistence pays! Aside from that annoyance, the only other thing I don't like on this remote is the configuration of the buttons. This is probably a bigger issue to me because I'm used to having a Harmony remote with a built-in screen and "Help" menu button. This remote doesn't have a screen - just physical buttons. That makes the remote itself a little less configurable/flexible. However, the smartphone/tablet app provides all of those capabilities. Just not quite as handy as the onboard the remote. Now, when I press "Watch a movie," my BluRay player and TV come on and change to the correct inputs, and my Hue lights dim. Even better, I can say, "Alexa, tell Harmony to watch a movie," and all of that happens WITHOUT me having to touch the remote! So cool!

    I would recommend this to a friend