Customers highly value the Luma Wireless-AC Dual-Band Wi-Fi Router's ease of use, extensive Wi-Fi coverage, and straightforward setup process. Many appreciate the strong signal, extended range, and included parental controls and security features. However, some users experienced performance issues with the system. A few customers also commented on the router's relatively high price point.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 365 reviews
Pros mentioned:
Setup
Rated 5 out of 5 stars
Works great!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I've been very happy with Luma so far. Setup was a breezeand it works as advertised. Adding additional units couldn't be easier and not my whole split level house is covered. No dead spots. No performance hits due to a lot of devices connecting to one access point.
I would recommend this to a friend
Rated 4 out of 5 stars
It does what it claims.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I have a three story house with my router placed up on the third floor. My TV is on my first floor and prior to purchasing the luma devices I was not able to stream entertainment such as Netflix on a consistent basis. It was fairly easy to set up the devices and I haven't had any real disruptions to my Wi-Fi service since activating it.
I would recommend this to a friend
Rated 5 out of 5 stars
Solved my dead spots
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It completely solved the dead spots in my house. Our house is over 80 years old and the walls are made from what seems to be wood and concrete so wifi reception was always difficult. It completely solved the dead spots.
I would recommend this to a friend
Brand response from Luma Support
Posted .
Thanks for the feedback, Hugh. We're glad your enjoying Luma!
Pros mentioned:
Speed
Rated 5 out of 5 stars
Excellent coverage
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased the 3-node Luma and installed in areas of house where coverage is weak. Now get full bandwidth speedtest results consistently, every time I test. Prior to purchase, wifi disconnects and slowness were common everyday occurrences. .
I would recommend this to a friend
Rated 5 out of 5 stars
No problems
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Seems to work real well for Main floor/ Basement of 2,000 SF home.
I would recommend this to a friend
Pros mentioned:
Setup
Rated 5 out of 5 stars
Perfect for a connected home
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I needed a new wireless router and wanted something a little better to fully cover our two story house for the massive amount of wireless devices we have on our network. The Luma was very easy to setup and has been working perfectly!
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 4 out of 5 stars
Works well. Very user friendly.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Luma was very easy to set up. It walked me right thru the process.
I would recommend this to a friend
Pros mentioned:
Wi-fi coverage
Rated 4 out of 5 stars
Luma works perfectly
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The 3 pack luma mesh system works great in our two story 2500 sf home.
I would recommend this to a friend
Pros mentioned:
Wi-fi coverage
Rated 5 out of 5 stars
Fast and easy to set up
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great using multiple units to achieve excellent coverage. Moving through the various zones allows for automatic switching to the strongest signal. Speed is great. Overall Luma provides a better wifi experience than Apple,Extreme.
I would recommend this to a friend
Rated 5 out of 5 stars
No more deadspots
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Gave me the internet coverage I needed in a 3600 sqft home.
I would recommend this to a friend
Pros mentioned:
Wi-fi coverage
Rated 5 out of 5 stars
Whole home wifi
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I had a troubled room that was having problems getting wifi. I tried a wifi extender and it didn't work well at all. The Luma system works great, I now have wifi everywhere! Even in the garage. Works well and hihly recommended!
I would recommend this to a friend
Rated 5 out of 5 stars
Very pleased
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent experience and product!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friend
Rated 4 out of 5 stars
Just what I needed...
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I have not been able to get my Frontier Internet to my basement so when I got a new Smart TV for that space, we were at a terrible disadvantage. No Internet!
We had great success and it was easy to install. We had problems with one of the LUMAs and the technical support was fabulous.
They quickly replaced that unit. We love the results!
I would recommend this to a friend
Pros mentioned:
Wi-fi coverage
Rated 3 out of 5 stars
Decent product that lacks features
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a decent product getting into the mesh network but it lacks alot of features that you would normally find in a router. I find that the speed is slower on Luma versus on the wireless router as well. But the one thing is great about the Luma is there are no more dead spots.
I would recommend this to a friend
Brand response from Luma Support
Posted .
Hi zzyzzxrd, thanks for your feedback. We'd love to hear your feedback and suggestions for features! Please email us at [email protected] with your ideas. In addition, we can look into the reason behind your slower speeds and provide you with advice to ensure you're getting the speeds you need. We look forward to hearing from you.
Rated 4 out of 5 stars
Still debating
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this wireless wifi router (extender) to keep up with all the electronic devices in my household. After calling Luma and on the phone for over an hour and a half - it's still not working properly. A tech was supposed to call me back the next day and I'm still waiting :'( I'm sure once it's up 'n running it will be a great investment.
I would recommend this to a friend
Brand response from Luma Support
Posted .
Hi doopey, thanks for your feedback and we apologize for the missed opportunity to help. Please reach out to [email protected] and we will ensure a quick follow up on your case. We look forward to hearing from you!
Pros mentioned:
Setup
Rated 4 out of 5 stars
Great
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to set up and works great. The app is easy to understand
I would recommend this to a friend
Pros mentioned:
Wi-fi coverage
Rated 5 out of 5 stars
working great
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I've been using this for 6 months now and it's working great. Initially, I chose these because it was sale priced lower than similar products. It immediately improved the wifi coverage of the two story house.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 4 out of 5 stars
user friendly with easy setup
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This reviewer received promo considerations or sweepstakes entry for writing a review.
so easy to setup, but no access to router interface
I would recommend this to a friend
Pros mentioned:
Range
Rated 5 out of 5 stars
Easy and feature rich
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Fantastic product. After struggling for a year trying different range extenders this has been the problem solving end of story. Also full of great features for those that deal with teens and electronics.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Great Buy
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This reviewer received promo considerations or sweepstakes entry for writing a review.
We purchased this because we were having issues with internet connections. After getting it set up we could not have been happier with the speed and connections with the numerous devices we have.