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Customer reviews

Rating 4.2 out of 5 stars with 48 reviews

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  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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79%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-48 of 48 reviews
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Outstanding sound - love them!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used quite a few wireless headphones/ear buds throughout the years, as well as many speakers. I can think of only two brands that have really stood out - as the cream of the crop - Marshall is one of the top two I can think of! They cover the whole range of sound, at least what my tired old ears can hear, which means if it can't produce it, I likely wouldn't have heard it anyhow. The tiny pocketable case holds enough power to get roughly 30 hours worth of listening out of - perfect for almost a week at work, considering I can't have them in all the time anyhow. They've proven to be exceptionally comfortable to wear for extended periods as well , where as so many others make the insides of my ears sore after several hours of use. One request to ALL the wireless manufacturers - how about everyone having a pow-wow and standardize the touch gestures of your headsets? It's a regular nightmare to not confuse them if you have several pairs that you switch between, leaving you having to either carry around multiple instruction cards/cheat sheets or having to continously look up online what does what on the headphones you're wearing at the moment!

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 3 out of 5 stars

    They're ok; ear size matters

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first pair of Marshall earbuds and I had heard good things. The Minor IV earbuds connected to my phone very easily and I was able to use them instantly. My first issue is the ear fit. It feels like the earbuds are going to far out of my ear and I keep adjusting them. Because I keep touching the earbuds, I continue to pause and play my music while I keep adjusting them to stay inside my ear. Once I'm able to get the earbuds to stay in, the sound quality is very good. Since they're not staying in my ear, I gave them to my wife and she doesn't have the ear issues that I'm having. We're both impressed with the battery life and the battery life has lasted close to twenty-four hours. Also, once you download the app, you can turn off the touch controls on the earbuds. While the sound quality is very nice, I have to say that the Marshall Minor IV earbuds are just ok for me. I would recommend trying them first before making the purchase, especially if your ear doesn't fit well with certain earbuds.

    No, I would not recommend this to a friend
    • Brand response from Customer Service
      Posted .

      Hello, thank you for your review and feedback. Great that you found the app to be able to customize (or disable) the touch controls. We suggest trying the Motif II ANC, with the different sized eartips and the in-the-ear canal fit, they will most likely be better suited to your preferences.

  • Tech Insider Network Member

    Rated 2 out of 5 stars

    Not what I thought they'd be

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very excited to see the Marshall Minor IV earbuds, if for no other reason than they look really cool. Marshall is known for intentional design on their products, and I'm a big fan of those designs. I have an Emberton bluetooth speaker that has a really great design, and I saw something in the photos of the Minor IV that definitely drew me in. That excitement started to wear off as I got further into the unboxing. They are about the size of the original Apple Airpods, but the case is black with an almost snakeskin finish on it. Again, they look great. But picking the case up, things began to shift for me. First, the case feels very cheap and plasticky. There isn't really much heft to it, having an almost hollow feeling. The hinge mechanism and lid is fine, but nothing to write home about. They do charge wirelessly as well as via USB-C, so that's not nothing. Getting into the case to the buds themselves, and again, gorgeous...but also very lightweight. Form factor is again very similar to Airpods, but the stems have a very cool knurled design that I wish, in my heart of hearts, was some type of metal composite instead of plastic. Look great, feel cheap. The buds themselves don't have any sort of noise canceling capability, they don't have ear tips, and they are extremely lightweight. As far as performance, they sound about as good as they feel...light, hollow, and plasticky. They weren't BAD...they were just far from good. Now, due to their weight, they are super comfortable to wear for a long time, and especially if you're looking for something to wear while still being able to hear your surroundings, these definitely do the job. The buds also have customizable touch controls on the top portion of the bud, not the stems. They are customized within the app, which is a perfectly capable and basic app that allows for custom EQ adjustments on the buds. The controls themselves are pretty sensitive, which I found to be more bad than good: due to the relatively loose fit of the buds in my ears, pushing them back into place often times caused an accidental press of the touch controls. They are, however, very responsive. The buds fit in the case is also a little bit weird for me: they do snap into place, but they wiggle within the case when fully seated. They're also somewhat difficult to remove, as they have a mostly smooth and slick outer surface and are hard to get a hold of when they're in the case. So obviously, I didn't love them. I barely even liked them. They certainly do the job, but at what cost? The $130 price tag seems a bit high to me. At $100, I'd consider recommending them, as they do look really cool and they offer some basic functionality that would be good for certain types of users. But Marshall is known for quality, and for good sound, and these buds just aren't that. I would say more than anything else I found these to be disappointing, despite being very excited about their design and my past experience with other Marshall products.

    No, I would not recommend this to a friend
    • Brand response from Customer Service
      Posted .

      Hello there, thank you for your review and feedback regarding the Minor IV. It sounds like the open-fit earbuds aren't for you, the Motif II ANC with the sizing sleeves and inner ear canal fit may be better suited to your preferences. Keep in mind that the open fit vs. the seal of sizing tips will also influence the audio experience: if you don't get the right fit with the Minor IV, you may not be getting the designed audio experience either. The Minor IV use the Marshall Bluetooth app to provide the user the opportunity to set the touch controls and other features to their own preferences, this means it is possible to change or disable the touch controls. Thanks for trying the Minor IV and for your feedback.

