Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 1511 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers consistently note the 4.5 Cu. Ft. High Efficiency Top Load Washer with Deep Fill excels in cleaning performance, capacity, and ease of use. The size and price are also appreciated by a number of customers. However, some customers have expressed concerns about the noise level and reliability. Additionally, the lid lock feature and the sensitivity of the start button have been mentioned as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,511 reviews
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Not a Washer I would Recommend

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced a Maytag washer that we had been using for 44 years. It finally rusted out. Wish I had done more research on the new Maytag. It sounds like it is about ready to take off for Mars. it is so loud. For a solid hour it complains loudly. My old washer was quiet but inefficient. The new Maytag is supposed to be efficient and use water wisely. I hope so. It also manages to tangle my wash into knots. I have to be really careful regarding how I load it. Oh well. It does clean my clothes. Just wish I had shopped around a little more and maybe gotten a washer that was a lot quieter.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Strange noises as it passes through cycles

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very noisy at the outset of a wash. Never sure if it's just the normal assessment of load or a problem. Takes a long time to get through full wash cycle. Good cleaning but with there were more refined choices for the controls.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Value, Excellent Delivery/Install/Removal

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this Maytag washer during the 2024 President’s Day sale and it works great. With the over $100 in savings from the sale I paid for the delivery team to install the new washer and remove my old one. Desmond and his teammate called me ahead of my scheduled delivery time to let me know they were ready to deliver. Even though I missed their first call they were nice enough to answer my return call and still make the delivery. The delivery, install, and removal took all of 20 minutes and they were on their way. I highly recommend this thoughtful, courteous, professional, and efficient delivery team. Thanks guys!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    New washer.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t bought a new washer for 20 years so this took some learning. The Maytag does wash clothes and spin them dry very well. I would recommend this to others.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Simple, gets the job done, a little louder than mo

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prefacing this by saying I bought this after having had a higher end Samsung previously. This washer just does the job that I need it to, wash clothes. Is it louder than most washers? Yeah I’m sure it is but with it being in a separate wash room it’s a moot point for me. It washes clothes good and efficiently. When the clothes are done they are almost completely dry which has significantly cut down on the drying time. Bottom line is that it works and works well. Definitely more of an old school/simpler vibe as it has a few modes and doesn’t not have all the bells and whistles which for me I can do without.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service and reasonable prices!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appreciate the good customer service and the reasonably priced appliances in this difficult economy. Even though the first washer I got had a malfunction, BestBuy replaced the washer with a new one with zero hassle. New one works great!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The worst of the worst

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine was purchased about 11 months ago, I have had to endure the worst wash day experiences ever, not only does this machine not perform like the old May tag this machine is the worst of any machine made. And, let me tell you it is the Worst machine I ever purchased. It goes through a spin cycle, with no water causing clothes especially delicates to tear, before it even puts out water causing it spins, add a cup or two of water then stops, add another er but and stops, The water goes in really low and slow, comforters to tear at the seams, it is not a larger Capacity washer it is just very deeper then any other machine, so you can’t reach your clothes without a step-stool. If you put more than half way full in clothes then come out wet. The compartment you put soap in fills with water and does not empty completely so something more for you todo so you don’t get mold. The spin cycle spins then stops, spin then stops, and is so harsh that everything comes out so wrinkle it’s impossible to get the out even after drying them. I hate this machine. I will never buy nor recommend Maytag ever again.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, Milly. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome product

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st ever Maytag purchase. I am glad i went with this model. Easy to read and use dials, easy access to clothes. Very reasonably priced and made for those that are shorter in stature.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Loud machine

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cleans well, but we can have the door open when the machine is filling. But, the thing we don't like is that it's very noisy. I would not recommend

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine. It’s quite, roomy and it gets the job done. Excellent delivery service.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    It does the job

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It washes the clothes great. But its Extremely loud when the water fills the tub and when agitating and rinsing. It's just loud in general. The panel is a little weird.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Maytag washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and user friendly!, Quiet, love the automatic water level sensor!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Good but for how long

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine was much lighter and easier to move, Has more capacity than the old machine too is quieter and smoother. It was a little hard to learn how to start it only thing I’m worried about is a plastic transmission. Old machine lasted 30 years

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great Washer easy to use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does an excellent job. Simple to use no bells and whistles. My only complaint is that it is a little loud, but most of the washers these days make more noise. We just close the door to the laundry area and it's fine.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Maytag washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! Very spaces. It does a great job of cleaning clothes, Plus Maytag provides a 10 year part warranty! I would recommend this top loader washer machine. It’s little loud.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Electric clothes dryer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has easy to read instructions. Lots of heat settings. It is a pretty design. What more could you ask for

    I would recommend this to a friend
  • Cons mentioned:
    Lid lock, Noise level

    Rated 4 out of 5 stars

    Noisy but good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit noisy for us. Lid is OK although you will find a lot of complaints that it is flimsy.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Beebow68000

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Maytag washer. It’s easy to use and I love the large capacity barrel and auto water setting. The sale price was great too.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer great price would recommend cleans clothes very good

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Maytag washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales associate was very helpful and professional. My washer has been working well. More quiet use to newer washers, but overall a good purchase

    I would recommend this to a friend