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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 228 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the product's ease of use and compatibility with major services. Many also appreciate the simple installation process and the quality and stability of the product. However, some customers mentioned the neutral wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 228 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super easy to install smart dimmer - no neutrals

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More expansion on my Caseta system in my old house. Just slowly getting my house "smarter". This was the same style of dimmer switch that came in my Caseta starter kit. Super easy install. Wire up your hot, load, and ground. No neutral needed. Just wish Best Buy would also offer the cover plates as well.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Installation

    Rated 5 out of 5 stars

    Works like a charm!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very easy to install, great videos on Caseta website to help.Worked perfectly. Remember to use dimmable bulbs, though.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart Dimmer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really great smart dimmer. Easy to set up and use. The app works nicely and tells you when you've left lights on. You can pretty much control everything from the app, but if you want to use Google/Alexa/Siri, you can as well. You'll need a Smart Bridge if you want to be able to control the lights remotely- sold separately. One tip- make sure you're connecting it to standard WiFi and not 5G... it doesn't work on 5G and it took me a bit to finally figure that out.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love my lutron!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my lutron light swotches. I have purchased 3 of them. I like that I can put my lights on as scheduled to go on and off. I also love that I can control my lights from the comfort of my recliner by using Alexa or Siri or getting on my cell phone. WhenThere is an interruption in Wi-Fi service the Lou Tron connection to the Wi-Fi without a hitch once it is up and running again!

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Light dimmer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works great. Exactly what we were looking for

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Nice Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good one, syncs easily, easy to use and operate , works with Alexa , google home

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great working. Another app to feed.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We didn't install, but the GeekSquad did with total tech service. They did an amazing job. Now, the product is uber simple to work. They're great, nothing fancy, they just do what you'd expect. Can even control them via Alexa, although you do need the app to first get them up and running.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Game changing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these summers. Reliable, easy install. Worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nice switch

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, customer service was great in helping me figure out the correct wiring. I have no experience with wiring and was able to get it installed no problem. You need the bridge to work. I'm buying more of these to replace bluetooth LED lightbulbs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lutron lights are great they don’t drag down the wifi since it’s all connected through the hub and not individual lights connected to your network. Work exceptionally well and quick and easy to install. They have a great away feature to rotate lights as you leave the house and turn on when you come back. Geofencing is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    No smart bulb required

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    even if you do not have a smart build you can dim your lights. If you end up getting a hub and these you can controll it from your phone or a smart assistant and manually.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best smart home product I have used. It works every time. I have used it with Amazon's Echo and Google Home. It works flawlessly. Works much better than any other smart home product I have tried. Well worth the price and a better route in my opinion than smart bulbs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It just works.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need the Hub if you want to control it with Apple Home or Google Assistant. Very easy to install, just make sure you shut off your power first. Also make sure you get the appropriate dimmer bulbs. I ended up getting two more. So now I have them in kitchen, family room, and bonus room.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    works great with Alexa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install and use. works amazing with Alexa

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Works well with Google Home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with Google home and now I can control my lights with google assistant. I also really like the wallplate; much better looking than Leviton in my opinion. I'm using it with Home Depot LED Flood lights and they worked together nicely without humming.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to wire up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these switches since switch I wanted to replace didnt have a neutral wire. These are very easy to wire up and link with the Lutron hub. I was also easily able to link this to my Google Home - and use Google Home to control these switches.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It just works!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It just works. We’ve tried WiFi bulbs, other brand of smart plugs, etc. The Caseta system just works. Google Assistant, Google Home, Lutron App. 7th one I’ve purchased and installed. It all just works. What more do you need to know?

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Excellent smart lighting switch!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We installed Lutron switches in main rooms of our home to be controlled along with the audio-video system on our Lutron hub and with the Google Home hub, enabling us to schedule certain ights on at dusk and off at a specified time. It also allows for remote control when away from home.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Easy install.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced a dumb dimmer with this. The Caseta ecosystem is great, very responsive and reliable. I do have a flash, then on when hitting full bright from an off setting, but I doesn't bother me enough to look into fixing it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonably priced. Very easy to install. Follow the directions! Need a hub to work for remote Connection.

    I would recommend this to a friend
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