Customer Ratings & Reviews

Looks really good, can't tell it's been changed out even with an extra bubby.

I have a 2013 Subaru Outback with HK audio and without Nav. This did not work in my vehicle. I'm sure this is a fine receiver. But since BB screwed up my order/install, I will never know for sure. I do not know anything about electronics, but I knew that I needed a new receiver and amplifier by-pass for my vehicle. I spoke on the phone with a CS person to help me pick out exactly what I needed for my vehicle, we were on the phone for over 30 minutes, he then transferred me to an installer in White Plains, NY to set up the installation appointment. That person said the previous person had made a mistake with my order, and he told me he fixed it and everything was good to go. I had to wait 2 weeks for an appointment and on the day of the install I took the morning off from work and drop 30 minutes to leave my car. First the installer said they had forgotten to order a necessary part but no big deal, he had them in stock. (It was a big deal to me becasue it was an extra $150). I was told on the phone, by an installer, that it would take a max of two hours to complete. When I arrived, the guy said closer to 4 hours. That is a HUGE difference, but what I can I do? After approximately 45 minutes I got a call from the installer, there was a problem with a part, it was totally wrong for my car and he could not do the installation. So I wasted mulitple hours dealing with BB and ended up with nothing. They asked me to review my experience, and here it is. It was terrible and they did absolutely nothing to compensate or try to make it right. Just a shoulder shrug. Never again, Best Buy. Never again.

necessary for our car install, tech was great and we are happy with product

New radio seems to fit quite well. And i have extra compartment for IPhone .