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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 88 reviews

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Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are pleased with how easy it is to install McAfee Antivirus Protection. They appreciate the protection it provides for their devices and find it to be a reliable product. Customers also mentioned that it is affordable and a trusted source for antivirus protection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 88 reviews
  • Cons mentioned:
    No refund for digital downloads, Not compatible with windows 11

    Rated 1 out of 5 stars

    Does not work with Windows 11s

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work when Windows 11s in loaded on your machine. There is no refund with digital downloads.

    No, I would not recommend this to a friend
    • Brand response from McAfee Team
      Posted .

      Hi Tracy, McAfee AntiVirus supports the following devices: X64 processors: Microsoft Windows 11 and Windows 10 (RS5) and newer​ and ARM64 processors: Microsoft Windows 11 and newer​. If you need any help please contact us at service.mcafee.com. Thanks! mcafee

  • Rated 1 out of 5 stars

    Not working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t install it to my laptop. I tried different ways even looked for help from their website. It wasted money. I would like to get a refund but it was only $10 so it’s ok.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy to install, Reliable
    Cons mentioned:
    Auto renewal

    Rated 5 out of 5 stars

    automatic renewal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    trusted source for antivirus protection. New laptop, so went with what I know. It was easy to download, I was surprised that I had to input my details for renewing when I already prepaid for the year, but you cant download unless you agree to the yearly automatic renewal.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install, Protection

    Rated 5 out of 5 stars

    McAfee

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipping was fast. Easy setup. My devices are all protected.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    I feel very protected with my McAfee Anti-Virus!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using McAfee Anti-Virus ever since I got my very first computer in 2005. My new computer is the 3rd computer I have installed McAfee Anti-Virus on. I feel very safe and protected with the McAfee Anti-Virus firewall and scanning that it does. The Best Buy Geek Squad tech helped me to extend my McAfee subscription on the new computer after he set up the new computer. I think McAfee Anti-Virus is well worth the money to extend my subscription every year and be protected on the computer.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    excelent

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow McAfee changes my life, it's easy to use and install, a good option to have secured your pc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mcafee anti virus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer works so much better and less time for up dates and the security is really good

    I would recommend this to a friend
  • Pros mentioned:
    No issues

    Rated 5 out of 5 stars

    Mcafee antivirus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Never any issues. Repeat user. Will continue to buy in the future

    I would recommend this to a friend
  • Pros mentioned:
    Reliable

    Rated 5 out of 5 stars

    Good Antivirus Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used McAfee years ago and it was good. I also tried a couple other brands over the years. And now I’m back to McAfee. So far so good. And best of all, no auto renewal! It’s important to me to have the right to freely choose which antivirus software works for my personal requirements. Kudos to McAfee for not locking customers into auto renewal. I would recommend McAfee as a reliable antivirus software.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install, Reliable

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an affordable, good reliable product-would definitely buy again

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    McAfee Antivirus Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to upload & it works great! It was so easy that I wasn't sure if I had done it correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Though I renewed McAfee keeps emailing me to renew

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to use a $5 certificate to purchase online from Best Buy. Although I have a new current subscription to McAfee Antivirus, McAfee keeps sending me notices that my subscription has expired. I know they mean the previous one. I have checked more than once and my new subscription seems to be active.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Prices

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best antivirus for the price and you get the code sent to your email to install. It’s great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am satisfied with my McAfee antivirus subscription

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Protect yourself, be armed with McAfee!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The anti virus is the only thing you need to protect your computer, I-Pad etc. from any viruses that can ruin your life! It works great and is easy as can be to install and the best part it does not cost you an arm and a leg!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    McAfee security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I have used is McAfee. Like the security. Keeps me safe online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has always been great, with online and especially in person!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use. It's interface is easy to understand and has all the important information right on the homepage.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Worked like a charm.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like you would expect it. Purchased the digital version, and as soon as I paid, I received an email with installation instructions. Good to go for 1 year, simple.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Easy and Useful

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set-and-forget antivirus software. Never have had an issue with this software.

    I would recommend this to a friend
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