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Customer Ratings & Reviews

Your price for this item is $449.99
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The comparable value price is $599.99

Customer reviews

Rating 4.5 out of 5 stars with 162 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the 4K NVR Security System's camera quality as exceptional, with many praising the clear picture quality, even at night. The system's night vision capabilities are also highlighted for their ability to capture detailed images, even in low-light conditions. Furthermore, users find the system easy to set up and use. Overall, the feedback points to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 162 reviews
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Everything you need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Includes everything you need to setup. The cameras are good quality, but not as detailed as I would have hoped. Not quite good enough to see license plates or anything super detailed from a distance, but for the money it is good. The NVR is fairly loud from the hard drive and fan, so keep in mind when deciding placement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10 Camera System

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this camera system for about 3 years, best one I've ever had. I live in Phoenix, where the summers are 120 F, but this system has held up great. No issues, my only advice would be to install camera shade for an extra layer of protection.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Night vision

    Rated 5 out of 5 stars

    Lorex get the job down

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love my new Security Camera they are so awesome I would highly recommend to everyone the pictures are 100% clear and night vision is wonderful and the distance range and notifications also zooming is outstanding Usually I never write reviews good or bad but I couldn’t pass up this opportunity too excited it’s well worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SECURITY WITH NO ISSUES.... BUSINESS USE

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THESE CAMERAS WORK GREAT WE HAVE THEM ON OUR BUSINESS PROPERTY AND THE COMPANY IS AWESOME AND THE CAMERAS ARE GREAT HAVE GREAT FOOTAGE LIVE AND EVERYTHING IS WORKING GREAT, THEY ARE OUTSIDE IN AND AROUND A CAR WASH. THEY ARE EXPOSED TO THE WEATHER TO THE EXTREME AND NO PROBLEMS WHAT SO EVER. LOVE THEM

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Setup

    Rated 5 out of 5 stars

    Work perfectly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are really nice cameras. Set up is easy and the instructions are easy to follow as well. Clear picture and the night picture isnt to bad either. Highly recommended for anyone looking for cameras but they are expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Setup

    Rated 5 out of 5 stars

    Lorex 4K NVR Security System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple setup and easy to use camera view. The NVR has onvif capabilities and will pick up onvif compatible cameras. Video quality is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Setup

    Rated 5 out of 5 stars

    Great Cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality super easy to install and configure. I prefer this camera over any of them here Comes with premade cables for the do it yourselfer.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Setup

    Rated 5 out of 5 stars

    Easy and affordable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve installed 4 of these now. Initial setup is easy, but can be a bit challenging finding certain things to adjust after. Overall, quality is great

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Use this security system

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    Best Buy Employee
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were going on holidays & wanted a security system that could record & allow us to have access overseas too. And this system did just the same

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Night vision

    Rated 5 out of 5 stars

    Get these!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading reviews for these cameras, I decided to purchase. I am so glad I did!!! The quality of the cameras are great! It works great at night too! 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Color Night/Day great Resolution Camera

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great security system without the monthly service. No matter what system you get I recommand PoE (Power over Ethernet) NVR or Network cable cameras. Wireless camaras still needs a power source and are limited by signal and power supply. Solar pannel can provide power but rechargable batteries may fail and won't hold charge for long. With PoE only one cable to run to each computer and won't loose communication. Best of all, with a PoE Network switch you can move receiver anywhere in your home with out the need to re-run all the camera cables as long as you can connect both of them in the same network. Access from any where with the app and best of all two way communication radio. Very important feature to communicate with delivery person, family members if they come to visit and your not home, or to scare intruders. By the way, it comes with built in warning light that can be setup different way and alarm that can be trigger using the APP. Cameras are amazing specially color night mode very clean and detail on both color/BW. Good distance and can be setup up to monitor and trigger events by areas. Setup your perimeter to active recording and email alerts. With Smart Motion Detection you can setup if someone leaves something like a delivery or if object is missing. Searching for events or recording is also easy to do with Smart-search. Easy to expand if more cameras are needed or other devices like doorbell and motion sensors. Alexa and google assistance capability. Overall good system with many features and options, great camera resolution.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is pricey, but the quality is very much worth it. It works great at all hours of the day, during night it is just as clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent products high quality

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent products high quality recommended this product

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Setup

    Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and clear picture quality. I was able to connect lorex doorbell camera via WiFi

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Setup

    Rated 5 out of 5 stars

    Lorex security cameras.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and great quality picture. Im going to be adding more cameras in the near future.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good Quality Good Price Excellent Customer Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty easy out of the box. I'd recommend working one camera at a time, location, connection, settings, etc. Good quality. Lots of online support. We called and spoke to a REAL person and they were extremely helpful walking us through a question we had. They were very easy to talk to. Only had it up a week so I might update later. Great purchase so far. Plan to add more cameras soon.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Setup

    Rated 4 out of 5 stars

    Lorex cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy tu set up good video and voice quality. And a good protection plan

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Be forewarned! Need a non-laptop monitor!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been challenging getting my Lorex security system up and running. Part of what made it more difficult was that we were not told, either by the salesperson in the store, not in any of Lorex’s written instructions that we would have to have a non-laptop monitor to connect directly to the recorder in order to get the system up and running via a remote process implemented by Lorex. Not having had a desktop computer for over two decades, and only having a 65 inch TV that is installed on the opposite side of our house from the Lorex recorder, required us to buy a separate monitor after hours of trying to work it out with Lorex Support over the phone! The cameras seem to be high quality and are working fine. And the remote app on my phone also seems to function okay. But getting to this point has been painful.

    I would recommend this to a friend
    • Brand response from Lorex Technology Team
      Posted .

      Dear Customer,
      Thank you for sharing your concern and we apologize for your recent experience. Your feedback matters to us as we strive to deliver the best possible customer experience. We would like to better understand the situation and help to resolve the issue, so please contact us at feedback@lorex.com. One of our customer experience team members will be happy to assist you in this matter directly. Also, please make sure you reference the title of the review in the 'Subject' line, so that the history of your case can be referenced and managed with consistency.

      Thank you,
      Lorex Customer Experience Team LorexTechnology

  • Rated 5 out of 5 stars

    Good quality cameras

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best carreras I have ever had before. Food quality, nice audio and video.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great small security system.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great small security system. Excellent color video, both daytime and at night. Mobile app works evey time. Built-in syren is not very loud, just enough to attract attention but won't scare enyone. Haven't tested the sound recording so far. The ability to add 2 wireless devices is also great, which is yet another reason I picked this model. Highly recommended.

    I would recommend this to a friend