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Customer Ratings & Reviews

Your price for this item is $1,756.99
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Customer reviews

Rating 4.9 out of 5 stars with 1135 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.9 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers express satisfaction with the MacBook Pro 14" laptop's performance, battery life, and screen size. Many also appreciate its ease of use and the lightweight design. While some find the price high, positive feedback outweighs negative comments regarding the absence of the Touch Bar and minimal heat generation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-18 of 18 reviews
  • Pros mentioned:
    Battery life, Processor speed

    Rated 3 out of 5 stars

    The process could have gone better..

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What should have been 2 day delivery ended up to be more than a week. Other than that the deal was a good one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Used-one no power cable not worth it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No power cable provided (150 dollars) for my open-box used one, and Bestbuy didn't say that on the website. Besides the sticker label is so stupid ugly and so difficult to remove it!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    M1 pro display has teething issues.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st generation of Apple silicon. Light Microsoft office use. Barely made it to sophmore year for college student before the infamous horizontal black bar appears on the display to ruin it. $580 independent repair. God knows how much the genius bar would've costed. Not worth the $2300 retail price but what choice do you have if you're entrenched in the Apple ecosystem?

    No, I would not recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Great leap in processing but poor quality screens

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop with some amazing power over the intel generation. I have had this laptop on my desk as my daily work machine. My screen would tint green during rendering content in Adobe, never found out why yet. Today I opened up my laptop to find my screen has cracked, unsure of the cause but I will be contacting apple

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    macbook

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well, pretty expensive though. wish i got something less expensive

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dont buy open box geek squad certified.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a MacBook Pro 14" Laptop - Apple M1 Pro chip - 16GB Memory - 1TB SSD- MacBook Pro 14" Laptop - Apple M1 Pro chip - 16GB Memory - 1TB SSD - Model: MKGQ3LL/A SKU: 6450854 Open Box Certified GEEK SQUAD® CERTIFIED AND 4 MONTHS LATER THE CHARGER STOPPED WORKING, SMH! ADVICE... JUST PURCHASE A BRAND NEW ITEM AND GET INSURANCE OR COVERAGE.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Nothing apectacular

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All i can say what this does -- not worth the cost

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Didn’t like the system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife. She was uncomfortable with the operating system and had a difficult time navigating the Mac. We returned the product and purchased a windows based system

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bootcamp isn't available

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer works well for all things Apple, but without bootcamp, it's far too restrictive to be useful for my schoolwork or gaming.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Its good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, having used this laptop I like most things about it except for the price, which is not quite worth it. Software seems to be rammed full of bugginess, as well as the HDMI port does not seem to want to work consistently but the actual hardware is passable to good. I recommend the Air though personally as the overall power of this laptop is largely gimped by it being an apple device. Seems to struggle with web browsing for some odd reason though...

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    A long wait, over 15 days to get somebody’s here.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We made it around six months, the computer has been working well until now. We are going to have it locked out shortly for some mouse/cursor issues. And it does freeze up and not let you Close a couple programs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Certified, but not unlocked

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is excellent. No problems there. I purchased it online for my daughter but it was NOT unlocked. So had to go through a whole rigamarole with Apple to get her access to it since they figured it was stolen. (Had to make a trip to Apple store with proof of purchase and identity). Not happy, especially since this was touted as 'Certified'. Not sure what that means anymore at Best Buy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Questionable MacBook Screen durability

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd MacBook Pro in 6 years. First one lasted almost 5 years before vertical and horizontal lines appeared. Very disappointed as it didn't last as long as I had hoped. Purchased this new MacBook Pro and same thing happened within 6 months of purchase. Thankfully, was still under warranty. Not happy with the MacBook quality.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Cool Device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device that is easy to use and has fast speed. The only con is the camera is not the best.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Proof of Purchase missing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales persons were great! However, I don't see my receipt on my account; I opted for digital receipt & one says order canceled and no receipt for this one; which is very concerning for me.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It works.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While you can find a more cost-efficient blend of cost to power outside of the Apple space, for those that "like what they like", this is a decent system.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Garage Band not as user friendly as we were told.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason for the purchase was to use Garage Band for music production, but it wouldn't work with what we were using.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Expensive paper weight

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer itself is very nice and works great but the screen cracked very easily with a case on the computer. The screen has lines and doesn’t work now. It’s a very expensive paper weight!

    No, I would not recommend this to a friend