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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 1750 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers find value in the Harmony Companion's ease of use and the comprehensive control offered by its remote. Many appreciate its compatibility with various devices and the long battery life. However, some users experienced challenges with the setup process and noted the lack of a backlight on the remote. Smaller button size and occasional connectivity or responsiveness issues were also mentioned.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,750 reviews
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Simple and complete

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve setup many of these. They are very easy to program via the Harmony app especially to control 1 room of equipment. All the basic needed functions are on the companion remote and the app offers much more control. This system is great for equipment hidden away in a cabinet or closet and costs less than having to put in a IR repeater system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Easy for everyone to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had harmony remotes for many years. I upgraded to this one for the added lighting control buttons. I use philips hue lights with it. It's so simple to use, the kids and mother in law can even operate it. One simple remove rather than multiple large remotes work for 99.9% of the time. There are rare occasions I still get the original remote out. I now have two hubs in the house, and can select either one from the phone app.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Easy Setup & Works Flawlessly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was replacing an older Logitech Harmony remote that had seen better days and I found a great replacement with the device. It quickly found my home network set up very easily. I also like that it is compatible with Amazon Alexa and it has been fun working with that integration too. I would highly recommend this remote to anyone interested in a great remote device that also comes at a reasonable price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal when in sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Logitech remotes are pretty powerful but expensive. This is s good deal only when it's on sale

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome universal remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I run two of these hubs in my house: one in the LR and one in the Bedroom. Quick and easy programming. Use of smartphone and tablet as a remote a big plus. Love these!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Life changing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have gone from not being able to turn the tv or Sonos player on without my husband's help to full ability to watch tv alone. We used to have 4 remotes--this is so easy!! Love it!

    I would recommend this to a friend
  • Cons mentioned:
    Backlight, Setup

    Rated 4 out of 5 stars

    Eliminated all of my remotes...almost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well, set up was difficult. Spent an hour on the phone with a tech that struggled with English. It works about 90% of my smart TV functions. I still have to dig out my TV remote once in a while though. Wish it had back lighting, would be better.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Such Convenience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a long time supporter of Logitech and my recent purchase exceeds all expectations by eliminating over 12 other remote control devices in my living room alone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best remote I've had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first remote that the whole family can use without issue. Touch whatever tv and all components respond, no worrying about keeping the remote pointed at the repeater.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s wraps things together nicely. It puts a variety of products in one control.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Backlight

    Rated 5 out of 5 stars

    Easy to set up and it works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a system with no internet connectivity . I was able to load the hub with devices while in town and had good WiFi. Easy enough to do so that it worked flawlessly even with out the ability to test. Only weakness of system is absence of backlight on remote. It’s a real drawback. But the system does what it’s supposed to do and is easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    No fuss, no muss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, easy to use. De-clutters the entertainment area. Solid product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its great, with a few misgivings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing. So much better than my Harmony 650. I no longer get calls at work from my frantic wife trying to watch something on one of our devices. The RF signal makes it work almost flawlessly. I don't even have line of sight for the hub. I do with that I had some same device level control as the older style Harmony remotes had. I have to go into the app for this, which is slow and sometime crashes on my phone. It also isn't the most intuitively laid out app imo. I'm still really happy that I ponied up the money for a new remote. It's made my complex home theater much easier for my family. My 5 year old can use it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice product. Looks good. Nice features.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice features for a remote. Pretty user friendly but will need some figuring out

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Nice remote but has some issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently purchased the Logitech Harmony Companion remote and use it to control our DVR, TV and Sound System. The keyboard layout is very well-designed and the features are excellent. We love the fact that we can push one button to turn our entire system on and then one button to shut down. We do have two issues; the remote keys are quite small and if you need to type in a channel number it is easy to hit the wrong key; the wireless hub has to be situated perfectly or you lose connectivity. Our accessories are in a glass-fronted TV cabinet and we have to keep the glass doors open and have the hub on a stand out front in order to pick up the signal. We have tried several arrangements with the hub and the IR mini blaster and are still having occasional issues. We will keep trying.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Harmony Companion Remote

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Logitech Harmony Companion Remote comes with a remote, a hub and one IR Mini Blaster. It is easy to setup with a Harmony account and can be configured to control up to 8 devices, including smart switches, lights, etc. Harmony has an extensive database of devices so it is very likely that the device you want to control will be covered. Otherwise, you can utilize the learning functionality. The remote has responsive physical buttons, but has no touchscreen. The reason for 4 stars is because the remote is not backlit. Overall, it is a very functional remote. In addition, you can download a free Harmony App to setup as an equivalent remote on your mobile device.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey Mike, thanks so much for this great review! If you ever have any issues with the device in the future, feel free to visit our support site for troubleshooting tips and tricks, warranty information, as well as direct assistance. Thank you for choosing Logitech!

  • Rated 4 out of 5 stars

    Great way to eliminate multiple remotes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as a universal remote. I have it integrated with amazon echo which works well, although occasionally some of the voice commands don't work, like volume up and down. Android app is okay but web browser access is better. HDMI-CEC interferes with operation at times so ended up turning that off on TV and audio receiver. Probably more of a issue with HDMI-CEC then the harmony.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Best universal remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote works flawlessly I have multiple gaming consoles as well as hue lights and Sonos speakers and the remote takes care of all of them. Best bang for buck on the market

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great product for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great (except it didn't know my Samsung tv model) Easy setup Matches online price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Logitec Harmony Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Harmony Remote works great with Alexa. I only have to give verbal commands to operate my Sony TV, Direct TV, Comcast Cable TV and my Sony Blueray Player.

    I would recommend this to a friend
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