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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 221 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers consistently note the Caseta Smart Dimmer Switch for its ease of use and broad compatibility with major services. Users also appreciate the straightforward installation process and smooth dimming capabilities. The product is recognized for its quality and reliable response time, making it a well-integrated addition to smart home setups. While some customers have commented on neutral wire requirements and WiFi connectivity, the overall feedback highlights the product's positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 221 reviews
  • Rated 5 out of 5 stars

    Super easy to install smart dimmer - no neutrals

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More expansion on my Caseta system in my old house. Just slowly getting my house "smarter". This was the same style of dimmer switch that came in my Caseta starter kit. Super easy install. Wire up your hot, load, and ground. No neutral needed. Just wish Best Buy would also offer the cover plates as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very smart switch

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This switch is easy to install and setup and works like a charm. I connected it to my Alexa and now I can easily control the lights with just my voice. Additionally the related app lets you do cool things like setting a randomized light pattern when you're away to make it look like you're home and many other useful features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Switch

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have installed these all over my smart home! I hardly have a "dumb" switch left. Love the connectivity and function.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my lutron!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my lutron light swotches. I have purchased 3 of them. I like that I can put my lights on as scheduled to go on and off. I also love that I can control my lights from the comfort of my recliner by using Alexa or Siri or getting on my cell phone. WhenThere is an interruption in Wi-Fi service the Lou Tron connection to the Wi-Fi without a hitch once it is up and running again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply the Best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll add my praise to the throngs of happy Caseta buyers. Installation and operation are intuitive and frustration-free, and Lutron's printed instructions and online resources are accurate and easy to understand. Integration with the major players in smart home technology is seamless. Everything just works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Dimmer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really great smart dimmer. Easy to set up and use. The app works nicely and tells you when you've left lights on. You can pretty much control everything from the app, but if you want to use Google/Alexa/Siri, you can as well. You'll need a Smart Bridge if you want to be able to control the lights remotely- sold separately. One tip- make sure you're connecting it to standard WiFi and not 5G... it doesn't work on 5G and it took me a bit to finally figure that out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great working. Another app to feed.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We didn't install, but the GeekSquad did with total tech service. They did an amazing job. Now, the product is uber simple to work. They're great, nothing fancy, they just do what you'd expect. Can even control them via Alexa, although you do need the app to first get them up and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best smartswitch

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best smart lighting switch. Doesn't require a neutral wire. You can rewire a 3-pole switch with this and a pico remote, or add other virtual switches by pairing additional pico remotes. Needs the lutron hub of course. The claro gangplate is also a quality product (have to buy separately), but it fits any standard decora opening faceplate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wifi lightswitch

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice dimmers and easy installation. It installs really cleanly and the breakable tabs makes it stable if you’re not installing one next to another. Many dimmable settings. Super nice. I just wish they had an option to have a default brightness when you turn it on because one of my light fixtures is way too bright.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No smart bulb required

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    even if you do not have a smart build you can dim your lights. If you end up getting a hub and these you can controll it from your phone or a smart assistant and manually.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best smart switches out there.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best smart lights out there. I’ve used Meross, and hue. But these are rock solid and I’ve had them for years. Continually adding more to my collection since 2015. Plus not needing a neutral really makes for easy wiring. Only downfall is they are pricey though and I never see them on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice switch

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, customer service was great in helping me figure out the correct wiring. I have no experience with wiring and was able to get it installed no problem. You need the bridge to work. I'm buying more of these to replace bluetooth LED lightbulbs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best smart switches. They work instantly and the integration with HomeKit is so useful and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. Connecting it to our phone/network was simple and straight forward. Haven't had to reconnect or have connection issues since initial set up (going 18+ months now)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Smart Light Switch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart light switch is great, I tried going with light bulbs that were WiFi connected but they constantly dropped off my network or would just refuse to respond to commands from my phone. This light switch has alleviated that problem and allowed me to go with more standard and cheaper LED light bulbs. I haven't noticed any issues with the Lutron switch and Cree light bulbs, they seem to work well together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart switch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this after trying several other smart switches all of which I ended up not going with because of various issues with them. These have worked great since I started using the Caseta line of smart switches. I have had no issues with them at all and would definitely recommend. Keep in mind you do need the hub for the switches to connect to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart-switch; does not include switch plate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Note: this includes the switch only. It does not include the switch plate cover (as pictured). Great solution if you are replacing multiple switches in a single switch box (where you will need a multi-switch plate cover). Purchased this to add another switch to my already established Lutron setup. The Lutron hub, Lutron app, switches, and interface to Google Home / Google Assistant are top-notch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Smart Switch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy, 2 wire install. No Neutral required. Works well w alexa - note though it does require a caseta hub to work, but once the hub is plugged in it is super easy to add additional switches. If you have a neutral in the outlet though I'd buy a cheaper switch, but if it's missing it is much cheaper than an electrician rewiring everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lutron lights are great they don’t drag down the wifi since it’s all connected through the hub and not individual lights connected to your network. Work exceptionally well and quick and easy to install. They have a great away feature to rotate lights as you leave the house and turn on when you come back. Geofencing is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart home tech that works.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had many smart light switches and these are by far the best. The app is reliable and all of them have been going strong. I wosh all smart home tech worked like this. I especially like the geofence feature that turns the lights off and on as I am away and return.

    I would recommend this to a friend
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