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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 81 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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78%would recommend to a friend

Customers are saying

Customers are delighted by the PowerPro™ USB Portable External Battery Charger's long battery life, ease of use, and compact size, frequently citing its usefulness as a portable power source. Many appreciate the included flashlight, finding it a convenient added feature. While some users experienced slower than expected charging times, the overall feedback highlights the product's positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 81 reviews
  • Rated 1 out of 5 stars

    Defective item, extremely poor bestbuy.com svc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thoroughly researched this Best Buy deal of the day. I charged it up according to the instructions and when I went to use it, it was completely dead. I called Best Buy.com as I ordered it online and after five days of waiting for a free UPS return label via email, I ended up taking time out of my week to return it at a local store and luckily, the manager was considerate and customer service savvy and saved me as a customer. Best Buy.com specialists are not thoroughly trained and it shouldn't take five days for a UPS return label to be sent to my confirmed email. This is not the first time the Best Buy.com has not come through. It was important for me to have a portable power charge bank so I had no choice but to buy a different brand but they didn't do anything to credit or get my defective item back to them in a timely manner. Very disappointing. Spent a total of 2 1/2 man hours on the phone with them, had to go back to the store on my own time, and to this day, have not received the UPS return label nor a call back from a supervisor as I had requested. Not good

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great source of power on the go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great source for that on the go power when you need to charge your cell or tablet. Nice and compact!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Light weight and long life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight and long life. Excellent ease of use. Can be used to change and type of devise.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great portable charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just like the description. Small enough to fit in your pocket. My daughter can charge her phone about three to four times on a full charge.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes about 4 hours to charge and then will charge my smartphone twice w/ 1/4 charge left. This is more than adequate for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Charging

    Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a compact battery charger, a little heavier and slower charge than i expected

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    So far, so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have barely used it, so not much to say. But so far, so good ... no complaints (so for now, 4 out of 5 stars but might be 5 out of 5). The only "issue" so far, it comes with an LED light ... didn't know how to turn it on. Found out from the store, one button push works the charger, double button push works the LED light.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Pretty handy gadget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has helped me out a few times since I purchased it. Just be sure and have this charged. When you are out and about and find that your phone is about to die, just plug your phone to it and you are good to go.

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 4 out of 5 stars

    Bought 2, 1 worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice charger. About average. Nice looking. Not a fast charger, but it holds it own.

    I would recommend this to a friend
  • Pros mentioned:
    Flashlight

    Rated 5 out of 5 stars

    WELL MADE WITH HANDY LIGHT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LIKED THE CAPACITY AND SOLID FEEL WITH A HANDY LIGHT.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    compact n good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reasonable price n works well. Compact n does not take up much space n my pruse

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    LUNA - PowerPro™ USB Portable External Battery Cha

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    first one only worked for a month, BestBuy replaced with new one. So far so good.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Takes long to charge up and charge phone and ipad.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Purchased to "preserve" an old Pixel

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was for an original pixel with a dying battery. It works! $15 or hundreds of dollars? I like the cheaper version. This spare lasts 2 to 2 days or longer, based on phone usage. Awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keep it my purse at all times, comes in handy when my iphone needs to be charged on road trips.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    External battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent external battery for my iPad. I use it every weekend when my grandson play with my iPad

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could recharge my phone 3 times as mentioned before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product holds its charge well. It was charged before a trip. Fortunately It was not needed but it is still fully charged.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    small but powerful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old portable charger was large and heavy; this one is small and light in weight; perfect for taking on vacation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This is an amazing product for weather emergencies

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 for weather emergencies and travel. Easy charging of the unit.

    I would recommend this to a friend
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