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Customer Ratings & Reviews

Your price for this item is $1,124.99

Customer reviews

Rating 3.8 out of 5 stars with 253 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers recognize the 5.2 Cu. Ft. High Efficiency Smart Top Load Washer for its cleaning performance and large capacity. Many appreciate the size and find it easy to use. However, some customers have concerns about the noise level and balancing issues. A few have also reported issues with the agitator and control panel.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 253 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    GREAT WASHER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE THIS.....huge drum....can wash our blankets no problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value and style

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item looks great ! Plus the agitator is great for stuff stains along with the app you can soak item to really help with stain fighting and customization is great on the app too

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My new washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new washer is made in America, easy to use and quiet.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work Perfectly. One strange noise when I wash bath rugs!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had washer about two weeks and it started not filling tub, would wash clothes for about five minutes dry then would fill enough to wash which would happen after pod had melted and drained. Called tech and on the way to house they called and when I described problem he said he has seen this and I need new washer.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hey Dave, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34h7fuZ MaytagBrand

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love this washer.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity with an agitator so no more twisted clothes!

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Very quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer tub is super large. It’s a very quiet washer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic operation is easy, did good operation cleaning. G

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the washer.Easy to operate and does a great job..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HE washer that you can control the amount of water

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it gives the option to choose the water fill size. Can choose the Max water fill so you know your clothes are getting enough water to wash them. I also love the delayed wash timer.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Looks good, but laundry is left dripping with h20

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good! However, two stars based on functionality. It does not drain water- not on the regular setting, not for delicates or any other setting. The only setting that will usually drain the water is the quick cycle. I thought maybe I had made a mistake or put too many clothes in but in fact, I keep having to run an extra spin cycle to drain the water. Customer service has been great. Hopefully it can be easily fixed.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hey Washer, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34h7fuZ MaytagBrand

  • Rated 4 out of 5 stars

    Quiet machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is quiet compared to my old maytag washer and uses very little water

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Terrible washing machine

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely terrible washing machine. I wish I never bought this product and i advise everyone reading this the same. Continually tries to wash clothes without even putting enough water into them to get the load wet. Take two hours for a cycle to wash, and makes more noise than a lawnmower.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for the review, Jesse. We are sorry you are not happy with the design of your unit. We appreciate your feedback and we will be sure to document your comments in the appropriate manner. MaytagBrand

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Washer!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy buttons. Quick cycles. Great cleaning power!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this at the high price and not even month and the power panel has failed have to be exchange out

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love my washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my washer had to mess with the settings a bit to get the hang of it but over it washer great love the modern look no regrets I’m This purchase I’ve been using mom stop since we got them it’s been over a month

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maytag 13 cycle washer 5.2cubic ft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a washer with an agitator, thank you Best Buy for having one in store that I could see. I have a front loader & am sadly disappointed that it doesn't get my clothes clean enough. Now I'll have Maytag dependability & clean clothes . Will be delivered later this month.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product. Great Product. Great Product. Great Product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quite and strong

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a few months of use age it’s great and quite. My room is next to it and it’s perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, really liked the overall look and use.

    I would recommend this to a friend