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Customer Ratings & Reviews

Your price for this item is $170.99
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The comparable value price is $179.99

Customer reviews

Rating 4.3 out of 5 stars with 1031 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are impressed with the Harmony Ultimate Home's ease of use and compatibility with various devices, frequently praising its simple setup and ability to control a wide range of electronics. However, some users express concerns regarding the touchscreen interface and battery life, while others find the setup process somewhat challenging. The price point also receives mixed feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,031 reviews
  • Rated 5 out of 5 stars

    Great remote easy to program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 7 Logitech remotes this RF model is the best by far

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Excellent Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote far exceeded my expectations. I had 5 remotes sitting on my coffee table and this took the place of every one of them. A little tough to get used to the programming but would definitely buy again!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Remote Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set-up and program. I had an older model that stopped charging so I decided to replace it with the newer model. Wonderful device. It now controls all the normal devices plus my Roku and Apple TV

    I would recommend this to a friend
  • Cons mentioned:
    Setup

    Rated 4 out of 5 stars

    Good Universal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up a little more involved than I was hoping for but seems to do the job once you wade through the process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's make life easier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes it easier to control your home entertainment.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got a new TV and had to upgrade our Harmony Remote. This new version was easy to program and simple to use. We've been Harmony users for over 12 years and highly recommend their products to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is by far the best remote I have ever had!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Universal Remote for behind the closed cabinet use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love harmony remotes, great products. Thanks bestbuy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It works so well my wife can operate our system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote was very easy to configure. The Harmony activity based model works very well for my system. My wife can even operate it and she is technically challenged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Universal remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this series over the newer model for the fact of the size and weight. Overall with harmony you can't go wrong, I love them but prefer this series size over that of others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second remote and it is so user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it because everything I use is in one devise

    I would recommend this to a friend
  • Cons mentioned:
    Setup

    Rated 2 out of 5 stars

    Easy setup—lies, all lies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have added this update to my history of being stiffed by Logitech remotes. Never once, ever, has setup worked in less than half a day. Even when you enter all requested product specifics, which there’s no longer a drop-down to choose from so you must type in the 16 letter or more alphanumeric codes, it takes hours of tweaking to get the tool to function as well as my latest Samsung’s mini-remote that came with my new 4K from Best Buy. That device worked immediately and without hours of iPad tweaking and searching. Logitech needs to make a self-identifying remote and IR puck that figures out your components from IR and doesn’t need hand-jamming, web support searches, and ridiculous tweaking to sync a lousy 4 fairly new devices. Welcome to the 90s, Logitech. Won’t buy another product until you enter the space age, or at least the era of powered flight. Don’t these smart transistor thingies use that new internet stuff? So, why is setup so hard?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    replaced my old harmony

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the new seutp and fixed battery, the touch screen is good and hoping this design hold up better than the last. hoping for smart home integration.

    I would recommend this to a friend
  • Cons mentioned:
    Setup

    Rated 5 out of 5 stars

    One remote does it all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use for Samsung TV, Apple TV, speakers, 4K DVD, TUNERS, etc. no longer need a pile of remotes. The more devices the more time get it setup right. Logitech will even help. I have 3 of these remotes

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Versatile Remote Control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very capable remote. It is relatively easy to program using your pc. If you can find all of your products to be supported on their website, then you can control all of your components with one remote. There is minimal documentation in both hard copy and on the website. I cannot get the full use of mine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Harmony remote I have had yet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the 550 and the 650, but this is the best one yet! You can program plenty of devices. I have the harmony hub that came with it and can now use my google home to turn my tv, roku, etc. on or off by voice command. Love the favorites that you can list on the remote screen. It took a while for my family members to get the hang of learning the remote, therefore ease of use has me deducting one star. If you are tech savvy, then no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Fairly easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Requires few tweaks once set up to properly function with some systems. Overall good product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am able to use one remote for all of my devices!

    I would recommend this to a friend