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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1031 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are impressed with the Harmony Ultimate Home's ease of use and compatibility with various devices, frequently praising its simple setup and ability to control a wide range of electronics. However, some users express concerns regarding the touchscreen interface and battery life, while others find the setup process somewhat challenging. The price point also receives mixed feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 1,031 reviews
  • Rated 4 out of 5 stars

    Good Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using the Logitech 900 Remote this remote takes some getting use to. Some buttons are difficult to use as it is easy to push the wrong button.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    decent remote not worth the $

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the remote has a short battery life. It controls my devices sometimes but is not worth the $ in my opinion.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Great smart home addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to pair with my amazon echo. On top of being able to add voice commands for my entertainment system, it also allowed me to run all my av equipment from the closet. So nothing is visable except for my television. I have also set my thermostat and smart plugs to work with the remote. I'm sure I've only scratched the surface on what it can do.

    I would recommend this to a friend
  • Cons mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great remote but takes some getting used to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote is great and the ability to use and API to control the hub from home automation systems really makes it a nice system. The button placement on the device takes some getting used to, as does the long press capability. Once you get used to it it's really nice to have a smaller remote.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    satisfactory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some controls are over sensitive and battery life is lacking. Controls are difficult to find by feel.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Deal works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good a very good deal on BlkFriday and I am happy with it don't know what to compare it with so I guess it's okay being with one than not.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Glitchy at first

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But after I had geek squad work it out it works good now. I think there are still kinks in the system but this product can only get better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice remote. It has a lot of useful features. I wish the button lay out was a little different to be more balanced in the hand.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Most professional remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned several Logitech Harmony remotes and this is the best. Other remotes required manual switching to certain device like Apple TV. But this remote handles all of the devices smoothly with no extra effort. When a problem occurs it fixes it most of the time without a series of questions. The vibration feedback for a button push makes the remote easier to use correctly. We tried with my 85 year old mother but it wasn't a good fit for seniors. Overall very happy with the remote if you have the money to spend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does what I want it to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote works fine once I got it set up. Don't try to set up using the app that is useless. set it up on the computer using the usb cable.

    I would recommend this to a friend
  • Cons mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Amazing Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best Harmony remote I have owned. My only complaint is they put a touch screen in instead of numbers but once you get used to it it's a decent compromise. The fact that it integrates into my Smartthings system is very helpful because now I can turn on and off lights through the remote or set things like "Watch Movie" not only turn on my TV but dim the lights. Great product. I got mine on clearance for $105 so not sure if at a normal price it would be worth it but for what I paid it definitely was.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still learning how to make the most of its use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can control devices other than the Sonos and Smart TV, like the Nest. Like that about it. Not so easy to learn how to maximize its use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great idea but needs some works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No doubt great idea to control all your gadgets with one remote but comes with some flaws: 1. Syncing requires wire connection to another device. It comes with Wifi already why do I need to use another cable? 2. Stability needs more work. Sometimes favorite channels pops up while I was in "Watch Movie" activity, which is playing blu-ray and not TV. 3. The price. However, if Logitech could fix 1 and 2, the price is probably fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Remote lived up to my expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a remote to replace all my other remotes . Read a bunch of reviews and figured to give this a try. Glad i did , A really nice remote easy to program works Great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does a great job of what it is advertised to do!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this model as it has the ability to control home automation devices as well. Even though I don't have any of home automation devices yet, I invested on this model so that it works with the devices I'm going to buy soon.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn't work quite like I thought.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had a harmony remote for nearly 10 years. Bought new smart TV and cabinet to hold equipment and needed remote that would work behind closed doors. Something in the sequencing will not turn off TV or at times will not turn TV on. Re-programmed remote several times with no help. Old harmony was a lot easier to program than this new one.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Rf

    Rated 4 out of 5 stars

    Excellent Functionality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found that multiple IR Blaster really helped with the devices that are located around the room. My wife set this up and took full advantage of the function and connectivity and ultimate command functions including connectivity with the Echo Skills. The real fun comes in just having tell the remote to change the channel!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    frequently required to charge up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seemd that this required frequent charging... this was not a point made clear when purchased

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Setup

    Rated 5 out of 5 stars

    Best Remote on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best remote on the market today. Quick and easy to change from one mode to the next. Set up a little more difficult than anticipated.

    I would recommend this to a friend
  • Cons mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Overall Excellent all-in-one Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote for controlling all kinds of peripherals. Only real complaint I have is the location of buttons on the very top, which I find akward. The OFF button is also too close to adjacent buttons which causes accidental powering off of equipment at times but not so much now that I am more aware of it.

    I would recommend this to a friend