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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 1750 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers find value in the Harmony Companion's ease of use and the comprehensive control offered by its remote. Many appreciate its compatibility with various devices and the long battery life. However, some users experienced challenges with the setup process and noted the lack of a backlight on the remote. Smaller button size and occasional connectivity or responsiveness issues were also mentioned.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,750 reviews
  • Pros mentioned:
    Remote control
    Cons mentioned:
    Setup

    Rated 4 out of 5 stars

    I Like the Hub-based System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this after returning the non-hub 700. I like the hub-based system much better. Don't have to aim the remote and it's much more consistent in turning on multiple devices. Did take some trial and error getting everything to work. Also, wish it had more dedicated activity buttons on the remote so I didn't have to go to my phone since I have more than 6. But the phone app is nice and works well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Must have universal remote

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best universal remote I have ever used. It replaced 5 other remotes that I had to use before with my home theatre setup. The included hub also integrates with Amazon Alexa very well, so I can use voice command to turn my TV on or change inputs. The setup was a little complicated, but once that is done that's it. It just works. Also, the battery lasts about 1 year which is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I approve this remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are so many good things I can say about this remote. I am able to program all my activities and sync them over via my Harmony. It makes things easy and simple with the new application on your phone. And adding devices and setting different macros is easy and simple

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Good, but disconnects

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote works great, when it's working. Unfortunately if the battery comes out for any reason it doesn't always want to connect or stay connected afterward. Before the battery came out it was perfect. Now I kind of want to return it. It's unfortunate that I didn't by the protection plan.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Must-have addition to your remote control arsenal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product - easy to set up - intuitive - on occasion you may find it disconnects from your network (as other devices do) and you'll need to re-connect it (i.e. un-plug the hub / re-plug the hub) Interfaces with Alexa and lots of other smart devices Good Choice

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    much better than old version

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the hub and control are fairly easy to use tho i wish that the control had more application buttons (it has 3). all in all quite satisfied with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    A little high maintenence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although very versatile for the lower end model, I've had to reconfigure the remote several times. The stand alone app works better on its own, but again, I sometimes end up reaching for my pile of native remotes to get my entertainment system configured correctly. Most of the time this remote works great, especially in the beginning, but I find the app much handier. Not even sure if the higher end model with the screen display would work any better.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Easy to use consolidating hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already have one of these for another room, but needed a second for a new set-up in a different room. The upgrades available through this unit make the installation easy to use, and it connected to the wifi without issue. We have a receiver for music, tv/cable, and a dvd player all hooked up through this and all come through without any trouble. A bit expensive, but it does simplify life and eliminates the need for 4 remotes....

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Backlight

    Rated 5 out of 5 stars

    Great Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I'm loving the remote and hub! I have a 4k TV, an Xbox One S, a PS4 and PS3, along with my AV Receiver and everything works flawlessly. The setup was far easier than my previous Harmony Remotes, as well! The only drawback to this remote is the lack of a status or function screen, along with no backlighting of any of the buttons. Other than that, it has been easy to use, configure and works everything I need it to work. I'm even thrilled with the prospect of using some of the home automation enhancements that are part of the system.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    Best remote out there, all things considered.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is it the best remote out there, of course not. Is it the best at doing many things well, and not breaking the bank, YES. I upgraded from the other model which does not have the smart light controls on it, and this model is significantly better quality. The other one felt cheap in the hand, and after feeling the new one, the buttons on the old one were not good. My only complaint, and maybe it's just mine, but the ALL OFF button has ZERO click to it, just mush. Every other button has a very nice click to it, except the ALL OFF button. Strange. Other thing is that you cannot just buy a replacement remote if you break/damage/lose the physical remote; technically you can add a different one, just good luck finding one as Logitech does not sell them (E-b-a-y has some though). The app is nice as well, and it integrates with Samsung SmartThings which is awesome. Been a Harmony owner for many years and they keep providing great affordable remotes.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    great remote system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works awesome through doors and from another room, easily programmable, sleek and easy to use. Eliminates the need for multiple remotes and allows your stuff to be inside a cabinet with the doors closed. only needs the buttons to be lit up

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the remote and the ability to control Hue lights from the remote. Occassionly need to update to keep everything working, but a good remote.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been suffering with the standard remote offered by my Cable provider. In addition, it has been cumbersome to juggle multiple remotes for related devices. This system and specific model are a dramatic improvement and simplification!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility
    Cons mentioned:
    Setup

    Rated 4 out of 5 stars

    Great universal remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Has loads of compatible devices and initial setup is easy enough. Only thing holding this back from a 5 star is that it is a little bit clunky to set up more advanced sequences. I figured it out and got the remote performing all the functions I needed but it took more time and frustration than it should have.

    I would recommend this to a friend
  • Cons mentioned:
    Backlight

    Rated 5 out of 5 stars

    Harmony is Smart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A replacement for an earlier model w/o smart control. Wish it had a soft backlight; we usually use in the dark; took a bit to retrain myself on the button location. Great to be able to add the lights to the entertainment system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fantastic device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic device. Setup is very simple using the app. The app walks you through every step of setting up and configuring your devices. It couldn't be easier. After fussing with other (inferior) remote solutions that never seemed to work right and ended in frustration this one quickly converged five different remotes into one that works perfectly. The Hub works very well inside AV cabinets and the external mini IR blaster will handle your TV. Accessible remotely through the cloud using the App.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple Yet Complex

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the harmony home control. It was super simple to setup yet it is very configurable. I will note that all my devices were easily found on my Harmony which made the setup that much easier. Can't wait to add more devices to it.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    smooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this remote. i have an amazon dot that it works really well with too. it works so smooth. even turns off my PS4. i also like to skip 30 seconds on my dvr so i was able to program the fast forward button to do that and change the regular fast forward to happen if i hold it down a second. the app that comes with your phone made it super easy to program it with and is handy if for some reason, a device misses a command, you can go into the app to make the correction. that's rare though.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote for our equipment hidden in a cabinet. Very easy to program and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use fair price voice control is very handy and efficient

    I would recommend this to a friend
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