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Rating 2.5 out of 5 stars with 2 reviews

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-2 of 2 reviews
  • Rated 1 out of 5 stars

    Disappointing product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed in these and I'm returning them. These are very uncomfortable; the button presses require far, far too much pressure to initiate any action (pushing the buttons will end up hurting your ears!); it takes forever for volume adjustments to be initiated; and the button command options are inadequate. The instructions are totally absent from the box or the confusing website that focuses more on marketing than use. The microphone was really poor too, when compared to my other options. Plus you must use the USB dongle to use them with a computer AND also a bluetooth connection to a tablet or phone to configure the earbuds. I'm a Logitech fan of their mice, presenters, and keyboards, but this was not worth the long wait and the relatively high price (and I have other options for video conferencing that are far easier and better to use).

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're sorry to hear that you've had an unpleasant experience with our product. We take product design and quality very seriously, and we apologize for falling short in this area. Your feedback is instrumental in helping us improve our services and products.

  • Rated 4 out of 5 stars

    The only game in town for now

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and frankly ONLY option if you're looking for a Teams/Zoom certified true wireless earbuds, at least as of the summer of 2022. This was announced way back in Q4 of 2021 and was only recently released. The mic quality is fine and the sound stage is adequate but nothing to write home about. The only thing that makes it "worth" the price is that it's the only TWS earbuds that's certified for a multitude of services like Teams, Zoom, and Google.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello Ukyo,
      I am sorry that the True Zone Wireless Earbuds did not exceed your expectations. Logitech appreciates your product review. - Leo from Logitech

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