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VneilB Posted
This washer is awesome! I love love love it! It's easy to use and I'm pleased at it's performance. Thanks Magtag for continuing to deliver a fantastic product!
This review is from Maytag - 5.2 Cu. Ft. High Efficiency Smart Top Load Washer with Extra Power Button - White
GreatPrinter Posted
Long wash cycle, loud for a top tier washer, water fill takes forever.
This review is from Maytag - 5.2 Cu. Ft. High Efficiency Smart Top Load Washer with Extra Power Button - White
Moraschable Posted
This washing machine was nothing but problems. In the span of 3 years of owning it, it broke 3 times always the same issues. Top load door latch always broke which then caused the washer to not properly sense a load of clothes.
Posted
Thank you for bringing this to our attention; we regret that you are having these concerns with your appliance. We value all of our customers, and we would like the opportunity to review these concerns for you further. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you!
RobertW Posted
Quite and does a great job with any size load! I would highly recomend Maytag products to all my friends,family and co-workers!
PaulQ Posted
It works great for small and extra large loads. We use it for home and run a small business where we need to wash clothing.
This review is from Maytag - 5.2 Cu. Ft. High Efficiency Smart Top Load Washer with Extra Power Button - White
DelC Posted
After spending time to look for the best items in the store, we loved this item. I think all should buy this item. You will be happy!
This review is from Maytag - 5.2 Cu. Ft. High Efficiency Smart Top Load Washer with Extra Power Button - White
WasherPurchase Posted
The installation was very professional, very good. However, the time between when I purchased the washer and the time it was scheduled to be installed was absurd. Much too long of a wait between purchase and installation.
This review is from Maytag - 5.2 Cu. Ft. High Efficiency Smart Top Load Washer with Extra Power Button - White
DanielleR Posted
If I could give this washer ZERO stars I would! I've owned for 1.5 years and went to use it and it doesn't turn on! Just had someone come look at it for $140 to tell me that it will cost $1k to fix and the entire control panel is shot. Now just spoke to Bestbuy and they can't help, and Maytag was the one that charged $140 to look at it. I'm very upset! I also shouldve looked at all the negative reviews as well, spins like crazy before it starts and gets unbalenced all the time, despite me trying to put the clothes in evenly. I really hope BestBuy or Maytag stands behind this and replaces it. A washer should last many years, not 1.5 in a brand new home!
This review is from Maytag - 5.2 Cu. Ft. High Efficiency Smart Top Load Washer with Extra Power Button - White
Posted
Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, DanielleR. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Twitter @MaytagCare. Let’s see what we can do for you!
DaxterDays Posted
This thing is pretty awesome. It’s super spacious, we fit so many items in it per load. Connecting it to your phone is also super useful. I never wanna go back
Becca Posted
I’m unhappy. I will be returning. The loads do not fill with enough water and often the load becomes uneven causing the machine to basically jump and move around. I can’t leave the machine and have to watch it to make sure it is evenly distributed in the drum. Ugh. Thank God I purchased the Best Buy Extended warranty.
This review is from Maytag - 5.2 Cu. Ft. High Efficiency Smart Top Load Washer with Extra Power Button - White
JonathanR Posted
not happy with the washer. items dont seem to move much while running though a cycle. cloths and items dont really get clean.
Posted
We regret the concerns you are having with your Maytag® Washer. If your clothes are not clean, please see the condensed troubleshooting tips below:
1. Initial Setup & Water Supply
New Installation: Run an empty "Quick Wash" cycle with HE detergent before the first load to clean the drum and prime the dispenser.
Water Temperature: Use hot or warm washes if safe for the fabrics (check care labels). Note that warm/hot water may be cooler than in previous washers.
Hose Connection: Verify the hot water inlet hose is connected to the hot supply and the cold to the cold supply. Reversed hoses can cause warm rinses. Ensure both household faucets are completely turned on.
2. Cycle and Settings
Cycle Selection: Choosing the correct cycle is crucial, as each is an optimized combination of agitation, spin speed, and water temperature tailored for fabric and soil levels.
Temperature: Select the warmest wash water safe for your fabric.
Soil Level (Wash Time): Adjust the soil level for your load (Light to Extra Heavy). Use the Extra Power button for heavily soiled items. Lighter settings help reduce tangling/wrinkling.
Spin Speed: Faster spin speeds shorten dry times but may increase wrinkling.
3. Detergent and Additives
Detergent: Use only HE or High-Efficiency detergent and always measure it based on soil level and load size. Using too much or non-HE detergent causes excessive suds, poor cleaning, and can lead to a reduced spin speed (very wet loads). Maytag recommends Swash® laundry detergent.
Fabric Softener: Measure, dilute, and add it to the rinse portion of a cycle only to avoid staining.
Liquid Chlorine Bleach: Always measure and follow directions; undiluted bleach will damage fabric.
4. Loading and Routine
Loading: Load items in loose heaps evenly around the washplate. The load must move freely for proper cleaning; you may need to reduce your load size.
Sorting: Separate darks from lights and whites to prevent dye transfer.
Clean Washer Cycle: Run this cycle approximately once per month (using affresh® Washer cleaner) to recalibrate the control, reset water levels, and remove build-up.
If the above steps do not resolve your concerns, please feel free to use any of the options below:
Facebook: https://tinyurl.com/Maytag-Facebook
Instagram: https://tinyurl.com/Maytag-Corp-Instagram
Live Chat: https://www.maytag.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-344-1274 (Monday - Friday, 8 AM - 6 PM ET)
We're ready to help and look forward to speaking with you!
JD417 Posted
OMWOW! I purchased this washer completely on line without looking at it in the store and WOW. This washer is big and works great. It has all kinds of bells and whistles like remote start the laundry. The only thing that confused my husband a bit is that it starts working as it starts to fill with water, we are used to the washer being filled with water before starting to work and this fills a bit and starts working and continues to add water as the cycle progresses. I am so glad we bought this washer. It is also beautiful.
krimsonbadboy Posted
This washer was the other piece a matching set. It's packed with features and is easy to use. The extra power feature come in handy since my son play football. It's plain and simply well worth the price.
This review is from Maytag - 5.2 Cu. Ft. High Efficiency Smart Top Load Washer with Extra Power Button - White
LizB Posted
love the notifications on my phone app when my washing is complete. The only negative is that you cannot bypass to run a clean washer cycle, must be done when it tells you to.
This review is from Maytag - 5.2 Cu. Ft. High Efficiency Smart Top Load Washer with Extra Power Button - White
Kari Posted
Love how huge this washer was but I didn't like how it washes, it starts washing with basically no water. Had to return.
Customer Posted
Only have had the washer for a couple of weeks. So far we are pleased with this purchase. The only thing you have to watch out for is unbalanced loads as this washer spins fast and if it gets out of balance, watch out!
Talleman Posted
Love it works great no problems or complaints here
Happiness Posted
Loving the Maytag top load washer - have had it for a couple of weeks. So far, so good. For me and my family, it's a much better option than the front loader we had prior to this machine.
AyaunaB Posted
This washer is bigger than I thought. It is a good fit for me and my large family. I love everything about it.
This review is from Maytag - 5.2 Cu. Ft. High Efficiency Smart Top Load Washer with Extra Power Button - White
BuyerBeware Posted
Probably the worst product I have ever purchased from BestBuy. Product will never balance, and we paid for the professional service. Makes all kinds of noise when it goes into spin cycle
Posted
Hey BuyerBeware, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34h7fuZ