Customer Ratings & Reviews
- Model:
- SK-1000926-01
- SKU:
- 11422316
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Meta 3s
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good for the most part you center point can be hard to find or alway adjusting
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hello, thank you for your review!
It truly motivates us to know and see customers who are so passionate about gaming. We're glad to hear you find our product good.
We always value our user's feedback, good and bad, and if you think there's something we can improve why not head to Meta Store Support and let them know what you think could be done better.
Thanks again!
Best buy did not include game
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought from here and it was originally a walking dead bundle. Didn’t come woth the game now it shows as if it was not a bundle. Thankfully I have the emails to prove it. But still no walking dead game. Do not recommend buying a meta quest through best buy.
No, I would not recommend this to a friendSent wrong item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered the quest with the walking dead game for my kid at Christmas, however I received a regular quest without the game. Shipping was on time, however I didn't have enough time to return it and try and order again before Christmas. The product itself is great, shipping was fine, but sending the wrong quest have to give 1 star
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hey Michael - we would love to help fix this issue for you.
If you head over to our website and reach out to one of our amazing team, we can look and see what went wrong and hopefully get you sorted!
Terrible customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible customer service came late for Christmas for my daughter and best buy didn't even care they were not willing to reimburse me for the extreme delay and didn't care. This is and will be the last time I get anything from best buy
No, I would not recommend this to a friendDid not recieve Walking Dead Bundle Edition
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the Saints and Sinners bundle but was given the standard Meta3s 128GB system. When speaking with customer service I was been given the runaround and still dont have the Walking Dead. The console is pretty amazing but Best Buy dropped the ball.
I would recommend this to a friendNeeds a lot of work yet
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too uncomfortable and too difficult to use. Would feel like i was having to contort my upper body to get pointer on items i wanted to select. Not ready for prime time… or at least not ready for me. I returned it
No, I would not recommend this to a friendNot worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gave my oldest kid a crock in his neck , They turned into kids that don’t listen for gorilla tag overall a waste of money I would of kept the kids in the real world if this was gone be a huge problem
No, I would not recommend this to a friendBest buy is the worst with refunds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely disappointed I ordered this VR headset It was marked delivered but never showed up Best buy gave me a really hard time about a refund they actually denied it saying because it said delivered they would not give me a refund had to contact corporate it's been 2 weeks and I still have not received my money back.
No, I would not recommend this to a friendDon’t buy this!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought thanksgiving week. Added $50 to meta account, can’t buy games for some reason, been chatting with support TO THIS DAY (12/12) still not resolved. I returned the headset a week ago and I’m out $50. Thanks Meta!
No, I would not recommend this to a friendGaming
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok I only had it for almost three months but it stopped working on me
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hi there,
We appreciate you taking the time to leave a review on the Meta Quest 3S. We want you to have the absolute best experience in the world of VR, so please don't hesitate to contact our wonderful Support Team, who'd be more than happy to help.
They can be contacted over our official support website, chat or WhatsApp.
Received regular vr not the one advertised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I received wrong item ..the 1 i received didn't come with free game...sent message to 3rd party and got no response
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hey there! If you reach out to our support team via the website, we'll gather some information from you and see how we can help!
Our team are available 24/7 and are always on hand to help our customer get into the Metaverse and enjoying new experiences.
Meta quest
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned. Was not able to access bundled saints and sinners game.
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hi ElizabethW,
We're sorry to hear that you were unable to access the Saints and Sinners game.
However, we hope that you'll consider joining the Metaverse in the future. Hope to see you there!
No bundle code
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No bundle code can’t get game can’t get any help from Best Buy. 3 hours bounced around on phone
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hey Rebecca
You did the right thing in reaching out, Please head over to Meta Support and we will be able to help you out.
Thanks
Controllers are poorly made and expensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Controllers are poorly made left trigger button stop working and warranty wouldnt work and return after 1 week of use
No, I would not recommend this to a friendReview
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Store manager was rude and ignorant at the deport location
I would recommend this to a friendBlack screen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Less then a month and the item doesn't functioning again and is the second time that this happen with the same product
No, I would not recommend this to a friendBlurry
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too blurry. Just get the Quest 3. I switched and I’m so glad I did
No, I would not recommend this to a friendCant even reddem free items
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cant even redeem my gift card email never arriveshh
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hey there! Sounds like you're having some issues and we'd really love to help!
If these are Meta tore Gift Cards, or items with you're trying to redeem on your new Quest 3S, then please head over to our website and reach out to our amazing support team. We'll work to get you up and running and immersed in this epic world!
Upsetting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They never sent it and won’t refund me it’s kinda upsetting
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hi Angel,
We understand you are missing a refund. We take this seriously and for us to investigate, please reach out to us via Meta Support, where one of our dedicated agents can assist you further with this matter. Solving this issue appropriately is our priority.
We hope to hear from you soon!
Quest 3
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Blurry, never functioned properly, immediately returned
No, I would not recommend this to a friend