Save up to 50% on 3-Day Sale deals.Ends 12/14.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $359.99
Clearance
The comparable value price is $599.99

Customer reviews

Rating 4.1 out of 5 stars with 200 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers often highlight the excellent camera quality, producing great pictures both day and night. The high resolution, while requiring manual adjustment to 4K for optimal results, is also frequently praised. Many appreciate the effective night vision capabilities, including color night vision in sufficiently lit areas and clear infrared vision in darkness. Ease of installation and user-friendly navigation are additional positive aspects mentioned by users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Applied Filters:
Page 1 Showing 1-20 of 105 reviews
  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    Security without a subscription

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of research on security systems before my purchase. A lot of the competitors are going wireless and have a cloud storage which comes at a monthly cost. With the Lorex 4k system(wired), it records directly your DVR up to 1 week on 4k recording or you can go out a few months if you set it up on lower resolution. This video system is 4k and for a residential house it's perfect. Plus, you can add cameras (comes with 4). I'm impressed with the day, color night vision, and in complete darkness it turns on the infrared vision to see black and white in complete darkness. It's not lacking on those features. The features I really like about this system is the ability to setup 24/7 recording and also motion detection that will send your phone app a notification that someone is within the video frame. It works for knowing when packages are delivered or just keeping eyes on your property while away. I can actually zoom all the way to my neighbors front door (about 200') and see if they have a package delivered. I highly recommend this to anyone looking to purchase their first or even a new security system. It does the job and has optional cloud storage from the company at a low cost if you absolutely want that feature.

    I would recommend this to a friend
  • Pros mentioned:
    Image quality

    Rated 5 out of 5 stars

    Great security and clarity

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great box camera kit with everything you need. Find the areas you want covered and mount cameras. Includes 4 cameras with 4 100' camera cables to wire to the dvr. Feel a little more security being hard wired than a WiFi one that could be hacked and worry about batteries. Easy setup instructions, plug and play, your on your way. Cameras have great clarity and night vision is very impressive. I like it!

    I would recommend this to a friend
  • Pros mentioned:
    Image quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great security system

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who used security surveillance systems before I must say that this is one very good system. I am very impressed. Picture it’s very clear in both, live video view and recording playback. There is no skipped frames and video clips can be download to both USB stick and mobile device. Cameras are permanently mounted with screws, sturdy and firm (cannot be pushed to look other way) and connected by high quality BNC cord which also has power line attached (for those who wonder: not IP camera system and not POE). Make sure you set camera/recording setting to 4K because by the default it might not be. I am using 4 8MP cameras included and 4 more from my old DVR (1080P) and results from both are great, but with visible difference of course. Make sure you plan where to install cameras, and I would advise make each camera set to look forward each other or cross pathing area between them (right camera to look to the left, left camera to look to the right), that minimize any chances for tempering. Motion recording feature is the best I ever used, several zones and settings, plus advanced search option based on motion in specific area. Camera also has flashing LED light and siren which is not very load but these two combined can scare any intruders or unwanted animals on your property. Cameras are good in low light condition and digital zoom it’s very decent (I will include picture example of room and items on table inside of that room, and pictures are even captured thru mobile app). Again, two reminders: 1. Set your cameras settings to 4K and 2. set your display resolution on system itself on highest display resolution. With this set you also will get free DDNS account from Lorex and two-year warranty. Lorex Cloud mobile app it’s great, fast and easy to use, and lets you talk thru the camera (one-way audio only). Make sure that you set preferred view of main or sub video view settings based on your cellphone or other used device network speed. I have only two complaint about this 1. Included 60ft cords are short for my use so I did order few 100ft Lorex 4K from BestBuy 2. I could not successfully set up email alerts, but will try again System comes with 2TB storage and your recorded data period (# of recorded days) might very from few factors such as number of installed cameras and preferred recording resolution. System supports several types of cords (CVI, AHD, CVBS and TVI), but I would recommend only Lorex 4K original cord, it really does give you best results. Overall, system it’s very good, and I am extremely satisfied with it. I would and will gladly recommend this system to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Image quality, Night vision

    Rated 5 out of 5 stars

    Glad I purchased

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was originally researching a POE security system when the hard drive on my current system crashed. Not ready to spend the big bucks we purchased this figuring if it didn't work out we could just return and order the expensive stuff. We are very happy with this system and don't regret the purchase at all. The Lorex app works very well compared to are old system. was worried at first because the picture quality was pretty bad when viewing on phone at first but after changing some settings it got much better. We have enough light in the front of our house to keep the night vision on through out the night on one of the cameras. I haven't been able the get the FLIR program to work on the mac computer but works on the windows based computer. Good camera for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Image quality, Setup

    Rated 5 out of 5 stars

    Security Cameras

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect number of cameras and an excellent storage device. Did have to purchase some longer camera cabeling and the Lorex exterior mounting boxes. All said, the cameras do a fabulous job of both day and night coverage. Easy setup and a seemless pairing with the ap lets me view the system anytime.

