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Maytag - 24.7 Cu. Ft. French Door Refrigerator - Stainless steel-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 368 reviews

93%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 368 Reviews
  • Rating: 4 out of 5 stars

    Great refrigerator

    Posted
    TallMe
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This refrigerator is nice and large - great space on the shelves and doors to hold a lot of food. The ability to adjust the shelves is a super plus! We had a large soup pot we had to put in the fridge. We took out a shelf temporarily, and were able to fit it no problem. The deli/snack drawer at the bottom of the fridge is a bit unusual... it is very deep, so a lot of the items you store in it get hidden in the back. Both doors need to be open to access this drawer, which really is not an issue. We LOVE the fact that the water filters that are used in this unit filter just about everything out of the water! We used to buy RO water, but we no longer need to do that! Just use the water straight from the fridge! The freezer section is nice and roomy. I first thought I would be putting my most used items in the upper baskets of the freezer, but since those stay closed when you open the door, you want to put those item you use most often in the bottom bins. The front of the door is stainless, and the sides are grey. Keep that in mind if your unit will stick out. I liked grey rather than some units that have black sides. The one thing that I HATE about this unit is the plate on the front left door that reads "10 Years Limited Warranty Parts". This is a metal label that is stuck on with what appears to be a double sided foam adhesive pad. It is thin metal and it bends. It catches on your cloth when you clean the doors. I do not need to be reminded of the warranty every time I open the door. This is advertising that does NOT belong on my refrigerator. I am hesitant to try to remove it because I do not know if I will be able to get the adhesive off. Don't want to ruin the finish with any chemicals I may need to use. All in all, this is a great refrigerator with very good features.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Doors were troublesome

    Posted
    Keef
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Purchased this refrigerator in November of 2016, luckily there's a year warrenty on the appliance and I believe (after 4 visits from a repair service) the issues have been resolved. First, the ice dispenser on the door wasn't working. They had to order a whole new door, and it backordered, so I went without an ice dispenser for another 8 weeks. Second issue was, the "door left open" sensor & light would constantly go off (even when the doors were shut). Very annoying extremely high pitched tone. I'd be in bed & hear this thing go off. I'd have to, get up, go push on the fridge door, then it would go off. Good thing is, it was all covered under warrenty, & it seems to all be repaired & working properly now after the door replacement and they replaced both door switches as well. All the problems literally started directly after delivery. It seems to be a great fridge now though, just the initial issues you generally don't expect from a brand new fridge. I love the refrigerator (now) and would recommend it, but would sternly suggest checking the doors, and dispensors.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    5 stars for the fridge, 1 star for the install

    Posted
    Rick
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This is a very good fridge. Keeps everything nice and cold, and plenty of space for food, milk, etc. The freezer on the bottom is a nice change from the old-style fridges. Ice maker/water dispenser works well and the control panel is easy to operate. The only bad part was the Best Buy Install. They will not install if you have an old water line coming up through the floor connected to a pipe with a saddle valve. We were not told this when we bought the fridge and it led to a fiasco dealing with them as they would not disconnect the old fridge to put the new one in its place. They will only connect if you have a shut off valve installed behind the fridge. Be careful in clarifying this when scheduling the install and make sure someone is present who can disconnect the old one and connect the new one.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Sturdy Refrigerator

    Posted
    Cathy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I replaced a 10yr old Kenmore side-by-side with this Maytag. Although this fridge has approx. the same cubic ft. from what I had, the top/bottom style (or horizontal style) does take a little getting use to. The shelves are sturdy and adjustable. The ice maker bin does inhibit some space on the top left shelf. If you have an over abundant of 'tall items', it seems at first they all won't fit, but in the end they do. Due to the more powerful condenser, it's louder than my old Kenmore, but it only clicks on in increments, so it's not totally annoying. Despite the slighty louder condenser, getting use to the interior reconfiguration, the overall features, tight seals and fingerprint resistant exterior was a good tradeoff. Overall, I'm very satisfied with this Maytag and feel it was a good decision.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    High-End and Spacious

