Main Content

Customer Ratings & Reviews

Michael Kors - Access Sofie Smartwatch 42mm Stainless Steel - Rose gold-tone-Front_Standard

Customer rating

Rating 4.1 out of 5 stars with 97 reviews

83%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Filter:
Page 1, showing1-20 of 97 Reviews
  • Rating: 2 out of 5 stars

    Beautiful Proportioned - Awful Battery

    Posted
    tazeeboo

    After my MOTO360 smartwatch broke, I went without a watch for a good 7 months before realizing, I really got acustomed to a watch to get things done, notified etc. Especially when I usually carry my phone in my big purse (longchamp- so ladies who know this know that there are no real compartments for things like a phone for quick access) and my phone would constantly have to be rummaged through a myriad of things before I finally miss the call Or whatever. I considered the Samsung Frontier for all the features I was looking for especially battery life (which as an issue with my moto 360) , water resistant for those days at the pool with the kids where I’m not submerged but prone to get wet, etc , but a BIG deal breaker with that was the Tizen rather than wear OS- not to mention the SUPER MASCULINE MONSTER of a watch on my lady wrist - regardless of the bands avail to feminize and soften the Gear Frontier. So I looked at the MK- beautiful, just what I wanted, WEAR OS, aethestically pleasing, screen was just the right size for it’s purpose, was able to connect flawlessly with my GOOGLE PIXEL 2XL, the FACES of MK to choose from were absolutely gorgeous and fitting to ANY occasion, very very customizable with the capabilities to save them to avoid needing to do EVERYTHING again. Notifications were immediate and sync’d great with fitness and real-time notification on calls and texts (meaning there was no lag from receiving a call on my phone to getting notified on watch - it was relatively simultaneous). I didn’t keep the ALWAYS ON option for battery longevity, toggled the gestures OFF, even had to choose non-animated watch faces (and some of the best MK faces are the motion ones- Beautiful!), and to my dismay, I LITERALLY had to recharge MIDDAY to have a functioning at least 20% by 11pm bedtime for me (my day would begin at 6am- when I’m out the door) - but by 11am (AT WORK when i can’t really do much with the watch but get quick notifications) the battery would already be at 40%. The next day i wanted to see the status of my battery- same start time of 6am - and by 6:40am of getting to work - barely getting anything but agenda notification from my calendar for the day- i was already at 83% - what? 40 minutes and already used up almost 20%???? I even blocked some apps from notifying hoping it would do something for my battery - but it was deemed fruitless. On the weekends would be worse since I was more active physically and had the chance to use the watch in responding and playing with it a bit to get the arch faces desired, customizing, etc, so it would be out of battery completely by 4pm. It was heart wrenching to give it back- it was soooo pretty- but definitely not practical... even felt kinda weird being blinged out with a fancy looking arch at a workout but I would’ve gotten an after market band for it , but didn’t even last that long to try. OH — and speaking of band - this watch has a band that EASILY allows you to conveniently remove it for band changing... however, a little TOO easily. I have a few time accidentally hit the large release buttons and can imagine losing it easily it I wasn’t attentive to my wrist. Like I said, BE-AU-TI-FUL watch, in every way fashionable and got many compliments, but BATTERY says it last up to 24 hrs is down right misleading and an utter LIE ... unless you do not have any notifications, stop any activity tracking, have the screen off 98% of the time, and charge it during the day at least once ... it DOES NOT last allllll day... no matter the minimum done- unfortunately I had returned it 14 days after purchasing to give it a FAIR chance in convincing me it was worth it... at 350 I would expect at least a full day (as in at least a full 10 hours before worrying of charging for more stamina). I hope one day to have a smart watch that is Fashionable and PRACTICAL with a super battery. Let’s hope for GOOGLE WEAR WATCH in OCT ‘18 to have put some though into this. Here’s to hoping.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Beautiful Watch But Misleading Description

    Posted
    Dennard
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this watch for my wife as an alternative to the apple watch. I have the apple watch but my wife didn't care for the aesthetics. No doubt about it this is one beautiful watch. I was excited to give it to her as I knew she would love it. She did in fact love it but tho the display, the sales person and the packaging says iPhone compatible, what it should have said was limited compatibility. You can only receive alerts on the watch from the phone, you could not respond to the alerts. answer the phone, or any other premium feature you would expect form a smart watch. What is the use of having the smart watch if you still needed the phone to do anything. I returned this watch for a rose gold apple watch and tho she is a bit disappointed that she couldn't keep the one she wanted she is happy with the added functionality. I just wish they would've been clearer about the functionality of the limited compatibility so I wouldn't have wasted my time. Cant give it a negative review because I'm sure any android user would love this watch. My review is simply to inform other iOS users to not waste their time and just pick up the apple watch.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Love my watch!

    Posted
    luvmawatch

    I get so many compliments on my Michael Kors Sofie watch. It doesn't seem like it's a smart watch at all and it has all the elegance to it. It doesn't have as many features as an apple watch does, but for me that's not a big deal. I purchased the watch for the looks and elegance it has. It is hard to text back from the watch itself, but I carry my phone on me all the time. I like that I'm able to view my notifications, texts, emails, phone calls at a glance. When I need to respond to those notifications I pull out my phone. Makes it easy to view the notifications when I'm in the office, in a meeting, or out and about.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Wife Loves it !

    Posted
    BBElite
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Wife had been wanting a new smartwatch and I came across this one that would match her purses etc. , so far in one week she has really loved it , bigger screen then her old smart watch and the rose gold matches her rose gold bridal rings as well. Nothing but compliments she receives. *Side Note * The battery lasted her 8 hr. shift with about 20% to spare but she did change the option of the watch to only turn on when she pushes the side button instead of always turning on when she flicks her wrist in the upwards position. By doing that she now leaves work with 60% remaining so remember to go into settings if you want a longer lasting battery. Other then that A+.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Oh the compliments!!

