Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 3437 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the Harmony Smart Control's ease of use, intuitive remote, and extensive compatibility with various devices. Many appreciate its straightforward setup and seamless Alexa integration, while some users mention challenges with battery life and occasional connectivity issues. The app's functionality is a point of contention for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 3,437 reviews
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Works great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both remote and app work better than expected! Replaced old harmony one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy programs and movies smart functions are easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple setup that just works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my favorite smart remote I have ever owned. Once you are completely walked through the setup and testing the equipment just works! the customization of buttons is also nice and as easy as I have ever seen.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    excellent universal remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spent about 15 minutes to connect and set up. Easily configured all components and now have easy and intuitive control using included remote, iphones, droids, and ipads for all family members.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so much better than time warner control. I would recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Bought it as a gift--great reviews from recipient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compatibility with AppleTV, cable, and built in tuner is flawless.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Decent remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice remote for the price. I really don't like the dvr buttons being on the top but it functions really well with the Harmony Hub.

    I would recommend this to a friend
  • Pros mentioned:
    Alexa integration, Ease of use

    Rated 5 out of 5 stars

    Great Remote

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought it because it works with Alexa. We already had a Harmony but the Hub added more functionality. We can tell Alexa to turn up or turn down the volume for example. It works well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked this remote so well, I purchased another for our bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Excellent works as advertised

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works all of my entertainment gadgets. Right now I have it controlling a Apple TV 4th gen, Nvidia Shield, Vizio 5.1 surround bar, Samsung 4K TV, and a Xbox One. The app is a little cumbersome and you sometimes when you make a selection you have to back out and go back in to your selection to get it to load properly. Some items are buried within menus within menus such as setting up button controls on the companion remote. Also has a nice setting for your Hue lights to change up or off when you start a activity, really neat.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great programming

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This helps a lot with doing away with the several number of remotes.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Husband second Harmony Controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband second Harmony Controller. He loves the all in one remotes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to work with my Alexa dot. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Solution to all 6 remotes!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! I am able to control my 2011 Samsung TV, cable box, Marantz, Fire TV, Samsung Blu-Ray, and PS4 with no issues. Now I don’t have to play roulette with my remotes AND THEN “curve the bullet” around my ottoman to control my devices. Compared to my old logitech harmony remote, they did a lot of improvements and this will actually change my TV to the correct input each time I switch video devices. The setup of the device was challenging using the iOS mobile app so I ended up using my laptop. I’ve had it for a few days now. The price was great. The remote’s craftsmanship is great and real solid. Very satisfied with my purchase so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Product for Techie

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Smart Control device is easy to setup and has lots for useful features. Older TVs that do not have the automatic selection of INPUT SOURCE (i.e. one button selection for CABLE, DVD etc.) have difficulty working properly with the Smart Control. The input source has to be selected by using manual UP/DOWN arrows in the software setup. But this steps do not work if the input used for previous TV viewing is different than that what was used during the setup. User needs to be able to do MACRO programming and even that does not work all the time as indicated above.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works as promised

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised through the wood doors. This was essential.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech did it again

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have owned several logitech remotes over the years and I am consistently pleased. I miss having the screen on the remote, but the ability to use my ipad is fantastic. It's fast and reliable, the responsiveness of the remote is much better than using connected devices, but even at it's worst it's much better than any other all-in-one remote on the market.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this! Works great with my Google home!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect Solution!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and makes life simple! This is a must have device!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very good remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote is awesome and easy to program. I have sold a lot of them.

    I would recommend this to a friend
Sponsored