    Posted
    amy28
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I love the spaciousness of my new refrigerator. After having side-by-side refrigerators for the last 9 years, I really wanted the french-door refrigerator so that I would have shelf sizing for the whole width of the unit for large items like trays and sheet cakes. We've had a little trouble getting the temperature adjusted in the produce drawers, they've been cold enough to freeze items, but we finally got it worked out by adjusting the compartment temperature down one degree per day until it was just right. My favorite style element is the door handles - the steel rod style is sleek and industrial - love it! My favorite convenience feature is the wide-n-fresh deli drawer. My favorite storage feature is the door storage on the left door. Many french door refrigerators do not have door storage on that side because of the ice maker.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Works great for me

    Posted
    Tosa101
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I saw this refrigerator was on sale and needed a new one for a house I had purchased in Arizona. I was in Wisconsin at the time of the sale and went into Best Buy to look at it. The sale price was too good to pass up so I asked the salesperson if I could buy it here and have it delivered in AZ. He said it wasn't a problem even though I would not be in the house for over a month. I bought this refrigerator, a washer, and dryer, and installation of all in the new house. Here it is, a couple of months later and all are in the house and doing well. The refrigerator has more then enough room for just me. It should have plenty for a family. It looks great in the kitchen next to different brands of appliances. YUP---I would buy this again if I need a refrigerator.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice look and Space

    Posted
    mikesillusion
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Happy with purchase, very nice Refrigerator and good value for Price. Purchased the whole Maytag matching kitchen set. Cons I have noticed: Sound level when running. The compressor part seems quiet but there is some other fan or motor that runs and is louder than it should be. Can hear it running clearing in the living room. Anyone know a correction for this? It stops when you open the door and starts up again when it closes. Ice maker is a little loud, but I'm fine with that. Not much more than previous brand. Finger/Hand Prints still show up.. Kids. Still love it, but will be asking more questions or have the Running Noise level checked.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good So Far

    Posted
    TxJB
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Overall it's a nice refrigerator. It looks good and has good capacity. The only complaints that I have about it is that the ice maker is smaller than I expected. I was trying to match other appliances so I never saw exact model in store only online. Also it makes a knocking noise for about 5 seconds when it comes on. The last thing has nothing to do with the product but was with the delivery. The delivery guys left a lot of little pieces of the protective plastic in the seams along the doors and the ice dispenser in the door. I had to cut the small pieces off and remove them so that they weren't sticking out all over the doors. Also they made a mark on my door with their dolly and didn't mention it to me until I saw it as they were leaving.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    A great fridge for the money

    Posted
    DawnDontLie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I looked over review after review, saw nothing but bad out of Samsung and LG - so they were out of contention - Maytag has always had a solid reputation. I looked up the reviews while in the store when we saw this model - it checked off everything we were looking for and a month in it's been the perfect choice for us. Some slight noise running, but nothing you pay attention to after a couple days, ice maker will make noise dumping ice no matter what fridge you choose so no sense mentioning it. A great buy.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Impressed from start to finish

    Posted
    CBJB
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Love the Fridge. Love Best Buy and their people who set things up in our home. There is no noise, as some people have said. It is the ice-maker working like in any fridge I have ever had. I am in love with the freezer drawer. I organized them as breakfast, meat, vegetables and misc. We simply love that it because it is well built and works well. The guys that set it up were so very professional. Best buy has good service and we are using them more and more. They could deliver in 2 days - Lowes could deliver in 16 days. Very happy with our purchase and the people who deliver.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Maybe not so great

    Posted
    BobbyS
    • Verified PurchaserVerified Purchase

    Every time the refrigerator compressor cycles on, it sounds like someone is making 8-10 loud knocking noises. After 10 seconds it is quiet and works per a normal refrigerator. Warranty repair came out and could not duplicate the sound (wouldn't you know it but they tried to force start the compressor so maybe that is why it did not make the sounds), They said they found a loose compressor bolt and tightened it. Did not fix the issue so recalling warranty service. Also lots of wasted space for the configuration of the shelving. I prefer a side by side.

