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Customer reviews

Rating 4.3 out of 5 stars with 42 reviews

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86%
would recommend
to a friend

Customers are saying

Customers admire the MONITOR Bluetooth Wireless Over-the-Ear Headphones for their exceptional sound quality that rivals renowned brands like Bose and Beats. The headphones also boast an impressive battery life, ensuring long-lasting use. While some users find the bass to be lacking, many appreciate the comfortable headband design and elegant overall look.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-42 of 42 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones sound amazing as well as are very comparable to bose if not better than that.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Great sound, bad bluetooth, piece of garbage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought this as a Christmas gift got my son. it has great sound but Bluetooth does not work. I have tried multiple devises to pair it with, multiple iphones, a win 7 laptop, a Chromebook and none can find it. This is unacceptable for this kind of money that a company will keep selling such a low quality piece of garbage.

    No, I would not recommend this to a friend
    • Brand response from Zound Team
      Posted .

      Hello, thanks for the review and feedback. It sounds like the headphones aren't being put into pairing mode. Follow the steps below when pairing the Monitor Bluetooth headphones with your sound source (smartphone, tablet or computer) for the first time.

      Activate the Bluetooth feature on your sound source, according to its user manual and be sure it isn't already connected to different Bluetooth device.

      Please start with the headphones powered off:

      1) Put the headphones in pairing mode: press the gold button and hold it until the LED light is flashing blue (approx 8-10 seconds).

      after approximately 3-5 seconds, the headphones will power on and the LED will go white

      after approximately 8-10 seconds, the LED light will cycle to blue and the headphones will now be available to pair to the music source


      2) Select and connect to the Monitor Bluetooth headphones on your sound source, according to the user manual of said device

      After the initial pairing, the two devices will auto-connect when they are switched on and within range of each other (10 meters).

      If the above steps don't help, it may be that the headphones are defective. You can return to the store or reach out to [email protected] for assistance. Merry Christmas!

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