    Posted
    Mommyoftwinsx2
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I get a ton of compliments on how nice my watch looks. Most people can immediately guess that it's Michael Kors, but they are so surprised when I say it's also a smart watch. I have used it with both android phones and an iPhone and because it's android based, you get more out of it such as watch faces with the Android Wear app (android) has more options that Wear IOS (iPhone) does, but I still thoroughly enjoy it with my iPhone. It is absolutely beautiful and the screen graphics are clear and easy to read. Do know that the watch band is going to need to be resized, and that can be done at any watch repair or sales shop.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Pretty watch, not convinced it's worth the money

    Posted
    ilmr628
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    It's a standard WearOS watch, uses the google play store for apps. It is very pretty, and can be used as a formal wristwatch or dressed down a little. Fit well on a smaller wrist. It did have a mic but not a speaker. No heart rate, no NFC. The fossil q venture watch is less money and does the same, and the microphone responded better in my experience. If you want a watch with some bling this is the watch for you, otherwise, try fossil.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Looks great, but doesn't work as designed

    Posted
    washyourhandsplease
    • My Best Buy® Elite Plus MemberElite Plus Member

    I love the look of the watch which is one of the reasons I bought it. It's very feminine unlike other smartwatches out there. However, I bought the watch yesterday, charged it completely, setup it up, and by the end of day the battery life was gone. Then this morning, I woke up to a fully charged battery. Worked out at the gym and used the watch early this morning, and by 11 am, the watch was already on battery saving mode. Secondly, I noticed that it does not keep track of steps very well. I will be returning this watch today!

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Beautiful BUT>>>>>

    Posted
    StretchyMcFarland
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Bought this watch for my wife. She picked it out over my choice for her-the gear s3. She loved the way it looked and got lots of compliments, but the NEXT day she told me she hated the battery life - didn't make it thru one day! We returned it for the gear s3, bought a bejeweled watch band to girl it up and.....BINGO! Samsung wins and my wife is happy. Battery life is 3 times what the Kors was.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Watch looks nice but not worth buying it

    Posted
    Kathy
    • My Best Buy® Elite MemberElite Member

    When I bought the watch love how it looks got compliments how the watch looks really nice, overall performance not worth it speakers are not great when using Google Assistant or doing voice text I had to extend my arm for it to hear me very frustrated, I tried to link it up to MK app the one that tracks your steps sleep it wouldn't sync with the watch, I was receiving my notifications then it didn't work so I return the watch not worth for the price.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    returned 2nd one in two months. Never again

    Posted
    JenB
    • Verified PurchaserVerified Purchase

    I bought this watch/fitness tracker because it looked nice and claimed to do what I needed it to do. I have had two. One in rose gold, the other in yellow gold. Both stopped working. The screens would get stuck. you couldn't tell the time, because the screen would not update. Many times, I would have to let it die to reset. Lots of issues. I would not recommend.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Mostly Good

    Posted
    Nelkins
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This watch is beautiful. I can keep up with fitness, see notifications, answer texts, and ask Google. I love that I can customize the watch face with my personal photos. However, I wish it had a speaker. Also, it was very difficult to get it connected to my phone (Google Pixel 2). It would not connect to my primary account on my phone.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Extremely difficult to size

    Posted
    Jenna
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The smartwatch portion is fine. Used it with android system, got exactly what I expected from it. Extremely difficult to adjust links, however. Broke one of my precision jewelry screwdrivers trying to get a pin out. If you want this watch, I would recommend immediately spending the money to get a better band

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    An awesome alternative to Apple

    Posted
    KTJay
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I LOVE this watch! The interface between my Samsung is easy and simple to pair using Bluetooth. I have been very happy with it and I get tons of compliments on my watch. The only thing I haven't liked is the limitations when responding to texts. You are able to do "voice to text" or some standard response.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Smartwatch

    Posted
    DomPR
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this product for my daughter in law and she was amazed by it. All the things you can do by downloading apps and be able to set different setting on how you can use it. It's awesome! I would recommend this smart watch for any person that is interested in technologies.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Gorgeous Watch but....

    Posted
    rrlebert
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This watch is very feminine and exactly what the smart industry needs for the female consumer. That said from a personal preference I would like something a little lighter as this one was a bit heavy. Other than that it was great.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Love it!

    Posted
    limpmatie
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have an Android and wanted a smart watch for tracking my daily activity and my workouts but I wanted something feminine and that didn’t look like a smart watch. This watch was it! It’s so beautiful and comes with all the perks of a smart watch

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Exclusive!!

    Posted
    MNbean
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I just got back from LA and almost anyone who seen my watch thought it was some 1 of 1 smartwatch. I like it because it still looks like a watch and not a 2way pager on my wrist.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Stylish smart watch

    Posted
    Kou113
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I love the design out of any other smart watches in the market. Needs improvement in compatability with iphones. Some features that i expected are not available with iphone. Hopefully android os updates will solve this issue.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Great watch for those who have android phones.

    Posted
    Jess
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The watch is beautiful but the only problem I had was that because I had an I phone I was very limited as to what I could do with this watch. This watch is better suitable for those who have android phones.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Beautiful smart watch

    Posted
    Ashley
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I love my watch! I got it in rose gold and it works great. The only bad thing is it doesn't have a heart rate monitor. Also when you open it, the watch band is huge so you have to get it adjusted.

    I would recommend this to a friend