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Rating 4.1 out of 5 stars with 102 reviews
Disappointed Posted
I was extremely disappointed with this new washer almost from the beginning. It left horrible spots on my clothes, did not use enough water, did not get the clothes very clean. I was told by the service man not to fill it very full because it would be too hard on the machine, not to use fabric softener, to heat up my water first, etc., etc, When I tried to get some service from the company, it was like pulling teeth. They were VERY hard to work with. After about 8 months of dealing with the company, they finally replaced some parts. It "works" but only after I have adjusted soaps and used only certain settings. Very disappointed in the company!
Posted
We sincerely regret the frustration and inconvenience you experienced, and we will forward a copy of your concerns to the appropriate departments for future updates.
lucy Posted
It doesn't fill maybe 1/4 of water if that. Locking lid, I know its a safety issue but come on people watch your kids!! Water stops as the door is opened another safety issue. Don't recommend buying this.
Posted
Hi lucy, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly at 1-800-344-1274, via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you!