Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $170.99
Clearance
The comparable value price is $179.99

Customer reviews

Rating 4.3 out of 5 stars with 1031 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are impressed with the Harmony Ultimate Home's ease of use and compatibility with various devices, frequently praising its simple setup and ability to control a wide range of electronics. However, some users express concerns regarding the touchscreen interface and battery life, while others find the setup process somewhat challenging. The price point also receives mixed feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,031 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love my remote!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Love having just one remote instead of several.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Makes my life so much simpler

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't know why didn't do sooner. Now we aren't looking for correct remote out of many.

    I would recommend this to a friend
  • Pros mentioned:
    Rf

    Rated 3 out of 5 stars

    not complete

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the remote is great and being RF makes it very useful, but the promised Extender (which supposedly would make it work with home automation) has not been released yet. in fact, I doubt it is ever coming out.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this remote, it was very easy to set up and makes my home theater easy to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy and just amazing!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Set up was quick. Works well with all my entertainment appliances.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very nice.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is nice to look at and provides ease of use along with excellent quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Remote for everything

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used Harmony remotes. They consistently become better every generation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Does it all

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device and easy set up. I can control a bunch of different devices very easily.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I love that you don't have to have cabinet open to change the channels

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still learning all I can about it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it had more written details to refer to. Going to the website a lot to figure things out. Really geared for technical people and not the average person.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Just what we wanted.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    East to set up and use. It's nice to operate all our devises with single clicker.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Programmed easily and is very easy to use. Would easily recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love This Remote!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote works all our devices with ease. So pleased with this purchase!!!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    It is not as user friendly as was presented to me.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement from another Logitech remote that was recommended by Best Buy. For one thing, I have to charge it every 2 days or so, and sometimes without any warning. For another thing, it is hard to switch from one mode to another. I have to keep powering it off, then on. I spoke to someone at Best Buy today who told me it works like a computer, and I need to pull the plug from the tv for 30 seconds, then plug it back in. It is a big inconvenience to have to do that for me. He said to take pictures and send it to him if it still doesn't work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Does it all

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a remote to control our new system which includes a two zone receiver, smart tv, blu ray dvd, and Direct TV. The Harmony does it all and MUCH more if you need it to. If you are not real computer savvy you should probably spend the extra $$ and have the Geek Squad come to your home and set it up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great remote, Alexa integration a big plus

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this remote and hub in a purpose built home theater to control a projector, receiver, games systems, other components, as well as lighting. Works great, no issues with the IR blasters once positioned correctly. I'm able to set a scene in my Alexa app and issue a single command to power up the A/V system, dim the lights, and load a movie. Only con with this system is that Logitech in general needs to spend more time on the Harmony app to make it more user friendly. They have spent years attempting to move customers from a previous version of the app to the newer one, leaving customers like me with multiple Harmony remotes to use 2 different apps to program the remotes. Other than that, these remotes are easy to use and last a LONG time.

    I would recommend this to a friend
  • Cons mentioned:
    Setup

    Rated 5 out of 5 stars

    Expensive and excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, this is expensive. Yes, you should think twice about getting this. Yes, this can make your breakfast too... Cost aside, this is an incredible remote. I have a bunch of things in my entertainment center and this remote was able to connect to it all. I did have trouble with the initial setup and updating the hub, but once past that bump, everything is awesome. The only reason I purchased this was with the trade in program best buy was running ( old remote = 100 off). It still made for an expensive purchase, but it was a much easier pill to swallow. I have a ps3, Xbox 1, a projector, and receiver ( and some other stuff) and was hoping to have the 1 be the center, but unfortunately it would not properly shut down the projector.. This remote has no problems controlling and setting up scenes with those devices. If you want less remotes, this is the remote to get.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only complaint is price. TOO EXPENSIVE! Very quick to recharge. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great universal remote control

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value! Easy to set up and controls all my devices. Great quality.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    great remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote works great, battery life is less than most harmony's. Remote is more complicated to hook up than most. The size is perfect, does cost more.

    I would recommend this to a friend