Customer Ratings & Reviews

Does a great job but skipped all over the room when i did a basic load of sheets. The machine had literally turned 90 degrees and I always make sure to not overload with too many sheets. I also do not like how long you have to hold the start button down, it seems excessive and does not give an indicator of when you have or haven't held it long enough. Just about every time i end up pressing and holding it too long or not long enough

We replaced our old Samsung front loader, which died, and decided to go back to a top loader due to issues with smell on the old unit. This unit was ok however the specs were incorrect about an end of cycle notification. Also the unit was loud. We ended up exchanging this unit with the 5.3 capacity Maytag which turned out to be a much better unit and much quieter even though they look similar.

Nice machine, easy to use. Works great. The only reasons I did not give 5 stars is the fact that it is quite noisy. The tub is so big, which makes large items easily fit, but small items are difficult to remove without assistance.

The price of the show room model was very attractive to me and the machine works very well. The laundry instructions are very limited and as such it is trying various options ourself Only minus point it that it does not qualify for a Consumers Energy rebate. Not sure why there are still new machines being produced that do not qualify.

Bought the set for my wife along with a new home. We both love them what a great investment. Easy to operate and we have 4 children which means that they are in use all day every day. Had them for over a month now and still no issues. Like i said great machine's and the help the people at the store were awesome along with the delivery team.

Wanted a large capacity washer and it serves that purpose. Wish it didn't come damaged though.

Replaced a Samsung with this. Seems to use a bit more water and washes better as a result.

Great washer, easy to load, large capacity water saver.

Love it. Very easy to use. A lot of room for clothes.

Good price. Large capacity works well for our family. It’s quite as well.

So far so good. Only reason not 5 stars is it’s a bit on the loud side.

When selecting this Maytag brand model without agitator and with touch pad current technology and glass lid design I presumed that it would have included a digital timer screen and end of cycle chimes!! At $855. Retail! I wish my salesman Nick ( who mentioned that he also works on Geek squad) would have Known, first, And advised me, second!!

This top load washer works great money well sownt

I think the washing machine is good but only after having it serviced 15 days after purchase. The clothes were not agitating during the wash cycle. As a results the clothes were just soaking in mildly soapy water - needless to say the clothes weren’t clean. After deciding it didn’t work I called 15 days after buying it. That’s one day past Best Buy’s return policy. The man on the phone told me for free Maytag would fix it and told me I would need to arrange it with them. Then, without any explanation he dumped me onto the phone with Maytag customer service and hung up. I guess that solved his problem. An hour and a half later I was about to schedule a service call (that they don’t guarantee will be free - only if it is covered under warranty) the call was dropped. I managed to schedule easily online and after 1 week wait I had a service technician come out. Fortunately it was covered and the washing machine now washes clothes. 3 stars because I think this washing machine is good but Best Buy left a lot to be desired.

First one arrived damaged and I honestly wasn’t going to get this without it being on sale. Outside from the creaky plastic lid this is a quality unit. The cycles are throughout and I don’t have to run an additional spin and drain cycle like I had to do with my previous whirlpool

It’s a great washer but it tends to ball up the sheets if you put two sets in at the same time and then it throws it off balance. I have had to start the cycle over again to fix it.

The Maytag washer is energy efficient.Uses less water than our old washer. The size and width of the washer fit perfectly in our laundry room. The operation directions made it easy to use. Overall pleased with our Best Buy purchase. The washer is very quiet in its operation.

Good working washer. Wish it had a timer. would buy again

This washer has great capacity and washes my king size comforter much better than the front loader it replaced. A bit louder than the front loader, but I'm willing to deal with it since it sits in a dedicated wash room well away from my living area. I highly recommend this to anyone who is tired of front loaders and their issues.

I was leery at first before buying this washer. I read some other reviews. However, this washer has meet all requirements! At first I was skeptical as I watched how the washing action worked. It is definitely different from what I was used to! The action would give you the impression that the machine could not possibly get your clothes clean. Boy was I wrong! Mustard, and grass stains came out, with no pre-treatment! I say… give the impeller washing style a chance. It worked for me so far!