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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 228 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the product's ease of use and compatibility with major services. Many also appreciate the simple installation process and the quality and stability of the product. However, some customers mentioned the neutral wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 228 reviews
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Solid Item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lutron items are the best smart home items I have used. They are consistent and reliable and always work. They are worth the additional cost. They are easy to install and the app is easy to use. They also work well with both Echo and Google Home. If you are on the fence I say go for it.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Installation

    Rated 5 out of 5 stars

    Totally reliable and simple to use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For home automation/smart home you simply can’t beat Caseta. Simple to install, totally reliable, 100% HomeKit compatible. Caseta is the future of smart homes. Don’t even think of any other products. Just buy this.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Installation

    Rated 5 out of 5 stars

    Excellent wireless dimmer switch

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Installed 3 of these with the hub by myself. Make sure its compatible with your setup. easy to setup with Alexa, Google, and Apple Home kit. Been using these for almost 2 years, so far no issues at all

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    THE best smart lighting dimmer switch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE best smart lighting dimmer switch out there. It's definitely pricy, but compatible with the most smart home accessories, and setup is a breeze, also no need for neutral wire for install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Smart switch

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to install and setup. Would definitely recommend to anyone who is looking at expanding their smart home. FYI hub is sold separately. Easy to use app for controlling multiple switches.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Best switches on the market for home automation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these switches. Easy to install and reliable. I’m a little more than half way complete installing these throughout my entire home. I would highly recommend them to anyone using Apple HomeKit or Echo’s in the home.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Best and one of few non neutral wire smart switch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When getting a smart bulb is not a option , my case a chandelier , this is the best way to go without having a neutral wire . Very easy to setup and install it also works with HomeKit which is a plus .

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility
    Cons mentioned:
    Neutral wire

    Rated 5 out of 5 stars

    Best smart switches

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've installed these switches in every house I've owned. Rock solid, compatible with every major service, and don't require a neutral wire!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Quality

    Rated 5 out of 5 stars

    Very happy with this system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have replaced many of my switches with the Lutron Caseta products and I am very happy with the quality of the hardware and the ease of installation and integration of the devices into my home network.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Response Time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just started integrating new technology for Smart Home applications. In particular, we were interested in controlling our products through WiFi and voice. For lighting, we wanted a hardwire solution for controlling lighting for the living room, dining room, kitchen, and family room. So, we installed five Caseta Wireless Switches, all hardwired and controlled via App and voice (we are in the Amazon ecosystem). Response times are excellent and almost instantaneous with the App command or voice command - no delay. The Lutron App simplifies setup and has a basic user interface that is easy to understand. The range is as described and the system is robust. We would highly recommend this for Home Automation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Easy to install and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several of these and they are easy to install and use. Once installed, I was able to quickly add it to my home network. Simple to program for when you are away from the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Switching the switch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Lutron Caseta Dimmer Switch to replace a Kasa Dimmer switch that I installed a year ago. I switched from the Kasa switch because they attach to your network using WiFi...the Caseta switch requires a separate Caseta hub that does not use WiFi for connectivity. I also liked the look of the Caseta Dimmer. Very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Light Switch

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Lutron switch, while more expensive, is my light switch of choice. This switch fits perfectly in my smart home configuration. The feature that sets it apart for me is the ability to operate the switch both manually and remotely, without having to reset my smart home configuration. Another great feature that I like about this light switch is the ability to adjust the light brightness to different levels. It was very easy to install and setup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Great So Far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been working great since I installed it to control the in-ceiling lighting in my house. You will need to make sure your lightbulbs are compatible, especially your LED lights, not all LED's are made the same. Also if you want to be able to control this switch/lights with your phone/away from home, you will need to buy the bridge or the starter pack that comes with the bridge. It is worth it though, it makes it so much simpler to control lights at a distance. I really like on nights I'm super tired and I sometimes forget to shut the lights off I can just tell Siri to turn them off and that way I don't have to get out of bed.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Great Apple based ecosystem addition

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, works with Apple Homekit and Siri out of the box, and sooooooo much better and more reliable than Wemo switches.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great HomeKit switch

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best HomeKit switches I’ve experienced. Very responsive and reliable. I have never need to reset them or set them up again.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Connected very well with both Google Home and Apple HomeKit. I have these switches around my house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very smart switch

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This switch is easy to install and setup and works like a charm. I connected it to my Alexa and now I can easily control the lights with just my voice. Additionally the related app lets you do cool things like setting a randomized light pattern when you're away to make it look like you're home and many other useful features.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great smart dimmer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Simple to trim max/min brightness levels. Instantly responsive and works great with google home. It could be better, if it featured the “favorite brightness” button in the middle (like the pico remotes)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super easy to install smart dimmer - no neutrals

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More expansion on my Caseta system in my old house. Just slowly getting my house "smarter". This was the same style of dimmer switch that came in my Caseta starter kit. Super easy install. Wire up your hot, load, and ground. No neutral needed. Just wish Best Buy would also offer the cover plates as well.

    I would recommend this to a friend
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