    No, I would not recommend this to a friend

    • Brand response

      MaytagTeam

      BobbyS, we thank you for your review. At Maytag, we are constantly working to improve our appliances and our service, and it is only through feedback from customers like yourself that we are able to do so. We have documented all of the concerns you have mentioned, for review by our managers and engineers. Our managers and engineers do regularly review our files, to look for areas in which we can improve our products. Thank you, Maytag® Social Media Relations Team MaytagBrand

  • Rating: 5 out of 5 stars

    love my fridge

    Posted
    motmom
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    we have had this fridge for about 9 months and are very happy with it. I will say that I am glad we bought the extended warrenty, as we had a problem with it when it was just out of warrenty, service was very helpful and warrenty' d the fridge with the one we currently have and, it has worked perfectly . it is quiet, and has great ice and water feature that is also efficient and quiet. I love that it is smuge resistant! and has lots of room in both the fridge and the freezer.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Refrigerator as part of overall kitchen update

    Posted
    tap2
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This is a huge refrigerator. Not the largest but make sure you have an additional inch on either side (if not a little more) and that the opening is deep enough to support it. Beautiful refrigerator. Fingerprint resistant. The packaging from the factory was substantial. It took a while to free up the shelving, etc. Once ready the Installation takes a couple of minutes if you have the water ready to connect. Rolls easily on the floor and can be rotated without issue. One person can easily manage on a tiled kitchen. I was mildly surprised with ease of maneuverability.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Really big Refrigerator

    Posted
    Chip
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    We really like this refrigerator but would really wish that the delivery people would show it being delivered so we could have the scratches and loose handle corrected. For some reason Best Buy will not do anything unless it shows delivered! Our appliances were delivered almost 4 weeks ago and I have complained several times to Best Buy about the scratches on the left hand door and gouges around the freezer handle and loose handle . Most likely were done buy the late night (9:30 PM) delivery people The refrigerator is quiet except if it's making ice it's modern looking and mostly it's what my wife wanted so she's happy I'm happy.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    My kitchen enhancer

    Posted
    Mamoo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I had a Maytag fridge for many years but it did not have any ice or water dispenser. I decided to upgrade and chose this 24.7 cu. ft. I am continually saying thank you to persons who find that the fridge has the kitchen looking better than ever. The interior design makes it very easy for all users to access things in it and it shows a lot more space than one can expect given its cubic capacity. It’s stainless steel finish is also a plus as I have very little wiping to do on the surface.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Refrig as part of an overall kitchen update

    Posted
    tap2
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Very large refrigerator. Ensure you have extra space on either side, at least an inch per side, if not a little more. It is also not a counter depth refrigerator so ensure the depth is manageable. Beautiful appliance. Delivered and unboxed by Best Buy team with no issues. The internal packaging is substantial and takes a while. The fingerprint resistant surface is nice. You'll like it.. Hookup of water line was mere minutes to complete and the refrig moves easily on a tile floor. A one person task to move and put into position.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Above my expectations

    Posted
    Charleneretired
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I read the reviews and compared it with the Samsung similar model. The price difference was amazing. When it was installed I thought I wouldn't be able to fit all my food in it. I adjusted the shelves, not only can I fit everything and then some, but nothing is hidden. The freezer held all my food from the old one, but even held the food from our extra fridge. One of the best buys we"ve made! Nice to see it was made in America

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Fridge is nice.. but

    Posted
    WesAFX
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    We are now having our 3rd one delivered. First one had dents from inside the doors pushing out. Doors were way off in alignment and were told can not be adjusted. Rescheduled to bring a replacement fridge. On the day the day they were to deliver the new fridge the ice maker in the old one quit. The new fridge is also dented the same way but on the other door. There were also what looked like knee dents on the side. The doors on this one line up. The ice maker on this one seams to have issues with the ice getting stuck. New one to be here on the 9th. We will see. QC is a problem.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Pretty but loud

    Posted
    Hannah
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This refrigerator is pretty to look at and holds a lot of food. The smudge resistant feature seems to work also which I love. However, this refrigerator is very loud. It has woke me up several times making loud popping noises ( which I assume is making ice). The motor (??) also is very loud at times. There have been a few times I have wondered if the noise is normal or if I should call someone. Since it does not do it all the time I am assuming it is normal. I have not had it that long so time will tell.

    No, I would not recommend this to a friend

    • Brand response

      MaytagTeam

      Hannah, we really appreciate your feedback and do apologize for the inconveniences. Please feel free to reach out to us if you have any questions or concerns. MaytagBrand

  • Rating: 4 out of 5 stars

    Great but,

    Posted
    Stefani
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Love the machine, 10yr compressor warranty is better than most. No fingerprints either and you can hang a magnet on the FRONT. You can lock the ice and water dispenser. ( so you can tell the grandkids that it’s not working) Only problems, the ice maker takes up quite a bit of space. To open the “deli drawer you need to open both doors. It’s possible to have the left door not completely shut without the alarm going off.

    I would recommend this to a friend