Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $170.99
Clearance
The comparable value price is $179.99

Customer reviews

Rating 4.3 out of 5 stars with 1031 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are impressed with the Harmony Ultimate Home's ease of use and compatibility with various devices, frequently praising its simple setup and ability to control a wide range of electronics. However, some users express concerns regarding the touchscreen interface and battery life, while others find the setup process somewhat challenging. The price point also receives mixed feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,031 reviews
  • Rated 5 out of 5 stars

    Works great,very user friendly!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This all in one remote makes life so much easier to navigate,when watching tv,movies,etc. It has eliminated all those other remotes and confusion,terrific!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase was a replacement for an older remote. Great remote, out of the box it corrected an issue I'd had for quite sometime. Glad I made the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome home remote experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works really well. It took a little bit to figure out exactly how the programming software worked. But the experience is well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big improvement over previous models

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote. Was not happy with previous models. This remote is user friendly, well made and great features

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pro and cons

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It feels good in your hand, but the menue is too complicated. Best buy set it up for me, so I don't know how easy it is to programm. But if you are scrolling its too sensitive and it opens a function which wasn't meant to open. Also the battery lasts not long enough. In summary I'm not really excited.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic!!!!!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great remote. I have used Harmonys before and it looks like they fixed all my concerns. The hub is a great way to tie everything together!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great once setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not easy to set it up needed an IT guy to help once done it works great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    STILL TRYING TO FIGURE THIS ONE OUT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are still trying to figure out how tp work it. But we still like it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great remote...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a good remote control. Easy to program multiple devices to the remote. Allows you to put away other remote controls and operate your dvd, tv, receiver, etc. I like the fact that it is rechargeable device.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad Quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All Harmony Ultimate, One, with touch screen produce button backlight noise. I returned two times... Also contacted logitech, and told me turn off the backlight button.. (not a solution for $350 usd) If you don't mind the sound, the control works perfectly for home theater entertainments!...

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works well, setup could be easier

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Logitech Harmony remote, and they've all been excellent. I love that this remote uses RF technology to relay its commands between the remote in your hand, and the base station/IR blasters. That means the remote never needs to be pointed directly at anything. The accuracy of the system is much improved. My only ding is the fact that you must used a tablet or smartphone to setup the system. The previous version of the MyHarmony software for PC was much easier for tweaking some of the more complex setups. In this version, you are pushed to the mobile app to do much of the setup, which doesn't have quite as many options as before. I suspect that its a work in progress, and it will get better. My system works great, but a few of my activities were a tad more difficult to set up than before.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good remote, a little tricky to setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good remote, I am disappointed in the battery life. I also found it a little tricky to setup, it was my experience that it required using your smart phone to set it up.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as good as the previous version

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No easy access to numbers so you can type in a channel. Also, has a humming sound from LCD screen, internet says it is an ongoing issue with this controller. New favorite screen is awesome and I like the size. They need to make a case or rubber mold to go around it in case you drop it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great! Consolidates handhelds.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After much confusion on navigating our Sony 65 inch HD TV with 4 handhelds, this makes the operation go smoothly. You can go from normal TV to Apple to Smart with Logitech Harmony with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Great with Amazon Alexa

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to not have to grab 3 remotes when I wanted to play XBOX, My TV, Xbox and receiver would all need to be turned on and inputs would need to be changed. The harmony hub lets me control all of these from the app or the remote, and paired with Amazon Alexa I can even use my voice to turn everything on!

    I would recommend this to a friend
  • Cons mentioned:
    Setup

    Rated 2 out of 5 stars

    it is not as easy to use these

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setting up is not easy. It doesn't always work flawlessly. No doubt the remote has good interface, very convenient and easy to use. But it is not as promised. I run into issues and it take a a lot of digging to resolve it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Excellent Remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this setup within minutes. Setup was easy and painless even for some older devices that needed to have thier IR signal copied to the new remote. I bought this as a gift and will purchase one for myself soon!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent remote.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned an earlier model of this remote and was happy with it. I am now further impressed by this remote. Great product and easy to set up.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    hARD TO USE AND SOME FUNCTION DON'T WORK

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot connect to Netflix and sound for netflix and I cannot actually see most images on the logitech screen without finding my glasses and the on line logitech matching for icons/TV and cable service do not match so many TV stations cannot be found and so on and so on. Hate it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good universal remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always been happy with the Logitech Harmony remotes and this is probably the best one I owned. Hub works great, I like the screen on the remote, and I could use my phone as a backup.

    I would recommend this to a friend