  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Great Bass, but not ideal for all music

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Minor IV earbuds have unbelievably high-quality bass sound, certain kinds of music are very enjoyable with these, but the clarity of the treble sound could use some work. I would say 70s and 80s music is ideal for listening to with Minor IV's, but more modern music which tends to have a higher quality digital recording may not sound as clear. I was unable to play with the equalizer settings, because at the time of review, their Android App had a glitch that prevented the equalizer from opening. They come with a case which has a texture to it which feels better than an untextured case, and is less likely to slip out of your hands. USB-C charging on the case has become the standard, which means I almost always have a charger ready to use with it. Like most similar devices, when the earbuds charge is low you can charge them with the power in the case itself without another power source. Pros: Great Bass Sound 1970s-1980s recorded music sounds great, I could listen for hours of enjoyment Comfortable in the ears Loud enough volume Cons: Poor quality treble sound Recent music from the last ten years or so does not sound as clear as it should Android App wasn’t able to open the Equalizer function, but a future update might fix that

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Very bass heavy even with the eq

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: very comfortable, battery life, looks if both the buds and case. Cons: too bass heavy even when minimized using the Marshall app. Cheaper plastic construction. For the miney though you could do worse

    I would recommend this to a friend
    • Brand response from Customer Service
      Posted .

      Hello there, thanks for your review and feedback. The Minor IV are designed with an expertly balanced sound, have a long battery life and have a great fit. They do have some plastic in the build, but only 42%, to be exact. Have you tried any 3rd party equalizers to see if they help you to achieve the bass level that you are looking for?

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Gorgeous

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are simply exquisite earbuds. They are precise, accurate, and detailed. There is no way Marshall could possibly make something this wonderful. I fully expected big bass, loud, harsh - well hurt my ears rock music. Not at all, they are exactly the opposite of all that. Comfortable to use and listen to. They fit my ear nicely, and stay put without feeling strange. The charging case is just a pleasure to hold. The fake deep leather looks like their amps, and makes the case easy to hold. It charges either with a USB-C connection or just about any Qi wireless charger (I used a Nomad magsafe base). The earbuds slip easily into the case for charging. The whole tapping touching routine works well. You have to learn the dance, just like any other wireless device. Volume change waits just a moment before it starts and is proceeded by a low level beep. There is no noise cancelling, so environmental sounds come through. Volume is the only noise cancel. I like these a lot. They're beautiful earbuds.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 3 out of 5 stars

    Look good and sound good, a little big for my ears

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones sound good, they support HD music, and the headphones themselves feel good besides that they are a little too big for my ears, so if you have larger ear holes they should fit nicely but they aren’t my favorite fit. The case snaps shut nicely and the white name on black looks good in my opinion along with the leather looking design. I don’t love that it isn’t leather, it is hard light plastic it just looks like leather from a distance. The case isn’t the highest quality feeling either. The app takes some patients, the Bluetooth connection isn’t the most stable when it comes to the app, the music works good but opening the app and changing the settings is difficult, I ended up opening the app and just waiting, usually within 5 min the screen I was trying to get to would populate or the app would realize that the headphones have been connected the entire time. Then I was able to disable the controls on the buds themselves as they were a little too sensitive for my taste and then they worked pretty decently overall. This was tested on a Samsung z fold 5, so a decently new android phone. They sound good and they look good, but if you are hoping to use the app on an android phone, I’m not sure I would recommend these.

    No, I would not recommend this to a friend
  • Tech Insider Network Member

    Rated 2 out of 5 stars

    Fitment Issues

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had multiple Marshall products over the years and have always loved their products. Their headphones (on the ear) as well as their earbuds (Motif ANC) have been stellar products for me. I ordered these Minor 4 earbuds to use when active noise cancelling is not needed. I have used these for the gym as well as simple walks to be able to listen to music, podcasts etc. Unfortunately, there is no way to get a good fit with these earbuds to take advantage of the wonderful signature Marshall sound that I have so enjoyed on my other Marshall products. I am a very average male, 5'10, and in good physical shape so these should fit rather well. As the just rest on the opening of the ear and do not really penetrate the external ear canal, there is absolutely no way to get a good enough seal to take advantage of the sound qualities of Marshall's signature sound. The only wat to do so is to use both hands to "push" them in the ears to get a seal. Then, and only then, can you appreciate the sound generated. Once this is done, the sound is wonderful but obviously one cannot walk around with both hands pushing on the buds into the ear. They also fell out multiple times while walking due to the placement issues on, not in the ear canal. There is also no "modifying the fit of these with different sized earbud tips due to their design. I am not quite sure why Marshall did not stick to the insertion format of the Motif ANC earbuds which are stellar in fitment and sound. They could have simply made a non-ANC version of the Motif and reduced cost for those not needing the acive noise cancelling feature. I simply cannot recommend this product due to its fitment difficulties.

    No, I would not recommend this to a friend
    • Brand response from Customer Service
      Posted .

      Hello Jeff, thanks for your review and feedback. The Minor IV are an open-fit earbud, as opposed to the Motif II ANC which use ear tips to create a seal and sit right in the ear canal. Sounds like you prefer the earbuds that sit in the ear canal; there are other users who prefer the open-fit models. We love that you tried these and appreciate that they aren't the right fit for you.

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