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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 226 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers consistently note the Caseta Smart Dimmer Switch for its ease of use and broad compatibility with major services. Users also appreciate the straightforward installation process and smooth dimming capabilities. The product is recognized for its quality and reliable response time, making it a well-integrated addition to smart home setups. While some customers have commented on neutral wire requirements and WiFi connectivity, the overall feedback highlights the product's positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 227 reviews
  • Rated 2 out of 5 stars

    Not smart unless you add a hub! Otherwise, works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are many products in the market that are "smart" (i.e. at least you can control with your phone, but expect integration with alexa, google, etc). I find the label in the packaging misleading as on one hand it says the product is smart but does not clarify "with optional hub". It does say "add hub to unlock smart features" but I found it being called a "smart dimmer" misleading.....so I spent the additional $$$ (had I known, I would have bought a starter kit for less money) to get the hub and works as advertised. It's saving grace is that it does not require a neutral wire in older homes.

    I would recommend this to a friend
    • Brand response from lutron
      Posted .

      Thank you for your feedback. We do our best to advertise on the product page when adding the Smart Hub it will enhance your control and expand your connectivity. We use the term smart on our single devices to help consumers select the right additional dimmers and switches to add to their Caseta hub since one Smart hub is capable of controlling up to 74 smart devices. If you have any more questions or comments please reach out to our Customer Satisfaction team at [email protected] or 1-844-LUTRON1. We're here 24/7, so please call us any time. lutron

  • Rated 5 out of 5 stars

    Outstanding

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Lutron Caseta switches and app have exceeded expectations, so easy to install, use, program. Yes, they are more expensive but I haven't seen any other brand that provides that much value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dimmer switch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great switch easy to install, and setup. Like the looks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a few of these now. Easy to install and use. Have not had any issues. Easy to use either directly on the switch or via the app. Even more convenient to integrate with other sensors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best smart dimmer switch for older homes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My home has old electrical system (from 1955) so there are no neutral wires anywhere. this works great on making your old home into a smart lighting home. Very easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Home switches

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the Lutron Caseta line of products. Pair it with a Bridge to program multiple switches through the Lutron App

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have tried other smart home switches but Caseta is most reliable. Have installed several and ties into HomePod easily and you have great Siri control or through the Caseta app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Smart Switch

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does your home wiring only have two black wires then you’re in luck no white wire is needed for this smart light switch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price of equipment. Works very well. Also long enough to get the job done. Five stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Straight forward

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely easy to install and connect to the app. Instructions that comes with the switch are clear and easy to follow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with this system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have replaced many of my switches with the Lutron Caseta products and I am very happy with the quality of the hardware and the ease of installation and integration of the devices into my home network.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great switch!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the smart switches they are so easy to install in the app interface is awesome. I connected it to my Google home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Installation

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to our house. Lutron's system has a higher upfront cost but the light switches work seamlessly and are so easy to install and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several of these and they are easy to install and use. Once installed, I was able to quickly add it to my home network. Simple to program for when you are away from the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good smart switch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install, easy sync up with Alexa and Siri, good adjustability. Works trouble-free and as advertised. A little expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart switch with Siri functionality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 4th Lutron Caseta wireless dimmer. All have worked/continue to work fantastic. I love the customization of the light automation and the Siri functionality is great! Definitely recommended!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Pretty Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a lot of research on smart lighting, I decided to go with these based on customer reviews and their ability to integrate with other systems. Installation was as easy as a regular switch and took about 5 minutes. The Lutron app is decent, though I'd like to see a few additions like being able to set geofencing and timing (such as when I arrive home and it's dark out). Overall though, these have worked great, and I'll probably buy a few more down the road.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to install this myself and it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good wireless switch.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well, easy to setup with Alexa. You need the Lutron Bridge and the Alexa hub for it all to work properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Jerry, The Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have these all over my house. They are very fancy and easy to install. Everyone should have these

    I would recommend this to a friend
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