    I would recommend this to a friend
  • Pros mentioned:
    Image quality

    Rated 5 out of 5 stars

    Get the best right from the start

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this unit after I bought a Cobra and had a lot of false alarms and then I purchased a Nightowl unit that the App just did not work. They were trying to get it working but had no idea when that would happen. I then purchased this Lorex unit and it works very well. The picture is amazing and the app works very well. I have no issues with this purchase and would highly recommend. Best Buy does offer a 30 day return policy if that makes you feel more comfortable. The problem I had was a lot of installations to finally come to the conclusion I should have spent a little more money and got a lot more by purchasing the Lorex. What a waste of time on the other purchases and hours of installation. Save some time on go with this one!

    I would recommend this to a friend
  • Pros mentioned:
    Image quality

    Rated 5 out of 5 stars

    Great camera system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love our upgrade to this! I did quite a bit of research online and best buy. This is such a great price for what you get. What i didnt realize with 4k quality is that it takes soo much storage. I have 8 cameras hooked up to the 2TB hard drive and we only get about 5 days storage. An upgrade online for the storage is another $180 bucks or so. So in the future i will be upgrading hard drive. It is super easy just a few screws. Other than that it has everything we need and more!!!

    I would recommend this to a friend
  • Pros mentioned:
    Image quality

    Rated 5 out of 5 stars

    Wired means consistent

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wired cameras give a more consistent signal and maintain a better picture quality. A little more difficult to get setup but they are more reliable than a wireless setup. No need to worry about if your WiFi is strong enough. After wiring the setup of the system is quick and easy and the app if simple and smooth. I have it setup where I get alerts on certain cameras. If someone comes to the door I get an alert. If someone pulls in my driveway I get an alert. When the neighbors cat decides to sleep on my back deck at night. I get an alert. Overall I’m super impressed for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Image quality, Setup

    Rated 5 out of 5 stars

    Awesome camera quality and easy to set up

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras have amazing picture quality and they were easy to set up for a beginner. I would highly recommend them to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Image quality, Setup

    Rated 5 out of 5 stars

    Lorex - 8-Channel,

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy to install ,great video quality, and no monthly payments.

    I would recommend this to a friend
  • Pros mentioned:
    Image quality, Setup

    Rated 5 out of 5 stars

    Great Optics

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad that I choose this system over the 1080. Camera is so clear. Even at night.Very easy to install and set up.

    I would recommend this to a friend
  • Pros mentioned:
    Image quality, Setup

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and cameras have excellent quality. Just wished it came with a users manual.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great System

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System was extremely easy to set up. Cameras are clear day an night. Some thought is needed to properly position the cameras. Any close light sources will I secure the night vision capabilities. FLIR technology is top notch. I’ve used it for years in industrial settings and the quality transfers over to these cameras. I’m very happy with this system.

    I would recommend this to a friend
  • Pros mentioned:
    Image quality, Setup

    Rated 5 out of 5 stars

    Awesome security cameras

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was great. The quality is awesome. Easy setup!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Image quality

    Rated 5 out of 5 stars

    Great Camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Very easy to use and the video is very clear.

    I would recommend this to a friend
  • Pros mentioned:
    Image quality, Setup

    Rated 5 out of 5 stars

    Excellent camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install, excellent view, easy to use, very good quality

    I would recommend this to a friend
  • Pros mentioned:
    Image quality, Setup

    Rated 5 out of 5 stars

    good product works well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cameras, picture results great and very to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Image quality

    Rated 5 out of 5 stars

    Great Security solution

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System is easy to use and capture good security video

    I would recommend this to a friend
  • Pros mentioned:
    Image quality

    Rated 5 out of 5 stars

    The best camera for home

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4K is the way to go, the application for this made connecting to network so easy just be sure you download the right app or you will be looking like I was not able to connect box for about a week until I went on app store and looked again. The phone app is so interactive with a lot of controls there for the settings.

    I would recommend this to a friend
  • Pros mentioned:
    Image quality

    Rated 5 out of 5 stars

    Superior Camera System

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was purchased through the Best Buy In-Home salesperson, Lorenzo who came to my home, did a walkthrough, asked us our needs, and recommened this wonderful product. My wife and I feel we made a great choice in this Lorex indoor/outdoor security camera system.

    I would recommend this to a friend