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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 3433 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers admire the MK850 Performance keyboard and mouse combo for its ergonomic and comfortable design, ease of use, and generally good battery life. Many appreciate its compatibility with various devices. However, some users experienced connection issues and occasional lag, while others found the price to be a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 3,433 reviews
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Love the keyboard when I’m typing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It feel good and comfortable when you’re typing. And the mouse is working smooth too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great keyboard for the money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard has been great, the switching feature easily allows me to hook up my 2 PCs. I just wish when I switched the keyboard it also switched the mouse. But it is what it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great keyboard/mouse combo.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse and keyboard combo worked really well with my two PCs. I am happy with this purchase.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, Thanks for the great review of the Logitech MK850 keyboard and mouse combo! We appreciate you mentioning it works well with multiple PCs. The MK850 is designed for productivity across devices, so we're glad it's meeting your needs!

  • Rated 3 out of 5 stars

    Stuck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't really like this keyboard and mouse. Tried to return it 15 days after purchasing it, I was unaware of the only 14 day return policy. Thought it was 30 days. So im stuck with it. One of the Best Buy associates said I could try to sell it online... Really

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      The Logitech MK850 is a good wireless keyboard and mouse combo. It's comfortable and has good features.

  • Rated 5 out of 5 stars

    Great ergonomic set

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for my husband who is a software engineer. He says the shape and lay out helps with comfort while using it all day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the keyboard a lot and I also like the attached wrist board.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fit!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ergonomic design, compactness and quietness. I only had 23" for both mouse & keyboard and this one was a great fit!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, we are happy to hear that you are enjoying your MK850 set. The MK850 is one of my favorite keyboards for using on multiple devices. If you haven't done so already, please check out our Logitech Options software that will allow for more feature customization on your devices. If you ever have any feature/settings questions, please visit us for support at https://support.logi.com/hc/en-us

  • Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what I need! Love that it's Bluetooth and has a wireless dongle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WirelessType

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient, comfortable to use. Help to organize a workspace. Perfect design and view. High quality product.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Broken keyboard feet

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one the keyboard feet was broken just like the one I just returned so guessing a manufacturer flaw. Took out of the box and it fell to the floor. The feet have 2 different heights and the small inside one broke. Picture shows what it should be like and broken one.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your feedback about the Logitech MK850 keyboard. We're very sorry to hear that the keyboard feet arrived broken, similar to the one you recently returned. We understand your frustration and apologize for the inconvenience this manufacturing flaw has caused. Please check with the place of purchase for further updates on a replacement. Logitech

  • Rated 5 out of 5 stars

    Logitech wireless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and works great!!!easy to install and bluetooth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love no more cords. Does not go to sleep. Works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    https://click.emailinfo2.bestbuy.com/?qs=aaea7596c

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality product. It a performance item. Very good

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Looks good on outside

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the layout of keyboard and how comfortable it is. It does seem ridiculous that the letters, numbers, and symbols are already wearing off. I also like how the mouse feels, but I hate the wheel. When scrolling with it, I seems to overshoot almost every time. Everything looks really good, but the quality is just not there.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi Logan 1081, Very sorry to hear about your disappointment with the MK850 and with the keys wearing out. Fortunately, this device comes with a 1-year limited hardware warranty. Here's a link to File A Claim:  https://support.logi.com/hc/en-us/articles/360025071293-Warranty-MK850-Performance. Hope that you find this helpful and that all is going well. Thank you for choosing Logitech. - Richard from Logitech

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wireless keyboard & mouse.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice combination, keyboard & mouse. Easy to use.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Cheap quality, poor sensitive button placement

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice keyboard, with great ergonomics. Comfortable mouse. The down sides? The mouse has a stupid button at the thumb rest that is highly sensitive, so windows are always popping open and getting in the way. The keyboard pop up stand is worthless and breaks on first use. I would never suggest this product to anyone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Problems, problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard purchased from bestbuy.com was defective (space bar did not work). Called Logitech and they agreed to send me a replacement. After 14 days I had not yet received the replacement. Called them and learned that they had not finished processing the replacement order. Then 10 days later, I received the replacement. The space bar worked fine, but all the words on the keys were in some foreign language. I returned it to Logitech. Eight days later I finally received a working keyboard from Logitech. The whole process took some 30 days.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Keyboard quality

    Rated 5 out of 5 stars

    Great daily use for moderate to heavy tasks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honest review. I'm a software engineer and have used this daily for almost 3 years, traveling all over the country, throwing it in my backpack, etc. It has held up very well and is still fully functional. It is quite ergonomic, I don't think twice about the comfort, so it is doing its job. For the keyboard, there is no key sticking and no ripping of the palm rest. No letters are rubbed off. All lights still work. For the mouse, it is still accurate and all buttons still have great spring to them. The batteries last forever on both. I think I change them once a year. If I have to pick on anything: 1) The mesh palm rest is not that soft and the holes are large enough to have debris get stuck without an easy way to clean. 2) It would be nice if there was one button to switch both devices at the same time. If constantly switching between two computers, you have to do each individually. Although, this has its benefit if you want to split tasks between computers... Overall, would buy over and over again if it breaks. But, I'm not expecting it to!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your detailed and honest review of the MK850! We appreciate you highlighting its durability and ergonomic design. We've noted your feedback regarding the palm rest and the separate switching buttons. Your input is valuable as we continue to improve our products. Logitech

  • Pros mentioned:
    Battery life, Connectivity, Ease of use

    Rated 5 out of 5 stars

    Comfortable and Reliable for Everyday Work

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the Logitech MK850 combo for my home office setup, and it’s been excellent. The keyboard is quiet, comfortable, and well-spaced for long typing sessions. The mouse is smooth and precise, with great ergonomics that reduce strain during long days. I also like how easy it is to switch between devices — it connects seamlessly to my PC and Mac. The battery life is impressive, and setup took only a few minutes. A solid, dependable choice for anyone working from home or managing multiple devices.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Your feedback means a lot to us, and we’re so glad to hear you’re enjoying your Logitech MK850 Performance Keyboard and Mouse Combo. We work hard to create products that make life easier and more enjoyable, and it’s great to know we hit the mark. Thanks again for your support! Logitech

  • Rated 1 out of 5 stars

    Cheap and Flimsy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The legs on the keyboard are extremely cheap and flimsy. On top of that, Logitech says it's not their problem if they break.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi KenRider, thank you for sharing your experience with the MK850. I'm sorry that the tilt legs on the keyboard are extremely cheap and flimsy. I'm sorry that they are not covered under the warranty that Logitech has for the the MK850. I hope that you find the rest of the keyboard and its features to be of high quality and are able to continue to use the MK850. Thank you for being a Logitech customer. Kristi from Logitech