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Customer Ratings & Reviews

MHT ADD ON: TRIP CHARGE-OUT OF COV AREA-Front_Standard

Customer rating

Rating 4 out of 5 stars with 12 reviews

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75%
would recommend to a friend

Customer ratings & reviews

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Page 1, showing1-12 of 12 Reviews
  • Rating: 5 out of 5 stars

    Excellent Product

    Posted
    USMC
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Unfortunately I live pretty far away from Bestbuy and had to pay extra but the service was worth it. I have one usable arm and could never have gotten this look without their help.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Added trip charge for mountain location

    Posted
    Disappointing
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I had 4 TVs installed via geek squad. 3 were Wall mounts and one was cabinet mounted. The wall mounted TVs were crooked. I contacted the geek squad installer, who didn’t return my call. I contacted his supervisor and spoke to him. He stated the installer would contact me the next day. He also stated he would email me directions on how to straighten out the TV ... both of which never happened. It’s a bit daunting to try and doing this myself (65” TVs), without knowing if I’m going to damage the mounts, drywall, or TVs (2 were full articulating and 1 was a tilt). Quite disappointing.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Paid a trip charge for delivery.

    Posted
    1055
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Thanks for delivering my 77” SONY OLED TV. Awesome tv

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great service

    Posted
    Dalee
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Guys called me before they came to confirm the product but also made sure they had every part I needed for my out of the box tv. They showed up on time and called 20 minutes before delivery. Great service from the delivery guys and even better service with ths sales guy. Would drive to Durham again just for the service.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Nit too far away!

    Posted
    JimS
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I live in a very rural area but this enabled me to get the Geek Squad to my installation

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Like being in a real theater

    Posted
    Timothy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    We love the sound bar. The floor vibrates. Makes you feel like you are a part of the movie.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    love it.

    Posted
    upset
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Excellent job setting up and getting started. Just sound bar giving trouble. The cats love the setup as they can watch the TV easily.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great work

    Posted
    CrazyCatPerson
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Loved that they cam out and set everything up and show me how to use them.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    NO ISSUES - TV POSITIONED GREAT!!

    Posted
    stallion18247
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    TV is set up great. No issues. Driver was on time and did a great job.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Terrible service

    Posted
    Ready
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    They don't have me going many months after purchase.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Disappointed

    Posted
    Frustrated
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I bought the geeksquad protection for my tv thinking it would be a great buy. DO NOT buy this protection if you live Far from a best buy. They charged me alot of money to Deliver a new tv. I made a claim and they never sent anyone to come look at my tv. 2 months of waiting and nothing. This is the worse service i have ever purchased.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    very reasonable charge

    Posted
    jozee
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I happen to live just far enough out of the service area, but they at leas came out to set it up.

    I would recommend this to a friend