Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Winter Sale Deal
Your price for this item is $849.99
The comparable value price is $1,209.99

Customer reviews

Rating 3.8 out of 5 stars with 12 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

67%would recommend to a friend

Customers are saying

Customers are satisfied with the good quality of the 19.7 Cu. Ft. Frost-Free Upright Freezer. Customers have commented on how dependable and reliable it is.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-12 of 12 reviews
  • Rated 5 out of 5 stars

    Maytag -standing freezer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my freezer, very good quality, dependable and reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Freezer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a Christmas gift to our son. So far, they love it. We were very surprised and thrilled with the fast delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great freezer super quiet

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer is great . Super quiet . I have purchased appliances recently in both my Homes. It is a pleasure doing business. Employees are friendly and helpful. The prices are comparable to other stores

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    freezer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lots of storage. easy to change door from right to left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great freezer and very efficient!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery team put it outside my back door which made getting it into the house a lot easier. Very good effort on their part considering the COVID circumstances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upright freezer

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love maybe brand, is it very quiet and good upright freezer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maytag freezer review.

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well made upright freezer, great price and quality.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Problem freezer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this freezer in 2016 , for the first 5 years it worked, not great but worked - when it went out of warranty - problems started . could not control temperature, compressor would run and run and run - cleaned out freezer and found that ice was building up and not defrosting - got that fixed and now the thermostat does not work- keeps setting to the coldest setting and the icer cream is soupy. Found out the cost of having the thermostat fixed was $400+ for the part and labor, will not buy another maytag again- quality is poor

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, Skiski. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 2 out of 5 stars

    Not worth the extra $, not durable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only lasted 5 years. Started not freezing food... just barely stays cold now takes 3 days to freeze ice. $125 tonhave a tech look at it and diagnose the issue... and the "10yr warranty" only covers the compressor, nothing else, and no labor... this is not the quality i expected. I have a maytag dishwasher which has been very reliable. Save your money here and buy the less expensive freezer and you probably wont sacrifice quality.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, Erstew. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 1 out of 5 stars

    Awful - broke after a year

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save yourself the headache and avoid Maytag and Whirlpool at all costs. We bought this freezer and loved it at first. Once a year passed, it promptly broke. Maytag/Whirlpool was a nightmare to deal with. They do not value their customers. Just navigating their automated customer service number is like a trip to hell. The freezer was fixed. A year later, it broke again. My food is up and down the street with neighbors while Maytag tries to pretend I don't have a 10-year warranty (which is only on the compressor). Avoid Maytag and Whirlpool at all costs.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 5 out of 5 stars

    Maytag Master Freezer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice freezer,easy ordering and excellent delivery.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 years later , and $800 went to waste. Not counting the lost of $700 worth of meat! (Yes we buy 3/4 of a cow every other year)

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi Zerowarranty, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Customer reviews from maytag.com

    User rating, 4.7 out of 5 stars with 894 reviews on maytag.com.

    See all maytag.com reviews
    maytag.com
Sponsored