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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 152 reviews

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Rating by feature

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the easy installation, affordable price, and multiple device protection offered by Total Protection + Safe Connect. They appreciate the reliable protection it provides against viruses and malware. While some users have concerns about the slow speed of the VPN and the renewal process, the overall sentiment is positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 152 reviews
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    McAfee Total Protection

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Protection. I've used it for years. It provides many features and is very easy to use. Additionally, it includes the VPN feature.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    MCAFEE Total Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    McAfee Total Protection is a comprehensive security software suite that provides multiple layers of protection for your device(s) and personal information. It typically includes features such as: Virus and malware protection: Scans files and email attachments for malware and other threats, and blocks them before they can cause harm. Firewall: Monitors network traffic and blocks unauthorized access to your device. Web and email protection: Blocks malicious websites and email attachments, and warns you of risky links in your search results. Parental controls: Allows you to set limits on your children's online activity and monitor their internet usage. File encryption: Encrypts sensitive files to keep them private and secure. Identity protection: Monitors your personal information for signs of identity theft and helps you take action if necessary. Safe Connect VPN: Provides an added layer of security when using the internet, by encrypting your internet connection and hiding your IP address. Password manager: Manages and generates strong passwords for all your online accounts, and keeps them secure in a central location. McAfee is known for its excellent malware protection, and their Total Protection package offers a wide range of features to keep your device and personal information safe. However, some users may find the software to be resource-intensive and may experience a slowdown on their devices. It's recommended to research and read user reviews to get a better idea of how the software performs and the user experience.

    I would recommend this to a friend
  • Pros mentioned:
    Device compatibility, Performance, Price

    Rated 5 out of 5 stars

    Fantastic software

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best choice for protecting your devices from viruses, besides that the price was great and I can protect more devices than I actually have, been using this software for many years, never got a virus in my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great AV software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of features, and easy to use. Good value for the price, especially to cover up to 10 devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Protection

    Rated 5 out of 5 stars

    Good protection software!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is affordable! Easy to use, good protection!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    McAfee security

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy had this product for a better price than I could get by renewing through McAfee. Easy to install great product!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Great price for 1 -year of protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    McAfee protection is the best. Very easy to setup. Protects all my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Great AV software package with VPN.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great antivirus software with built in VPN (with this version). Does everything you need it to do. Quick scanning and good reports of the scans if needed. I got it on a holiday sale and so it was a g great deal, especially with a VPN. Also, runs smoothly on my laptop and phone with no issues slowing down the system.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Protection

    Rated 4 out of 5 stars

    Great Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for the whole home at a wonderful price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Protection

    Rated 5 out of 5 stars

    Protecting my computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good product will protect your computer and other devices very easy to install and manage And you can renew your product every year automatically and at a good rate and offers other products to go along with their protection plan

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good product!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been using this software for our computer many years and we are very happy to use it. This time we got this protection for more one. We are using it for desk top, laptops, IPads and IPhones. Good item!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    very good product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ohh Hi , i have been using McAfee Antivirus for more than 7 years its very protective and and i keep buying them for its reliability

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Protection

    Rated 4 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy install on my surface go laptop and i have everyone in my home safe and secured def recommend the price is really good def buying from best buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Mcafee

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mcafee this product works great, and cheaper than going threw Mcafee will be buying over and over at this $19.99 price what a great deal you can’t beat this . Love it

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent product and price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy had this product for a better price than I could get by renewing through McAfee. I've used McAfee for several years without incident on multiple devices.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Product Love McAfee.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product Love McAfee. Used it on several devices and it does a good job.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mcafee security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install great product! Used it on 10 devices with no problems. Caught a great sale around Christmas too!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    McAfee is better.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great anti virus program. It's packed with many security features. It’s effective at blocking most zero-day attacks and widespread malware. It is a great value for the price. But the user-friendliness definitely needs a tune-up, and I think that the WebAdvisor tool and the performance boost features were pretty underwhelming.

    I would recommend this to a friend
    • Brand response from McAfee Service
      Posted .

      Thank you for the nice review and also for the feedback. I will take that to the product team. We are rolling out a new interface right now. If you haven't seen it yet, it should be there soon. It should make WebAdvisor more engaging and easy to use. I'm not aware of any change to performance boost, though. Have a nice day! McAfeeBizDevelopment

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works really good. I still use it to today.

    I would recommend this to a friend
  • Pros mentioned:
    Device compatibility

    Rated 3 out of 5 stars

    It's okay

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    McAfee, it's okay because I can download the total protection for my desktop, cell phone, and tablet. It protects all my personal information, I don't like it when I try to go online and it blocks me from some of my online accounts.

    I would recommend this to a friend
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